Dell TL2000 manual Error Code Description Robotics

Page 176

Table 8-1. Error Codes (continued)

Error Code

Description

User Action

 

 

 

 

F3

Drive Hardware Error

 

 

The subcode indicates which drive is

 

 

affected.

 

 

Example:

 

 

Subcode 02: drive #2

 

 

 

 

 

F4

Drive Load Timeout

 

 

Drive has run in a timeout while loading

 

 

a tape.

 

 

The subcode indicates which drive is

 

 

affected.

Contact technical support.

 

 

 

 

Example:

 

 

Subcode 02: drive #2

 

 

 

 

 

F5

Drive Unload Timeout

 

 

Drive has run in a timeout while

 

 

unloading a tape

 

 

The subcode indicates which drive is

 

 

affected.

 

 

Example:

 

 

subcode 02: drive #2

 

 

 

 

 

Table 8-2. Sub error codes

 

 

 

 

 

Error Code

 

Description

 

 

 

 

 

Robotics

 

 

 

 

 

 

 

00

 

No sub error code

 

 

 

 

 

01

 

Mechanical initialization failure

 

 

 

 

 

02

 

Connection to slave robotic failed

 

 

 

 

 

03

 

Error motor initialization

 

 

 

 

 

04

 

Error during gripper close

 

 

 

 

 

05

 

Error slider home positioning

 

 

 

 

 

06

 

Error elevator home movement

 

 

 

 

07

 

Error during sled movement to rotation position

 

 

 

08

 

Error during rotation initialization, get range failed

 

 

 

 

09

 

Error elevator init

 

 

 

 

 

0A

 

Error during rotation to far position

 

 

 

 

 

