LaCie KY0730482 warranty Italy Japan Netherlands, Spain Sweden, Norway, and Finland Switzerland

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LaCie d2 SCSI Hard Drive		Contacting Customer Support
		page 27
Technical Support Help Hours - continued

Italy	Japan	The Netherlands
• Monday through Friday,	• Monday through Friday	• Monday through Friday
9 AM – 6PM	9 AM – 5PM	9 AM – 5PM
Contact Us At:	Contact Us At:	Contact Us At:
Technical Support:	Technical Support:	Technical Support:
• 39 02 89 14 09 20	• 81 3 5733 2205	• 31 (0)713 326 833
• support.it@lacie.com	• support.jp@lacie.com	• support.nl@lacie.com
Spain	Sweden, Norway, and Finland	Switzerland
• Monday through Friday,	• Monday through Friday, 9 AM – 5PM	• Monday through Friday
9 AM - 2PM and 4PM - 7PM	Contact Us At:	9 AM – 5:30PM
Contact Us At:	Technical Support:	Contact Us At:
Technical Support:	• 46 (0)8 411 60 02	Technical Support:
• 34 91 323 8311	• support.nordic@lacie.com	• 41 (0) 61 386 80 45
• supporte@lacie.com		• support.ch@lacie.com
United Kingdom & Ireland	USA
• Monday through Friday	• Monday through Friday,
9 AM – 5PM	6 AM – 6 PM PST
Contact Us At:	Contact Us At:
Technical Support:	Technical Support:
• 44 (0) 20 7872 0872	• 503-844-4503 phone
• support.uk@lacie.com	• 503-844-4505 fax
	• support@lacie.com

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Contents Contents To Exit How to Use This ManualToolbar PrintingCanada Compliance Statement CopyrightsTrademarks ChangesIcons Used in This Manual PrecautionsWarranty IntroductionLaCie Storage Utilities Software What is SCSI?Manual Updates Mac Users Using Mac OS 8.6PC Users Using Windows 98 Second Edition SE and Windows Me PC Users Using Windows 2000 and Windows XPFront View Getting To Know Your LaCie Hard DriveMinimum System Requirements LaCie Scsi Hard Drive ViewsSide View Back ViewAttaching the Drive Stand Scsi Cables and ConnectorsDisconnecting the AC Adapter From the Hard Drive Setting Up Your LaCie Hard DriveConnecting the Power Supply Connecting the AC Adapter to the Hard DriveInstalling Your LaCie Hard Drive Setting the Scsi ID NumberScsi Card Verification Mac Users Drive Recognition Mac Users Software Installation Mac UsersLaCie d2 Scsi Hard Drive Setting Up Your LaCie Hard Drive Formatting and Partitioning Your LaCie Hard Drive Mac UsersPC Users FAT32 Page Multiple Scsi Devices User Advice When Using ScsiPower Save Technical InformationTransfer rate ConnectorsCategory Scsi typesFAT FAT 32 vs. NtfsMac OS Standard vs. Mac OS Extended Guidelines for Choosing FAT 32 or NtfsMac OS Standard Guidelines for Choosing Mac OS Standard or Mac OS Extended Mac OS ExtendedProblem Questions to Ask Possible Solutions TroubleshootingPossible Solutions Problem Questions to AskMore details Is the Scsi card driver installed correctly and enabled? Australia Belgium Canada Contacting Customer SupportTechnical Support Help Hours Before You Call Technical SupportItaly Japan Netherlands Spain Sweden, Norway, and Finland SwitzerlandUnited Kingdom & Ireland Warranty Appendix 1 Scsi Questions and Answers LaCie d2 Scsi Hard Drive Appendix Scsi Q & a What is termination? Where should I place the terminator?Should I use passive or active terminators? LaCie d2 Scsi Hard Drive Appendix Scsi Q & a Glossary LaCie d2 Scsi Hard Drive Glossary General Use Precautions Health and Safety Precautions