Kingston Technology MC133PD manual Using the MCMaster Diagnostic

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Appendix C Troubleshooting

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Using the MCMaster Diagnostic

Kingston provides a diagnostic program, MMDIAG.EXE, for the MCMaster. The purpose of the diagnostic is two-fold: First, it allows MCMaster users or dealers to test any new memory that they might install on the MCMaster; Second, it will allow Kingston Technical Support personnel to help diagnose some problems over the telephone. The diagnostic is menu-driven, and most of the tests are self-explanatory.

For most of the tests, the original processor has to be in control of the system, not the MCMaster. Also, if you want to test memory with the MCMaster diagnostic, you'll need to remove any Extended or Expanded memory drivers from your CONFIG.SYS file. The easiest way to do this is to create a bootable diskette with no CONFIG.SYS or AUTOEXEC.BAT files, and boot from that floppy. To run the diagnostic:

1.Reboot the system if it's already powered on.

2.After a few seconds, the MCMaster sign-on message will appear.

3.Press the [o] key to return to the original processor.

4.After the system boots up, place your backup copy of the MCMaster option diskette into the floppy drive.

5.Start the diagnostic by typing:

\>A: [Enter]

\>MMDIAG [Enter]

6.After the program loads, you'll see this screen:

This menu is available at other times by pressing F1

To RUN THE DEFAULT TESTS: - Just hit "A".

To RUN ALL TESTS OVERNIGHT: - Just hit "O". To RUN A SINGLE TEST ONCE:

Position the highlight bar using the cursor up and down keys over the test you wish to run and press enter. The test will be run regardless of attributes.

To RUN A SINGLE OR MULTIPLE TESTS MULTIPLE TIMES: Position the highlight bar using the cursor up and down keys to be over the test you wish to change the attributes of.

MCMaster User’s Guide - Rev. B06

Kingston Technology Company

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Contents Kingston Technology MCMaster User’s Guide Model MC133PD Page Kingston Technology’s MCMaster 486DX4 Processor Upgrade Micro Channel Adapter User’s GuidePage Table of Contents Kingston Technology Company MCMaster User’s Guide Rev. B06 Introduction General Description Packaging Materials Package ContentsMemory Requirements Installing MemoryPreparing your Reference Disk Size Configuration Kingston Part No Verifying Configuration Jumpers Installing SIMMsInstalling the MCMaster Running Automatic Configuration Configuring the SystemWhats Next? Kingston Technology Company MCMaster User’s Guide Rev. B06 Appendices Operating Mode Appendix a Configuration OptionsYou should see something like Arbitration Level SelectsModel 80 ID AIX Interrupt LevelOption ROM Address Keyboard Emulation Flush ModeReport MCMaster Memory Memory OptionsMapped, report all UnmappedMapped, report MM, 16meg Mapped, report all, 16megUnmapped, 16M DOS SummaryAppendix B MCMaster Software Utilities EPROM.EXE ROM update programMMUPD.BAT Automatic Eprom Update MMPIDD.SYS MCMaster Device Driver Windows 3.0 Special Drivers for Scsi AdaptersOS/2 1.2 OS/2 2.0 and higher For OS/2 1.2 and pre-1991 OS/2For OS/2 1.3 with a copyright date of 1991 or later MCMaster Fails to Sign On Appendix C TroubleshootingConfiguration Problems MCMaster Error 04 Bus Timeout MCMaster Error MessagesMCMaster Error 01 DMA Set to greater than 16Meg MCMaster Error 03 Invalid StatusHow to isolate problems After the program loads, youll see this screen Using the MCMaster DiagnosticUntested Selecting Individual Tests Running All TestsRunning All Tests Repeatedly Looping on Tests Testing from the MCMaster sideRunning Individual Tests Eeprom TestLogfile Command Line SwitchesInterpreting the Results Model 80 -- 20 MHz Hardware IssuesIBM Scsi Adapters with Cache About Third-party Memory BoardsIBM 386 Enhanced Memory Adapter IBM Scsi AdaptersDOS Software IssuesWindows and the MCMaster Re-installing Windows forConfiguring SMARTDRV.SYS OS/2 2.0 and higher SolutionQEMM-386 Qemm 6.0 Stealth ModeRunning Wordperfect 5.x under Desqview ProblemDOS 3.3 Users SCO Xenix/UnixMCMaster and the Intel Above Board Overview Softset Installing the MCMaster and Intel Above Board together Installing the Above Board with the MCMaster installed Rerunning Softset after MCMaster installation Technical Support How to Reach KingstonAppendix D Product Warranties and Notices Duration of WarrantyDisclaimers Warranty Claim RequirementsFree Technical Support C. Class B Certification Revision Level Comments Revision History