SMC Networks SMC6824M manual Problems Accessing the Management Interface, Symptom Action

APPENDIX B

TROUBLESHOOTING

Problems Accessing the Management Interface

	Table B-1 Troubleshooting Chart
Symptom	Action
Cannot connect using	• Be sure the switch is powered up.
Telnet, web browser,	• Check network cabling between the management station and the
or SNMP software	switch.
	• Check that you have a valid network connection to the switch and
	that the port you are using has not been disabled.
	• Be sure you have configured the VLAN interface through which
	the management station is connected with a valid IP address,
	subnet mask and default gateway.
	• Be sure the management station has an IP address in the same
	subnet as the switch’s IP interface to which it is connected.
	• If you are trying to connect to the switch via the IP address for a
	tagged VLAN group, your management station, and the ports
	connecting intermediate switches in the network, must be
	configured with the appropriate tag.
	• If you cannot connect using Telnet, you may have exceeded the
	maximum number of concurrent Telnet/SSH sessions permitted.
	Try connecting again at a later time.

B-1