Dell TL2000 manual Appendix B. TapeAlert Flags, TapeAlert Flags Supported by the Library

Page 219

Appendix B. TapeAlert Flags

This appendix is intended to provide additional information to the reader about the tape drive. All error code and diagnostic information contained in this chapter can be accessed from the Operator Control Panel of the Library. The drive portion of the Operator Control Panel Display will contain any drive error codes. Therefore there is no need to open the Library to access the buttons on the drive as described in this chapter.

TapeAlert is a standard that defines status conditions and problems experienced by devices such as tape drives, autoloaders, and libraries. The standard enables a server to read TapeAlert messages (called flags) from a tape drive via the SCSI bus. The server reads the flags from Log Sense Page 0x2E.

This library is compatible with TapeAlert technology, which provides error and diagnostic information about the drives and the library to the server. Because library and drive firmware may change periodically, the SNMP interface in the library does not require code changes if devices add additional TapeAlerts that are not supported today. However, should this occur the Management Information Block (MIB) is written to minimize impact to the SNMP monitoring station. At the time of this writing, the TapeAlert flags in this appendix correctly represent TapeAlerts that will be sent. The MIB file should not be taken to mean that all traps that are defined in the MIB will be sent by the library or that they will be sent in the future.

This appendix lists TapeAlert flags that are supported by the Ultrium 3 and

Ultrium 4 Tape Drives.

TapeAlert Flags Supported by the Library

Parameter

Flag name

Type

Description

Code

 

 

 

 

(d=decimal)

 

 

 

 

 

 

 

 

01d

Library

C

The media changer mechanism is having difficulty communicating with

 

Hardware A

 

the drive:

 

 

 

v

Turn the library OFF then ON

 

 

 

v

Restart the operation

 

 

 

If problem persists,

 

 

 

 

02d

Library

W

There is a problem with the media changer mechanism. If the problem

 

Hardware B

 

persists,

 

 

 

 

03d

Library

C

The media changer has a hardware fault:

 

Hardware C

 

v Ensure that the media changer and drives are not being used by any

 

 

 

 

host, then reset the library from the front panel.

 

 

 

v If the problem persists,

04d

Library

C

v Ensure that the media changer and drives are not being used by any

 

Hardware D

 

 

host, then reset the library from the front panel.

 

 

 

 

 

 

 