8-8Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

Image 176
Contents User’s Guide Page User’s Guide Page Minimum Firmware Levels for Common Library Features Feature Minimum Firmware Levels RequiredRead this First Contacting DellPage Figures Vii Appendix B. TapeAlert Flags Figures 10-14 Tables Page Safety and Environmental Notices If the symbol is It meansClass I Laser Product Laser Safety and CompliancePerforming the Safety Inspection Procedure Rack Safety Page Preface Related PublicationsPage Product Description Front PanelFront panel of a 4U library Number DescriptionRear Panel Rear panel of a 2U library with a Scsi driveA77ug100 Internal View of Library Internal view of the libraryBar Code Reader EncryptionProduct Description Supported Internet Protocols Snmp MessagingMaximum Library Storage Capacity and Data Transfer Rate Tape Drive Model Host InterfaceUltrium Tape Drives Speed Matching Channel CalibrationPower Management Library SpecificationsPhysical Specifications Power SpecificationsOperation Specifications Environmental SpecificationsProduct Environment Supported Device DriversHttp//support.dell.com HumidityPage Operator Control Panel Philosophy User InterfacesOperator Control Panel Power-ON Display Power-ON ScreensInput Modes Selecting Predefined ValuesPower ON/OFF Web User InterfaceToggling Values Entering Numerical ValuesLogin Web User Interface login System StatusWeb User Interface Help Pages Logging out of the Web User InterfacePage Installation Planning Determining the Number of Logical LibrariesBasic Guidelines Library SharingUsing Multiple Control Paths for Path Failover Using Multiple Logical Libraries for Library SharingUsing Multiple Control Paths Configuration of a 1 Partition System Library Partitioning and Element AddressingPartitioning of 2U Libraries Partitioning of 4U LibrariesConfiguration of a 2 Partition System Configuration of a 3 Partition SystemConfiguration of a 4 Partition System Scsi Element AddressingLogical Unit Number LUN Scanning Host InterfacesScsi Interface Drive Scsi LVD UltraType of Interconnection Physical Characteristics of the Scsi InterfaceUsing Multiple Scsi Buses SAS Interface Fibre Channel InterfaceTerminating the Bus Scsi Differential LVDSharing on a Storage Area Network Using Zoning to Isolate Devices and Enhance SecurityCables and Speeds Page Installation and Configuration Installing Your LibraryUsing the Library Configuration Form Choosing a LocationUnpacking the Library Verifying the ShipmentInstallation and Configuration Installing foot pads on the bottom of the library enclosure Removing and Storing the Shipping LockShipping lock and label Rackmounting the Library for Rack Installation only Rack Kit Mounting hardware Rear view of a rack showing the narrow part of the rail Front view of a rack showing the rails installed 12. Sliding the 2U library into the rack 14. Securing the 2U library to the rack Connecting the Host Interface Cable Connecting a Power Cord 17. Removing the protective label from the power receptacleConfiguring Your Library Choosing Your Configuration MethodUsing Factory Defaults as Your Configuration Configuring Your Library using the Web User InterfaceEntering Network Settings using the Operator Control Panel Default SettingPage Logging on to the Web User Interface Verifying/Updating FirmwareChoosing General Library Settings Click Upgrade Firmware19. The 2U library Configure Library General screen 20. Example The 4U library Configure Library General screen Choosing the Number of Logical Libraries for Your LibraryEntering Path Failover Feature Activation Key Setting Up EncryptionSetting a Drive’s Method of Encryption 24. Feature Activation Key screenChoosing Drives Interface Identification/Settings 26. The Configure Library Drive screenEntering Library Network Settings Enter IPv4 settings if applicableEnter IPv6 settings if applicable Enter Snmp settingsEntering Date and Time using the Web User Interface 29. The Configure Library User Access screenConfiguring Logs and Traces using the Web User Interface 30. The Configure Library Date and Time screen32. The Configure Library Event Notification screen Logging out of the Web User InterfaceSetting the Operator Control Panel Access PIN using Navigate to Configure → Set Access PINPreparing the Host Verifying the ConnectionCartridge Magazines 2U Library Cartridge Magazines2U Library I/O Station 4U Library Cartridge Magazines4U Library I/O Station 37 U library right magazinesPopulating the Library with Data Cartridges 39. Finger Holes on back side of 4U library I/O StationInserting the Cleaning Cartridge Installation and Configuration Page Operations Configure → Restore Defaults Configure Library → RestoreDefaults Configure → Drive → ControlKey Path Diagnostics Service → Library VerifyService → Run Tests Service → Display ContrastService → Service → Drive Power Service Library → Save DriveIdentity → Data Compression Monitor → Drive → Identity →Configure → Drive → Ethernet Configure Library → Ethernet Configure Library → EventMonitor → Library → Error log Service Library → View logsService Library → Upgrade Configure → Network →Configure → Library Configure → Network → IPConfigure → Network Configure → Path FailoverConfigure Library → Path Service Library → RebootSlots Empty Service → Telnet Service PortActive Slots Operator Control Panel Navigation Control Description KeysOperator Control Panel Menu Tree Monitor Menu Monitor LibraryStatus Identity Error Log Network MonitorThis menu item displays drive information and settings Monitor DriveMonitor Drive menu Monitor Inventory Example of a 4U Monitor Inventory menuControl Menu Control Open I/O StationControl Move Cartridges Control MagazineControl Re-Inventory Configure MenuConfigure Logical Libraries 12. Configure Logical Libraries menu Configure Library ModeStarting Sequential Mode v Autoload Option Configure Drive Scsi IDConfigure Network IP Stack Choose IPv4 only, IPv6 only, or IPv4 & IPv6Configure Set Access PIN Configure Restore DefaultsConfigure Set Date and Time Restored Item Default Setting CommentsUser Access DrivesService Library Verify Service MenuConfigure Path Failover Service Run Tests Service Service Drives22. Service Service menu Web User Interface Menus Service Display ContrastService Telnet Service Port Menu Item Description Monitor Library MenuMonitor Library Library Identity Fibre Monitor Library Drive IdentityMenu Item Description 2U Library 4U Library Scsi Monitor Library Library Status Monitor Library Drive Status 27. The 4U library