A&D UA-1020CN instruction manual Troubleshooting, Problem Probable Cause Corrective Action

TROUBLESHOOTING

Problem	Probable Cause	Corrective Action
Nothing appears	Batteries are drained.	Replace all batteries with
in the display, after		new ones. Alkaline batteries
I press the START		recommended.
button.
	Battery terminals are not in	Reinstall the batteries with
	the correct position.	negative and positive termi-
		nals matching those indicated
		in the battery compartment.
The cuff does not	Battery voltage is too low.	Replace all batteries with
inflate.	Low battery symbol blinks.	new ones. Alkaline batteries
	[If the batteries are drained	recommended.
	completely, the mark does
	not appear.]
The unit does not	The cuff is not fastened	Fasten the cuff correctly.
measure. Readings	properly.
are too high or too
	You moved your arm or	Make sure you remain very
low.
	body during the	still and quiet during the
	measurement.	measurement.
	The cuff position is not	Sit comfortably and still.
	correct.	Make sure the cuff is at the
		same level as your heart.
	You are using the wrong	See Pg. E-9 "Selecting the
	size cuff.	Correct Cuff."
	Taking too many readings	Relax several minutes before
	on the same arm in a short
		each measurement.
	period of time.
The value is	The healthcare professional	See Pg. E-23 "Answers to
different from that	may be using a different	Why Your Readings Are
measured at a clinic	sized cuff.	Different Between Home and
or doctor’s office.		the Doctor’s Office."
	Your measurements may	See Pg. E-22 "Why Measure
	be elevated by white coat	Blood Pressure at Home."
	hypertension

NOTE: If the actions described above do not solve the problem, call 1-888-726-9966. Do not attempt to repair the device yourself.

E-25 A&D Medical (Toll-Free): 1-888-726-9966