Kingston Technology MC133PD manual Hardware Issues, Model 80 -- 20 MHz

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Appendix C: Troubleshooting

35

Hardware Issues

In the several years that the MicroMaster, and now, the MCMaster product line have been in existence, we've accumulated a fair amount of experience with what problems might arise. While no manual can cover every possible contingency, we can cover the most frequently encountered problems here.

System Compatibility Issues

This section describes known problems with various PS/2 systems, and fixes.

Model 80 -- 20 MHz

Some early Model 80 planars do not support busmastership. Needless to say, this creates problems for the MCMaster. IBM has issued two different ECA's (engineering change announcements) ECA #048 and ECA #031, which cover a specified range of planars. Customers who have any of these systems should contact either their dealer or IBM service and have updated planars installed.

Problem 20 MHz systems can be identified in two ways:

By System Board part number: System boards FRU number (part number) 90X7390 or 33F8415, or with no FRU number label, will have the problem. (The FRU number is located near the rear edge of the system board near slots 3 and 4.)

By System Serial Number: Systems with serial numbers equal to or below the following:

Model

System serial number

Systems manufactured in the U.S.

8580-111

72-6101500

8580-121

72-9015000

8580-311

72-6553500

8580-321

72-9215500

Systems manufactured in Australia.

8580-121

90-3100250

8580-321

90-3400600

Systems manufactured in Scotland

8580-M21

55-00LFVW0

8580-X21

55-00WMZ45

8580-111

55-00F6001

MCMaster User’s Guide - Rev. B06

Kingston Technology Company

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Contents Kingston Technology MCMaster User’s Guide Model MC133PD Page Kingston Technology’s MCMaster 486DX4 Processor Upgrade Micro Channel Adapter User’s GuidePage Table of Contents Kingston Technology Company MCMaster User’s Guide Rev. B06 Introduction General Description Packaging Materials Package ContentsMemory Requirements Installing MemoryPreparing your Reference Disk Size Configuration Kingston Part No Verifying Configuration Jumpers Installing SIMMsInstalling the MCMaster Running Automatic Configuration Configuring the SystemWhats Next? Kingston Technology Company MCMaster User’s Guide Rev. B06 Appendices Operating Mode Appendix a Configuration OptionsYou should see something like Arbitration Level SelectsModel 80 ID AIX Interrupt LevelOption ROM Address Keyboard Emulation Flush ModeMapped, report all Memory OptionsUnmapped Report MCMaster MemoryMapped, report MM, 16meg Mapped, report all, 16megUnmapped, 16M DOS SummaryAppendix B MCMaster Software Utilities EPROM.EXE ROM update programMMUPD.BAT Automatic Eprom Update MMPIDD.SYS MCMaster Device Driver Windows 3.0 Special Drivers for Scsi AdaptersOS/2 1.2 OS/2 2.0 and higher For OS/2 1.2 and pre-1991 OS/2For OS/2 1.3 with a copyright date of 1991 or later MCMaster Fails to Sign On Appendix C TroubleshootingConfiguration Problems MCMaster Error 01 DMA Set to greater than 16Meg MCMaster Error MessagesMCMaster Error 03 Invalid Status MCMaster Error 04 Bus TimeoutHow to isolate problems After the program loads, youll see this screen Using the MCMaster DiagnosticUntested Selecting Individual Tests Running All TestsRunning All Tests Repeatedly Running Individual Tests Testing from the MCMaster sideEeprom Test Looping on TestsLogfile Command Line SwitchesInterpreting the Results Model 80 -- 20 MHz Hardware IssuesIBM 386 Enhanced Memory Adapter About Third-party Memory BoardsIBM Scsi Adapters IBM Scsi Adapters with CacheDOS Software IssuesWindows and the MCMaster Re-installing Windows forConfiguring SMARTDRV.SYS OS/2 2.0 and higher SolutionQEMM-386 Qemm 6.0 Stealth ModeDOS 3.3 Users ProblemSCO Xenix/Unix Running Wordperfect 5.x under DesqviewMCMaster and the Intel Above Board Overview Softset Installing the MCMaster and Intel Above Board together Installing the Above Board with the MCMaster installed Rerunning Softset after MCMaster installation Technical Support How to Reach KingstonAppendix D Product Warranties and Notices Duration of WarrantyDisclaimers Warranty Claim RequirementsFree Technical Support C. Class B Certification Revision Level Comments Revision History