Monitor Library Library StatusScsi Term Definitions 28. The 4U library Monitor Library Drive StatusMagazine Inventory Monitor Library InventoryConfigure Library Menu Configure Library GeneralConfigure Library General page elements Configure Library Logical Libraries Configure Library Path FailoverClick Encryption Configure Library EncryptionSetting or Changing a Drive’s Method of Encryption 35. Feature Activation Key screen Configure Library Drives Configure Library Network 37. The Configure Library Drive page for a 4U library38. Configure Library Network Configure Library User Access Configure Library Date & Time Configure Library Logs & Traces Configure Library Event NotificationNotify Errors Notify WarningsConfigure Library Restore Defaults Manage Library MenuManage Library Move Media Mail DomainService Library Menu Service Library Clean DriveManage Library Perform Inventory Manage Library Release MagazineView Drive Logs Advanced Diagnostics for Service Personnel OnlyView Logs Service Library Perform Diagnostics Save Drive DumpClick Start Tests Service Library Perform Key Path DiagnosticsClick Service, then Key Path Diagnostics Service Library Upgrade Firmware 54. The 2U library Service Library Upgrade FirmwareImport Media Service Library RebootImport and Export Media during Normal Library Operation Export Media Configuring I/O Stations and Reserving Slots Dedicated Cleaning SlotGo to Configure Library-General Reserving SlotsPage Using Ultrium Media Data CartridgesType Color Type Native Data Capacity Recording FormatCartridge Compatibility Worm Write Once, Read ManyWorm Media Errors Cleaning CartridgeWorm Media Data Security on Worm MediaBar Code Label CartridgesGuidelines for Using Bar Code Labels Write-Protect SwitchEnsure Proper Packaging Handling the CartridgesProvide Training Provide Proper Acclimation and Environmental Conditions Perform a Thorough InspectionHandle the Cartridge Carefully Checking for gaps in the seams of a cartridge120F Page Troubleshooting Installation ProblemsMaintenance Problems Problem Solution Library → View LogsError Codes Front Panel LEDsOr Web User Interface Configure Library → Restore Defaults Cartridge Movement ProblemsRelease Magazines Drive ID SCSI, SAS, or Fibre Channel LoopOther Problems Library Recovery Problem DeterminationCustomer Replaceable Units CRU and Service Spares A 250w power supply with LEDs A 80w power supply without LEDs Power Supply LED Meanings Isolating Drive Sled Problems Isolating Web User Interface Problems Identifying a Suspect Cartridge Isolating Accessor Scanner ProblemsIsolating Host Attachment Interface Problems Troubleshooting Page Preparing to Resolve an Error Code Error CodesExample Error Code Error Code Description User Action BCR Error Code Description User Action Error Code Description User Action Error Code Description User Action Error Code Description User Action Error Code Description Robotics Error first sled init, move to sensor failed Error during sled movement to rotation positionError during rotation to drive position Error slider init, get range failedError during sled movement in FLMoveSled function Error during sled positioning without sensorError during first slider movement Error during first gripper movementSled movement to home sensor position failed Sled movement to transport position failedMovement of I/O slot failed Sled movement to sensor failedPage Releasing the Magazines Manually Service ProceduresRemoving Cartridges from Magazine Slots Access holes for the left magazine Access holes for the right magazine Left Magazines pulled out of the 2U library Http//support.dell.com Page Check, Adjust, Remove, and Replace Tools RequiredElectrostatic Discharge Relocating Your LibraryShipping lock and label storage location Replacing a Tape Drive Sled Scsi cable A77ug027 A77ug028 Replacing a Power Supply 2U LibraryReplacing a Library Controller Card Read Me before ContinuingRemoval and Replacement 10. a Library Controller Card being removed from the libraryReplacing the Library Enclosure Preparing the Defective Library for ReplacementReplacing Cartridge Magazines A77ug101 Unpacking and Preparing the Replacement Library Enclosure A77ug085 A77ug195 Swapping Library Controller Cards Important Read ME Before Continuing16. Removing a Library Controller Card from the library Installing Your Drives in the Replacement Library Enclosure 17. Library Front Panel LEDsA77ug027 19. Drive sled taping diagrams Swapping Cartridge Magazines20. Access hole for the left magazine facing rear of library A77ug024 Swapping Power Supplies Installing the Replacement Library Enclosure 23. a power supply being removed from a libraryRack Installation Desktop InstallationReturning the Defective Library Page Appendix A. Scsi Element Types and Addresses Element Type Element Address RangeLeft Magazine Library Right Magazine Rear PanelSlot Drive Lower Left Magazine Lower Right Magazine SlotFigure A-1. Configuration of a One Partition System Figure A-2. Configuration of a Two Partition System Figure A-4. Configuration of a Four Partition System Page Appendix B. TapeAlert Flags TapeAlert Flags Supported by the LibraryPage TapeAlert Flags Supported by the Drive Flag Number Description Action RequiredFlag Number Description Action Required → Service → Drive Power or Panel Control → MoveInterface Manage Library → Move MediaPage Sense Key Appendix C. Sense DataLibrary Sense Data ASC Ascq Appendix C. Sense Data C-3 ASC Ascq Appendix C. Sense Data C-5 Drive Sense Data Bit Address or Name ByteTable C-2. LTO Tape Drive Sense Data Table C-2. LTO Tape Drive Sense Data Table C-2. LTO Tape Drive Sense Data Sense Key 4 Hardware Error Sense Key 5 Illegal RequestSense Key 6 Unit Attention Sense Key 7 Data ProtectTable C-2. LTO Tape Drive Sense Data Appendix C. Sense Data C-13 Page Appendix D. Enabling LUN Support in Linux Red Hat Enterprise Linux Enabling LUN Support in NetwareAppendix D. Enabling LUN Support in Linux D-3 Page Browser connectivity to a link-local IPv6 address Windows 2003/XPBrowser connectivity to a global unicast IPv6 address Windows 2008/Vista ″http//hostnameAppendix F. Library Configuration Form Settings SAS DriveScsi Drive User AccountsTrademarks Page Beginning of Partition. See BOP GlossaryNumbers Page Differential. See High Voltage Differential HVD Page LCD. See liquid crystal display Page Picker. See Accessor Secure Sockets Layer. See SSL Segment. a part Telnet. See Telnet Service Port Page Index ASC C-1 AscqLUN Worm Page
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