Kingston Technology MC133PD manual Appendix C Troubleshooting, Configuration Problems

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Appendix C Troubleshooting

Appendix C Troubleshooting

We have made every effort to make the MCMaster as easy to install as possible. Nevertheless, problems do sometimes occur. If you have problems, first review the steps outlined in the installation and configuration chapters and make sure that each step was completed correctly.

Configuration Problems

Some installation problems are caused by hardware conflicts between the MCMaster and other adapter boards plugged into the system. If the Automatic Configuration fails, or if it seems to work but the board does not function, you can use the Set Configuration program on the PS/2 Reference diskette to try to solve the problem. Don't chase conflicts that don't exist! In most cases, the Automatic Configuration program is "smart" enough to identify and eliminate these conflicts. In the manual configuration, offending entries are marked with an asterisk (*).

Note: Remember that the Set Configuration program needs to be run from the original processor. If you need to run the Set Configuration with the MCMaster installed, reboot the system and press the [o] key when the MCMaster logo appears.

MCMaster Fails to "Sign On"

As explained in "Configuration Options", sometimes the PS/2 Automatic Configuration program will be unable to make room for the MCMaster's Option ROM, and will select "Disable Board" by default. If this happens, you will have to run the Manual Set Configuration and move ROM addresses around to make a space for the MCMaster's Option ROM.

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MCMaster User’s Guide - Rev. B06

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Contents Kingston Technology MCMaster User’s Guide Model MC133PD Page 486DX4 Processor Upgrade Micro Channel Adapter User’s Guide Kingston Technology’s MCMasterPage Table of Contents Kingston Technology Company MCMaster User’s Guide Rev. B06 Introduction General Description Package Contents Packaging MaterialsMemory Requirements Installing MemoryPreparing your Reference Disk Size Configuration Kingston Part No Installing SIMMs Verifying Configuration JumpersInstalling the MCMaster Configuring the System Running Automatic ConfigurationWhats Next? Kingston Technology Company MCMaster User’s Guide Rev. B06 Appendices Appendix a Configuration Options Operating ModeYou should see something like Selects Arbitration LevelModel 80 ID AIX Interrupt LevelOption ROM Address Flush Mode Keyboard EmulationMemory Options Mapped, report allUnmapped Report MCMaster MemoryMapped, report MM, 16meg Mapped, report all, 16megUnmapped, 16M Summary DOSEPROM.EXE ROM update program Appendix B MCMaster Software UtilitiesMMUPD.BAT Automatic Eprom Update MMPIDD.SYS MCMaster Device Driver Special Drivers for Scsi Adapters Windows 3.0OS/2 1.2 OS/2 2.0 and higher For OS/2 1.2 and pre-1991 OS/2For OS/2 1.3 with a copyright date of 1991 or later MCMaster Fails to Sign On Appendix C TroubleshootingConfiguration Problems MCMaster Error Messages MCMaster Error 01 DMA Set to greater than 16MegMCMaster Error 03 Invalid Status MCMaster Error 04 Bus TimeoutHow to isolate problems Using the MCMaster Diagnostic After the program loads, youll see this screenUntested Selecting Individual Tests Running All TestsRunning All Tests Repeatedly Testing from the MCMaster side Running Individual TestsEeprom Test Looping on TestsCommand Line Switches LogfileInterpreting the Results Hardware Issues Model 80 -- 20 MHzAbout Third-party Memory Boards IBM 386 Enhanced Memory AdapterIBM Scsi Adapters IBM Scsi Adapters with CacheSoftware Issues DOSWindows and the MCMaster Re-installing Windows forConfiguring SMARTDRV.SYS Solution OS/2 2.0 and higherQemm 6.0 Stealth Mode QEMM-386Problem DOS 3.3 UsersSCO Xenix/Unix Running Wordperfect 5.x under DesqviewMCMaster and the Intel Above Board Overview Softset Installing the MCMaster and Intel Above Board together Installing the Above Board with the MCMaster installed Rerunning Softset after MCMaster installation How to Reach Kingston Technical SupportDuration of Warranty Appendix D Product Warranties and NoticesDisclaimers Warranty Claim RequirementsFree Technical Support C. Class B Certification Revision History Revision Level Comments