LaCie 400USB user manual Troubleshooting, Manual Updates

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LaCie d2 DVD±RW Drive		Troubleshooting
User Manual		page 29

5. Troubleshooting

In the event that your LaCie d2 DVD±RW Drive is not working correctly, please refer to the following checklist to determine the source of the problem. If you have gone through all of the points on the checklist and your drive is still not working correctly, please check the FAQs that are regularly published on our Web site, www.lacie.com. One of these FAQs may provide an answer to your specific question. You can also visit the downloads page, where the most recent software up- dates will be available.

If you need further assistance, please contact your LaCie reseller or LaCie Technical Support (see section

6.Contacting Customer Support for details).

Manual Updates

LaCie is constantly striving to give you the most up-to-date, comprehensive User’s Manuals available on the market. It is our goal to provide you with a friendly, easy-to-use format that will help you quickly install and utilize the many functions of your new device.

If your manual does not reflect the configurations of the product that you purchased, please check our Web site for the most current version available.

The Troubleshooting tips on the following pages are divided up by operating system.

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Contents D2 DVD±RW drive Table of Contents Changes CopyrightsTrademarks Manufacturer’s Declara- tion for CE CertificationLaCie d2 DVD±RW Drive Forward Health, Safety & General Use Precautions Health & Safety PrecautionsGeneral Use Precautions LaCie d2 DVD±RW Drive Forward Introduction LaCie d2 DVD±RW Drive CapabilitiesDouble Layer DVD Recording Windows Users USB 2.0 & FireWireMinimum System Requirements Mac UsersBox Content Your LaCie d2 DVD±RW Drive box should contain the followingViews of the Drive Front View all modelsRear View USB 2.0 & FireWire Rear View FireWire Rear View USB FireWire Cables and ConnectionsHi-Speed USB Supported DVD and CD Formats DVD and CD Media Format DefinitionsCD-R Discs CD-RW DiscsFor Best Recording Results Connecting Your LaCie d2 DVD±RW Drive FireWire-only Installing DVD/CD Burning SoftwareInstalling the Recording Software USB 2.0-onlyConnecting the Power Supply Connecting the USB 2.0 Cable More Info. This will open theApple System ProfilerConnecting the FireWire 400 Cable Inserting Discs Using Your LaCie d2 DVD±RW DriveAccessing Discs To insert a discEjecting Discs Emergency Disc EjectionHelpful Technical Information File System FormatsDVD±RW Writing Methods About DVD/CD Available Capacity Does my computer have a FireWire port? FireWire Questions & Answers What is FireWire /IEEE 1394? What can the FireWire interface be used for?USB Questions & Answers What Are the Benefits of the USB Inter- faces?Choosing between FireWire and USB USB 2.0 & FireWire only Data TransfersTroubleshooting Manual UpdatesMac Troubleshooting Problem Question SolutionSections 2.3, Connecting the USB Cable or 2.4, Connecting LaCie d2 DVD±RW Drive Troubleshooting Windows Troubleshooting Windows XP and Windows Vista Users Go to Start Control Panel Check .6, Supported DVD and CD Formats for information Information Where to Find Information Contacting Customer SupportBefore You Contact Technical Support LaCie Technical Support Contacts Warranty Information This warranty is void if