Kingston Technology MC133PD manual Interpreting the Results

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34	Appendix C Troubleshooting

Interpreting the Results

If the board fails the EEPROM test, try reprogramming the EEPROM using the EPROM.EXE program supplied with the MCMaster option disk. If you do this, and the test still fails, contact your dealer or Kingston Technical Support for further assistance.

If the POS Register test fails, the MCMaster is for some reason not supplying the correct ID to the Micro Channel bus. You can try inserting the MCMaster into another slot if one is available.

If this fails, inspect the card-edge connector for contamination and clean it if necessary. The easiest way to do this is by gently rubbing the contacts with a pink eraser until they are restored to a shiny gold color. Several commercial cleaners are also available specifically for cleaning gold contacts.

If neither of these actions corrects the problem, contact your dealer or Kingston Technical Support.

If one of the Memory Tests fails, try replacing one or both installed memory modules. If one SIMM is defective and the other is not, you'll be able to determine which by a process of elimination. Remember if you go through the swapping process that a single SIMM has to go into the slot closest to the planar board.

If any of the other tests fail, something on the board has malfunctioned that probably cannot be corrected in the field. Contact your dealer or Kingston Technical Support for information on getting the board repaired.

Kingston Technology Company

MCMaster User’s Guide - Rev. B06

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Contents Kingston Technology MCMaster User’s Guide Model MC133PD Page 486DX4 Processor Upgrade Micro Channel Adapter User’s Guide Kingston Technology’s MCMasterPage Table of Contents Kingston Technology Company MCMaster User’s Guide Rev. B06 Introduction General Description Package Contents Packaging MaterialsPreparing your Reference Disk Installing MemoryMemory Requirements Size Configuration Kingston Part No Installing SIMMs Verifying Configuration JumpersInstalling the MCMaster Configuring the System Running Automatic ConfigurationWhats Next? Kingston Technology Company MCMaster User’s Guide Rev. B06 Appendices Appendix a Configuration Options Operating ModeYou should see something like Selects Arbitration LevelOption ROM Address Interrupt LevelModel 80 ID AIX Flush Mode Keyboard EmulationMemory Options Mapped, report allUnmapped Report MCMaster MemoryUnmapped, 16M Mapped, report all, 16megMapped, report MM, 16meg Summary DOSEPROM.EXE ROM update program Appendix B MCMaster Software UtilitiesMMUPD.BAT Automatic Eprom Update MMPIDD.SYS MCMaster Device Driver Special Drivers for Scsi Adapters Windows 3.0OS/2 1.2 For OS/2 1.3 with a copyright date of 1991 or later For OS/2 1.2 and pre-1991 OS/2OS/2 2.0 and higher Configuration Problems Appendix C TroubleshootingMCMaster Fails to Sign On MCMaster Error Messages MCMaster Error 01 DMA Set to greater than 16MegMCMaster Error 03 Invalid Status MCMaster Error 04 Bus TimeoutHow to isolate problems Using the MCMaster Diagnostic After the program loads, youll see this screenUntested Running All Tests Repeatedly Running All TestsSelecting Individual Tests Testing from the MCMaster side Running Individual TestsEeprom Test Looping on TestsCommand Line Switches LogfileInterpreting the Results Hardware Issues Model 80 -- 20 MHzAbout Third-party Memory Boards IBM 386 Enhanced Memory AdapterIBM Scsi Adapters IBM Scsi Adapters with CacheSoftware Issues DOSConfiguring SMARTDRV.SYS Re-installing Windows forWindows and the MCMaster Solution OS/2 2.0 and higherQemm 6.0 Stealth Mode QEMM-386Problem DOS 3.3 UsersSCO Xenix/Unix Running Wordperfect 5.x under DesqviewMCMaster and the Intel Above Board Overview Softset Installing the MCMaster and Intel Above Board together Installing the Above Board with the MCMaster installed Rerunning Softset after MCMaster installation How to Reach Kingston Technical SupportDuration of Warranty Appendix D Product Warranties and NoticesFree Technical Support Warranty Claim RequirementsDisclaimers C. Class B Certification Revision History Revision Level Comments