Enterasys Networks RBT-4102 manual Getting Help, Xxvi, World Wide Web Phone

Getting Help

For additional support related to this device or document, contact Enterasys Networks using one of the following methods.

World Wide Web:	http://www.enterasys.com/services/support
Phone:	1-800-872-8440 (toll-free in the U.S. and Canada) or
	1-978-684-1000
	For the Enterasys Networks Support toll-free number in your country:
	http://www.enterasys.com/services/support/contact
Email:	support@enterasys.com
	To expedite your message, please type [RoamAbout] in the subject
	line.

To send comments or suggestions concerning this document to the Technical Writing Department: techpubs@enterasys.com

To expedite your message, include the document Part Number in the email message.

Before calling Enterasys Networks, please have the following information ready:

•Your Enterasys Networks service contract number

•A description of the failure

•A description of any action(s) already taken to resolve the problem

•The serial and revision numbers of all involved Enterasys Networks products in the network

•A description of your network environment (for example, layout, and cable type)

•Network load and frame size at the time of trouble (if known)

•The device history (for example, have you returned the device before, is this a recurring problem)

•Any previous Return Material Authorization (RMA) numbers

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