Hawking Technology 202-10248-01 Additional Troubleshooting Suggestions, Network Adapter Cards

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GS108T Smart Switch Hardware Installation Guide

Table A-1. Troubleshooting Chart (continued)

Symptom

Cause

Solution

 

 

 

A segment or device is

One or more devices

Verify that the cabling is correct. Be sure all

not recognized as part of

are not properly

connectors are securely positioned in the required

the network

connected, or cabling

ports. Equipment may have been accidentally

 

does not meet Ethernet

disconnected

 

guidelines

 

Link/ACT LED is

A network loop

Break the loop by ensuring that there is only one path

flashing continuously on

(redundant path) has

from any networked device to any other networked

all connected ports and

been created

device

the network is disabled

 

 

 

 

 

Additional Troubleshooting Suggestions

If the suggestions in Table A-1do not resolve your problem, refer to the troubleshooting suggestions in this section.

Network Adapter Cards

Ensure that the network adapter cards installed in the PCs are in working condition and their most recent software drivers have been installed.

Configuration

If problems occur after altering the network configuration, restore the original connections and attempt to isolate the problem by implementing the most-recent changes, one step at a time. Make sure that cable distances, repeater limits, and other physical aspects of the installation do not exceed the Ethernet specification limitations.

Switch Integrity

If required, verify the integrity of the switch by resetting it. To do this, use the Reset button (see Chapter 2, “Physical Description”) or remove AC power from the switch and then reapply it. If the problem persists, contact NETGEAR technical support. In North America, call 1-888-NETGEAR. If you are outside of North America, please refer to the support information card included with your product.

A-2

Troubleshooting

v1.0, March 2007

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Contents GS108T Smart Switch Hardware Installation Guide Certificate of the Manufacturer/Importer TrademarksStatement of Conditions Voluntary Control Council for Interference Vcci StatementEU Statement of Compliance Customer SupportFCC Information to User Product and Publication Details FCC Guidelines for Human ExposureFCC Declaration Of Conformity Contents Appendix C Glossary About This Manual Conventions, Formats, and ScopeHow to Use This Manual How to Print this ManualRevision History GS108T Smart Switch Hardware Installation Guide V1.0, March Chapter Introduction OverviewFeatures GS108T Smart Switch Hardware Installation Guide Package Contents GS108T Smart Switch Hardware Installation Guide GS108T Smart Switch Hardware Installation Guide Chapter Physical Description Front and Back PanelsLED Descriptions 10/100/1000 Mbps RJ-45 PortsFront Panel LEDs Reset Button Restore Factory Defaults Button Reset Button of the GS108T Gigabit Smart SwitchGS108T Smart Switch Hardware Installation Guide GS108T Smart Switch Hardware Installation Guide Desktop Switching Chapter ApplicationsApplications Chapter Installation Preparing the SiteSite Requirements Checking the Installation Connecting Devices to the SwitchApplying Footpads and Wall Mounting Applying Power Connecting Devices to the SwitchTo Appendix A, Troubleshooting Appendix a Troubleshooting Troubleshooting ChartTable A-1. Troubleshooting Chart Switch Integrity Additional Troubleshooting SuggestionsConfiguration Network Adapter CardsManagement Appendix B Technical SpecificationsNetwork Protocol and Standards Compatibility InterfacePhysical Specifications Performance SpecificationsPower Supply Environmental SpecificationsSafety Electromagnetic ImmunityGS108T Smart Switch Hardware Installation Guide Appendix C Glossary Table C-1. GlossaryIeee MAC GS108T Smart Switch Hardware Installation Guide