Enterasys Networks C3G124-24P, C3G124-48P manual Troubleshooting Checklist

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Troubleshooting Checklist

Troubleshooting Checklist

If the device is not working properly, refer to Table 4‐2 for a checklist of problems, possible causes, and recommended actions to resolve the problem.

Table 4-2 Troubleshooting Checklist

Problem

Possible Cause

Recommended Action

 

 

 

All LEDs are OFF.

Loss of power.

Ensure that the switch was installed properly according to

 

 

the installation instructions in Chapter 3.

 

 

Ensure that the power cords are connected properly to an

 

 

active power source that meets the AC input specifications

 

 

for this switch.

 

 

Ensure that the AC power cord is not damaged. Replace

 

 

the power cord with a known good one.

 

 

 

No local

Incorrect terminal setup.

Refer to the SecureStack C3 Configuration Guide for proper

management

 

setup procedures.

startup screen.

 

 

Improper Console cable

Refer to Appendix A for proper Console port pinouts.

 

 

pinouts.

 

 

 

 

 

Corrupt firmware image, or

If possible, attempt to download the image to the device

 

hardware fault.

again. Refer to the SecureStack C3 Configuration Guide for

 

 

details.

 

 

 

Cannot navigate

Improper Community Names

Refer to the SecureStack C3 Configuration Guide for the

beyond startup

Table.

Community Names Table setup.

screen.

 

 

 

 

 

Cannot contact the

IP address not assigned.

Refer to the SecureStack C3 Configuration Guide for the IP

switch through in-

 

address assignment procedure.

band management.

 

 

Port is disabled.

This is normal if the switch is a Member in a stack.

 

 

 

If operating as a standalone switch or as the Manager in a

 

 

stack, enable the port. Refer to the SecureStack C3

 

 

Configuration Guide for instructions to enable/disable ports.

 

 

 

 

No link to device.

Verify that all network connections between the network

 

 

management station and the device are valid and operating.

 

 

If the problem continues, contact Enterasys Networks for

 

 

technical support.

 

 

 

SecureStack C3 Installation Guide 4-7

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Contents Enterasys SecureStack C3 Page Page Regulatory Compliance Information Electromagnetic Compatibility EMC Supplement to Product Instructions Vcci Notice Declaration of Conformity Enterasys NETWORKS, INC Firmware License Agreement Viii Page Page Regulatory Compliance Information Electromagnetic Compatibility EMC Supplement to Product Instructions Vcci Notice Declaration of Conformity Enterasys NETWORKS, INC Firmware License Agreement Viii Page Page Contents Troubleshooting Figures Xiv About This Guide Who Should Use This GuideRelated Documents How to Use This GuideFor Refer to Conventions Used in This Guide Following conventions are used in this guideGetting Help Support@enterasys.comC3G124-24P Stackable Switch OverviewC3G124-24P Stackable Switch C3G124-48P Stackable Switch Redundant Power Supply Capability High-Speed Stack ConnectionsPoE Power over Ethernet Support Powered Device Classifications Usage PD Maximum Power RangeDescription of Mini-GBICs Specification ConnectivitySwitch Configuration Using WebView Switch Configuration Using CLI CommandsManagement Standards CompatibilityLanview Diagnostic LEDs Network Requirements 10BASE-TX Network 100BASE-TX Network1000BASE-FX Network 1000BASE-T NetworkHardware Installation Considerations Prior to Installation Unpacking the SwitchContents of Switch Carton Quantity Required ToolsInstalling Optional Mini-GBICs Preparing to Install a Mini-GBICInstalling a Mini-GBIC Mini-GBIC with MT-RJ ConnectorMini-GBIC with LC Connector Removing a Mini-GBICInstalling the Switch on a Flat Surface Installing the Rubber FeetChassis Bottom, Rubber Feet Placement Guidelines for Flat Surface Installation Area Guidelines for Switch Installation on Flat SurfaceGuidelines for Rackmount Installation Rack Mounting the SwitchAttaching Brackets and Installing in Rack Attaching the Rackmount Brackets Connecting High-Speed Stacking Cables Configuring Switches in a Stack About SecureStack Switch Operation in a StackConfiguring Switches in a Stack Recommended Procedures to Install New and Existing Stacks Installing a New Stackable System of Up to Eight SwitchesConnecting AC and PoE Power AC PowerConnecting AC Power and RPS PoE Redundant Power System Stack Manager SelectionConnecting to Console Port for Local Management What Is NeededConnecting to an IBM or Compatible Device Parameter SettingConnecting to a VT Series Terminal 10 Connecting an IBM PC or CompatibleConnecting to a Modem 11 Connecting a VT Series TerminalConnecting to the Network Connecting UTP Cables13 Connecting a UTP Cable Segment to RJ45 Port 14 Four-Wire Crossover Cable RJ45 Pinouts for 10/100BASE-TX TX1+ RX1 TX2+ TX3+ RX3 RX2 TX4+ RX4 Connecting Fiber-Optic Cables to MT-RJ Ports Connecting to the Network Connecting Fiber-Optic Cables to LC Ports 19 Cable Connection to LC Fiber-Optic Connectors Completing the Installation Initial Logon to Switch ManagementTroubleshooting Using LanviewC3G124-24P Lanview LEDs C3G124-48P Lanview LEDs Lanview LED Diagnostic Indications Color State Recommended ActionRPS Mgbic Troubleshooting Checklist Refer to the SecureStack C3 Configuration Guide for the IPUsing the Reset Switch Reset SwitchUsing the Reset Switch Using the Reset Switch Troubleshooting Switch Specifications Table A-1 C3G124-24P and C3G124-48P SpecificationsC3G124-48P Mini-GBIC Input/Output Specifications Table A-2 Mini-GBIC Input/Output Port SpecificationsGigabit Ethernet Specifications MGBIC-LC01/MGBIC-MT01 Specifications 1000BASE-SXMGBIC-LC03 Specifications 1000BASE-SX MGBIC-LC09 Specifications 1000BASE-LXMGBIC-08 Specifications 1000BASE-ELX MGBIC-02 Specifications 1000BASE-TTable A-9 MGBIC-08 Optical Specifications Table A-11 MGBIC-02 SpecificationsRegulatory Compliance Console Port Pinout AssignmentsTable A-12 Compliance Standards Regulatory Compliance Regulatory Compliance Specifications Index MGBIC-LC03 A-5 MGBIC-LC09 A-5