v If the problem persists, go to

B-1

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Contents User’s Guide Page User’s Guide Page Contacting Dell Minimum Firmware Levels for Common Library FeaturesFeature Minimum Firmware Levels Required Read this FirstPage Figures Vii Appendix B. TapeAlert Flags Figures 10-14 Tables Page If the symbol is It means Safety and Environmental NoticesLaser Safety and Compliance Performing the Safety Inspection ProcedureClass I Laser Product Rack Safety Page Related Publications PrefacePage Front Panel Product DescriptionNumber Description Front panel of a 4U libraryRear panel of a 2U library with a Scsi drive Rear PanelA77ug100 Internal view of the library Internal View of LibraryEncryption Bar Code ReaderProduct Description Tape Drive Model Host Interface Supported Internet ProtocolsSnmp Messaging Maximum Library Storage Capacity and Data Transfer RateUltrium Tape Drives Channel Calibration Speed MatchingPower Specifications Power ManagementLibrary Specifications Physical SpecificationsEnvironmental Specifications Operation SpecificationsHumidity Product EnvironmentSupported Device Drivers Http//support.dell.comPage User Interfaces Operator Control PanelOperator Control Panel Philosophy Power-ON Screens Power-ON DisplaySelecting Predefined Values Input ModesEntering Numerical Values Power ON/OFFWeb User Interface Toggling ValuesLogin System Status Web User Interface loginLogging out of the Web User Interface Web User Interface Help PagesPage Library Sharing Installation PlanningDetermining the Number of Logical Libraries Basic GuidelinesUsing Multiple Logical Libraries for Library Sharing Using Multiple Control PathsUsing Multiple Control Paths for Path Failover Partitioning of 4U Libraries Configuration of a 1 Partition SystemLibrary Partitioning and Element Addressing Partitioning of 2U LibrariesConfiguration of a 3 Partition System Configuration of a 2 Partition SystemScsi Element Addressing Configuration of a 4 Partition SystemDrive Scsi LVD Ultra Logical Unit Number LUN ScanningHost Interfaces Scsi InterfacePhysical Characteristics of the Scsi Interface Using Multiple Scsi BusesType of Interconnection Scsi Differential LVD SAS InterfaceFibre Channel Interface Terminating the BusUsing Zoning to Isolate Devices and Enhance Security Cables and SpeedsSharing on a Storage Area Network Page Choosing a Location Installation and ConfigurationInstalling Your Library Using the Library Configuration FormVerifying the Shipment Unpacking the LibraryInstallation and Configuration Removing and Storing the Shipping Lock Installing foot pads on the bottom of the library enclosureShipping lock and label Rackmounting the Library for Rack Installation only Rack Kit Mounting hardware Rear view of a rack showing the narrow part of the rail Front view of a rack showing the rails installed 12. Sliding the 2U library into the rack 14. Securing the 2U library to the rack Connecting the Host Interface Cable 17. Removing the protective label from the power receptacle Connecting a Power CordChoosing Your Configuration Method Configuring Your LibraryDefault Setting Using Factory Defaults as Your ConfigurationConfiguring Your Library using the Web User Interface Entering Network Settings using the Operator Control PanelPage Verifying/Updating Firmware Logging on to the Web User InterfaceClick Upgrade Firmware Choosing General Library Settings19. The 2U library Configure Library General screen Choosing the Number of Logical Libraries for Your Library 20. Example The 4U library Configure Library General screenSetting Up Encryption Entering Path Failover Feature Activation Key24. Feature Activation Key screen Setting a Drive’s Method of Encryption26. The Configure Library Drive screen Choosing Drives Interface Identification/SettingsEnter IPv4 settings if applicable Entering Library Network SettingsEnter Snmp settings Enter IPv6 settings if applicable29. The Configure Library User Access screen Entering Date and Time using the Web User Interface30. The Configure Library Date and Time screen Configuring Logs and Traces using the Web User InterfaceLogging out of the Web User Interface 32. The Configure Library Event Notification screenVerifying the Connection Setting the Operator Control Panel Access PIN usingNavigate to Configure → Set Access PIN Preparing the Host2U Library Cartridge Magazines Cartridge Magazines4U Library Cartridge Magazines 2U Library I/O Station37 U library right magazines 4U Library I/O Station39. Finger Holes on back side of 4U library I/O Station Populating the Library with Data CartridgesInserting the Cleaning Cartridge Installation and Configuration Page Operations Configure → Drive → Control Configure → Restore DefaultsConfigure Library → Restore DefaultsService → Display Contrast Key Path DiagnosticsService → Library Verify Service → Run TestsMonitor → Drive → Identity → Service → Service → Drive PowerService Library → Save Drive Identity → Data CompressionService Library → View logs Configure → Drive → Ethernet Configure Library → EthernetConfigure Library → Event Monitor → Library → Error logConfigure → Network → IP Service Library → UpgradeConfigure → Network → Configure → LibraryService Library → Reboot Configure → NetworkConfigure → Path Failover Configure Library → PathService → Telnet Service Port Active SlotsSlots Empty Control Description Keys Operator Control Panel NavigationOperator Control Panel Menu Tree Monitor Library Monitor MenuMonitor Status Identity