Planar PDP42HD Troubleshooting

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Troubleshooting

Before calling the technical support or service technician, please read through this

lists of problems and possible solutions.

According to the industrial standards, there are a certain number of defective pixels

both bright and dark that are acceptable. Although we produce panel with more

than 99.99 percent active cells, there still may be some cells that do not produce

light or remain lit. For more information, please contact sales or the technical

support.

There is no picture or sound

• M ake sure the AC adapter is properly inserted in

the Power outlet.

• R eception other than those of broadcasting

stations can be considered.

• M ake sure the input mode is set to TV.

• M ake sure the main power switch of the main unit

is on.

There is no picture from AV.

• M ake sure the BLACK LEVEL is properly adjusted.

• Fluorescent lamp may have reached the end of

service life.

• M ake sure the video I/P terminal is not free of

connections.

There is no sound.

• Make sure the volume is not set to minimum.

• Make sure the sound is not set to mute.

• Make sure that headphones are not connected.

Contents

Main Page Page Contents Important Information CAUTION Safety Precautions 3 Product Features (1) Analog VGA Page Optional Accessories Quick Start Front Panel 7 Front Panel Controls Menu Volume Up/Down Channel Up/Down Select Standby/On Rear Panel Set-up Instructions Getting Started Video/Audio Connection + External Speakers Other Connections Full Function Remote Control Remote Control Overview Page Using the Remote Control Precaution Using the Remote Control Page Page On-Screen Display (OSD) Settings OSD Menu Overview PC Mode Video Format PIP Set TV Channel Setup Audio/Video Mode OSD Menu Operation How to Operate? Page 21 Language and Color Temp. Audio Settings 22 OSD Window Settings 24 Advanced Settings Parental Control V-Chip Setup Page Page Change Password V-chip (Volatile) Closed Caption Using Closed Caption Technical Information Specifications Page Video Modes Troubleshooting There is no picture or sound There is no picture from AV. There is no sound. There is no picture or sound, just noise. Picture is not clear. Picture is light or improperly tinted. The picture is too dark. Remote control does not work. The picture is not sharp. The picture moves. The picture is doubled or tripled. The picture is spotted. There are stripes on the screen or colors fade. Planar Customer FirstTM 1Year Warranty Page Page Page Maintenance Guidelines Regulatory Information Agency Approvals FCC Information Page Page Planar Systems, Inc.