Hypertec Fastprint Multiprotocol Ethernet/Fast Ethernet Print Server manual

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Print Server Administration User’s Guide

Troubleshooting Print Server Problems

This chapter gives advice for identifying problems with your HyperNet Fastprint network print server.

Using the EtherP Admin Device Diagnostics Window

Choosing Device Diagnostics... from the EtherP Admin Management menu displays the Device Diagnostics window. From the Device Diagnostics window you can display many of the print server’s settings and status items, allowing you to identify many types of print server problems.

The Configuration tab displays the print server’s configuration settings, divided into different categories in a tree structure. You can expand branches of the tree to display entries beneath the branch.

The Status tab shows the status of the print server’s various subsystems.

The Statistics tab shows collected statistics, also divided into various categories. (Many of these categories correspond to standard SNMP management information base categories.)

EtherP Admin Administration

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Contents Administration Guide Trademarks Table of Contents Setting UP Appletalk Printing Setting an IP Address without EtherP Admin Page Contents of the User’s Guide What Isnt Covered in This User’s Guide?About This Guide IntroductionPrint Server Administration User’s Guide HyperNet Fastprint Print Server Administration Features Installing and Starting the EtherP Admin Program Installing EtherP AdminSystem Requirements Starting EtherP Admin Choosing a Name for Your Print Server Getting Started Setting up Your Print ServerSetting a Password for Your Print Server Changing Print Server Port Settings EtherP Admin Administration Port Name See above Description See above Testing Your Print Server Setting up Novell NetWare 3.x PrintingIntroduction to Novell NetWare Printing Print Server Administration User’s Guide Setting up as a NetWare Print Server Print Server Administration User’s Guide Setting up as a NetWare Remote Printer Windows 95 Client Workstations Printing from Client Workstations\\SERVER\Q-LJ5L Windows NT 4.0 and later Client Workstations Windows NT 3.51 Client Workstations Windows 3.x and Windows for Workgroups 3.11 Workstations MS-DOS/PC-DOS Workstations NetWare SettingsPrint Server Administration User’s Guide NetWare Directory Services Setting up Novell NetWare 4.x PrintingSetting up as a NetWare Print Server EtherP Admin Administration Setting up as a NetWare Remote Printer Windows 95 Workstations Windows NT 4.0 and later Client Workstations Windows 3.1 and Windows for Workgroups 3.11 Workstations Setting up Microsoft Network Printing Setting up the Print Server for Microsoft Networking \\PS-142634\DJ-660C \\PS-142634\PS-142634-P2 Windows NT 4.0 and later Client Workstations Windows NT 3.51 Client Workstations Windows for Workgroups Client Workstations \\PS-142634\PS-142634-P1 Keeping the Print Queue on a Windows NT Server EtherP Admin Administration Choose Create Printer... from the Printer menu Setting up AppleTalk PrintingChoose AppleTalk Protocol... from the Configuration menu Setting up the Print Server for AppleTalk PrintingPrinting from MacOS Client Workstations Configuring TCP/IP Network Settings Setting up Unix TCP/IP PrintingAllowing SNMP-based Management Choose TCP/IP Protocol... from the Configuration menuPrinting Text Files from Unix Setting up Snmp TrapsPrinting from BSD Unix Versions Answer y and press Enter to continue Script will ask Printing from SCO Unix System V/386Printing from Solaris Printing from Windows NT Printing using Tftp Ftp ip-address EtherP Admin Main Window EtherP Admin AdministrationPress the Define Filter Strings button Filtering the List of Print ServersWorking with Environment Files and Preferences Monitoring Printer Status Checking NetWare Print Jobs Managing Print Queues Configuring NetWare Print ServicesPrint Server Administration User’s Guide Managing Printers Managing Print Servers Select Reset or Factory Reset from the Tools menu Resetting the Print ServerUpgrading the Print Server’s Internal Firmware Using the EtherP Admin Device Diagnostics Window Troubleshooting Print Server ProblemsSetting an IP Address without EtherP Admin Appendix Telnet Interface AdministrationChanging TCP/IP Settings Accessing the Telnet InterfaceSnmp Community Commumity Name Public Community Access Changing Server Settings Changing the Print Server Password Changing Port Settings Changing AppleTalk Settings Netware Displaying Configuration InformationUpgrading Print Server Firmware Index Print Server Administration User’s Guide Tools menu Product Warranty