Kingston Technology MC133PD Warranty Claim Requirements, Free Technical Support, Disclaimers

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Appendix D Product Warranties and Notices

Warranty Claim Requirements

To obtain warranty service, return the defective product, freight prepaid and insured, to your local authorized Kingston dealer or distributor, or to the Kingston factory service center located at 17600 Newhope Street, Fountain Valley, California 92708, U.S.A. You must include the product serial number (if applicable) and a detailed description of the problem you are experiencing. You must also include proof of the date of original retail purchase as evidence that the product is within the applicable warranty period. If you return the product directly to the Kingston factory, you must first obtain a Return Material Authorization ("RMA") number by calling Kingston Customer Service at (714) 438-1810, and include the RMA number prominently displayed on the outside of your package. Products must be properly packaged to prevent damage in transit.

Free Technical Support

Kingston provides free technical support. If you experience any difficulty during the installation or subsequent use of a Kingston product, please contact Kingston’s Technical Support department at either: (714) 435-2639 U.S. headquarters, or Kingston Germany Office at (089) 62 71 56-21, prior to servicing your system. This warranty covers only repair or replacement of defective Kingston products, as provided above. Kingston is not liable for, and does not cover under warranty, any costs associated with servicing and/or installation of Kingston products.

Disclaimers

The foregoing is the complete warranty for Kingston products and supersedes all other warranties and representations, whether oral or written. Except as expressly set forth above, no other warranties are made with respect to Kingston products and Kingston expressly disclaims all warranties not stated herein, including, to the extent permitted by applicable law, any implied warranty of merchantability or fitness for a particular purpose. In no event will Kingston be liable to the purchaser, or to any user of the Kingston product, for any damages, expenses, lost revenues, lost savings, lost profits, or any other incidental or consequential damages arising from the purchase, use or inability to use the Kingston product, even if Kingston has been advised of the possibility of such damages.

Copyright © 1996 Kingston Technology Company. All rights reserved. Printed in the U.S.A. Kingston Technology and the Kingston logo are trademarks of Kingston Technology Company. All other trademarks are properties of their respective companies.

Kingston Technology Company

MCMaster User’s Guide - Rev. B06

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Contents Kingston Technology MCMaster User’s Guide Model MC133PD Page 486DX4 Processor Upgrade Micro Channel Adapter User’s Guide Kingston Technology’s MCMasterPage Table of Contents Kingston Technology Company MCMaster User’s Guide Rev. B06 Introduction General Description Package Contents Packaging MaterialsMemory Requirements Installing MemoryPreparing your Reference Disk Size Configuration Kingston Part No Installing SIMMs Verifying Configuration JumpersInstalling the MCMaster Configuring the System Running Automatic ConfigurationWhats Next? Kingston Technology Company MCMaster User’s Guide Rev. B06 Appendices Appendix a Configuration Options Operating ModeYou should see something like Selects Arbitration LevelModel 80 ID AIX Interrupt LevelOption ROM Address Flush Mode Keyboard EmulationMemory Options Mapped, report allUnmapped Report MCMaster MemoryMapped, report MM, 16meg Mapped, report all, 16megUnmapped, 16M Summary DOSEPROM.EXE ROM update program Appendix B MCMaster Software UtilitiesMMUPD.BAT Automatic Eprom Update MMPIDD.SYS MCMaster Device Driver Special Drivers for Scsi Adapters Windows 3.0OS/2 1.2 OS/2 2.0 and higher For OS/2 1.2 and pre-1991 OS/2For OS/2 1.3 with a copyright date of 1991 or later MCMaster Fails to Sign On Appendix C TroubleshootingConfiguration Problems MCMaster Error Messages MCMaster Error 01 DMA Set to greater than 16MegMCMaster Error 03 Invalid Status MCMaster Error 04 Bus TimeoutHow to isolate problems Using the MCMaster Diagnostic After the program loads, youll see this screenUntested Selecting Individual Tests Running All TestsRunning All Tests Repeatedly Testing from the MCMaster side Running Individual TestsEeprom Test Looping on TestsCommand Line Switches LogfileInterpreting the Results Hardware Issues Model 80 -- 20 MHzAbout Third-party Memory Boards IBM 386 Enhanced Memory AdapterIBM Scsi Adapters IBM Scsi Adapters with CacheSoftware Issues DOSWindows and the MCMaster Re-installing Windows forConfiguring SMARTDRV.SYS Solution OS/2 2.0 and higherQemm 6.0 Stealth Mode QEMM-386Problem DOS 3.3 UsersSCO Xenix/Unix Running Wordperfect 5.x under DesqviewMCMaster and the Intel Above Board Overview Softset Installing the MCMaster and Intel Above Board together Installing the Above Board with the MCMaster installed Rerunning Softset after MCMaster installation How to Reach Kingston Technical SupportDuration of Warranty Appendix D Product Warranties and NoticesDisclaimers Warranty Claim RequirementsFree Technical Support C. Class B Certification Revision History Revision Level Comments