C3G124-24P, C3G124-48P specifications

Enterasys Networks, a leading company in networking solutions, offers a range of high-performance switches designed to meet the demands of modern enterprise networks. Among their notable products are the C3G124-48P and C3G124-24P switches, which deliver robust performance, advanced features, and reliable connectivity essential for today's business environments.

The C3G124-48P is a 48-port managed switch that provides Power over Ethernet (PoE+) capabilities, allowing for the seamless connection and powering of devices such as IP phones, wireless access points, and security cameras. With 740 watts of power budget, this switch can support multiple devices simultaneously, making it an ideal choice for organizations looking to enhance their network infrastructure. The switch also comes equipped with four 10 Gigabit SFP+ uplinks, enabling high-speed data transfer and ensuring the backbone of the network can handle heavy loads with ease.

On the other hand, the C3G124-24P features 24 ports, also with PoE+ functionality, and is designed for smaller setups or branch office deployments. It offers a power budget of 370 watts, which efficiently supports essential devices while remaining cost-effective. Similar to its 48-port counterpart, the C3G124-24P includes four 10 Gigabit SFP+ uplinks, providing flexibility and scalability for various network configurations.

Both switches incorporate advanced Layer 2 and Layer 3 capabilities, which include features such as VLAN support, link aggregation, and static routing. This versatility allows for effective traffic management and segmentation, which is crucial for maintaining a high-performing network. The switches also support security features like Access Control Lists (ACLs) and port security, ensuring that the network is protected from unauthorized access and potential threats.

Additionally, Enterasys Networks provides cloud-managed options for both models, allowing organizations to manage and monitor their network via a user-friendly interface. This cloud integration facilitates real-time alerts, configuration changes, and troubleshooting, empowering IT teams to respond swiftly to any issues that may arise.

Overall, the Enterasys Networks C3G124-48P and C3G124-24P switches are designed with scalability, power efficiency, and security in mind, making them suitable for a variety of applications from enterprise deployments to small business environments. With their cutting-edge technology and comprehensive feature sets, these switches provide businesses with the reliable networking solutions they need to thrive in today's digital landscape.