Error Log NetworkMonitor Drive This menu item displays drive information and settingsMonitor Drive menu Example of a 4U Monitor Inventory menu Monitor InventoryControl Open I/O Station Control MenuControl Magazine Control Move CartridgesConfigure Menu Configure Logical LibrariesControl Re-Inventory 12. Configure Logical Libraries menu Mode Configure LibraryStarting Sequential Mode v Autoload Option Scsi ID Configure DriveIP Stack Choose IPv4 only, IPv6 only, or IPv4 & IPv6 Configure NetworkConfigure Restore Defaults Configure Set Access PINDrives Configure Set Date and TimeRestored Item Default Setting Comments User AccessService Menu Configure Path FailoverService Library Verify Service Service Drives Service Run Tests22. Service Service menu Service Display Contrast Service Telnet Service PortWeb User Interface Menus Monitor Library Menu Monitor Library Library IdentityMenu Item Description Monitor Library Drive Identity Menu Item Description 2U Library 4U LibraryFibre Scsi Monitor Library Library Status 27. The 4U library Monitor Library Library Status Monitor Library Drive StatusScsi 28. The 4U library Monitor Library Drive Status Term DefinitionsMonitor Library Inventory Magazine InventoryConfigure Library General Configure Library MenuConfigure Library General page elements Configure Library Path Failover Configure Library Logical LibrariesConfigure Library Encryption Setting or Changing a Drive’s Method of EncryptionClick Encryption 35. Feature Activation Key screen Configure Library Drives 37. The Configure Library Drive page for a 4U library Configure Library Network38. Configure Library Network Configure Library User Access Configure Library Date & Time Notify Warnings Configure Library Logs & TracesConfigure Library Event Notification Notify ErrorsMail Domain Configure Library Restore DefaultsManage Library Menu Manage Library Move MediaManage Library Release Magazine Service Library MenuService Library Clean Drive Manage Library Perform InventoryAdvanced Diagnostics for Service Personnel Only View LogsView Drive Logs Save Drive Dump Service Library Perform DiagnosticsService Library Perform Key Path Diagnostics Click Service, then Key Path DiagnosticsClick Start Tests 54. The 2U library Service Library Upgrade Firmware Service Library Upgrade FirmwareService Library Reboot Import and Export Media during Normal Library OperationImport Media Export Media Reserving Slots Configuring I/O Stations and Reserving SlotsDedicated Cleaning Slot Go to Configure Library-GeneralPage Type Native Data Capacity Recording Format Using Ultrium MediaData Cartridges Type ColorWorm Write Once, Read Many Cartridge CompatibilityData Security on Worm Media Worm Media ErrorsCleaning Cartridge Worm MediaCartridges Bar Code LabelWrite-Protect Switch Guidelines for Using Bar Code LabelsHandling the Cartridges Provide TrainingEnsure Proper Packaging Perform a Thorough Inspection Provide Proper Acclimation and Environmental ConditionsChecking for gaps in the seams of a cartridge Handle the Cartridge Carefully120F Page Installation Problems TroubleshootingMaintenance Problems Library → View Logs Problem SolutionFront Panel LEDs Error CodesCartridge Movement Problems Or Web User Interface Configure Library → Restore DefaultsDrive ID SCSI, SAS, or Fibre Channel Loop Release MagazinesLibrary Recovery Problem Determination Customer Replaceable Units CRU and Service SparesOther Problems A 250w power supply with LEDs A 80w power supply without LEDs Power Supply LED Meanings Isolating Drive Sled Problems Isolating Web User Interface Problems Isolating Accessor Scanner Problems Isolating Host Attachment Interface ProblemsIdentifying a Suspect Cartridge Troubleshooting Page Error Codes Example Error CodePreparing to Resolve an Error Code Error Code Description User Action BCR Error Code Description User Action Error Code Description User Action Error Code Description User Action Error Code Description User Action Error Code Description Robotics Error slider init, get range failed Error first sled init, move to sensor failedError during sled movement to rotation position Error during rotation to drive positionError during first gripper movement Error during sled movement in FLMoveSled functionError during sled positioning without sensor Error during first slider movementSled movement to sensor failed Sled movement to home sensor position failedSled movement to transport position failed Movement of I/O slot failedPage Service Procedures Removing Cartridges from Magazine SlotsReleasing the Magazines Manually Access holes for the left magazine Access holes for the right magazine Left Magazines pulled out of the 2U library Http//support.dell.com Page Relocating Your Library Check, Adjust, Remove, and ReplaceTools Required Electrostatic DischargeShipping lock and label storage location Replacing a Tape Drive Sled Scsi cable A77ug027 A77ug028 2U Library Replacing a Power SupplyRead Me before Continuing Replacing a Library Controller Card10. a Library Controller Card being removed from the library Removal and ReplacementPreparing the Defective Library for Replacement Replacing Cartridge MagazinesReplacing the Library Enclosure A77ug101 Unpacking and Preparing the Replacement Library Enclosure A77ug085 A77ug195 Important Read ME Before Continuing Swapping Library Controller Cards16. Removing a Library Controller Card from the library 17. Library Front Panel LEDs Installing Your Drives in the Replacement Library EnclosureA77ug027 Swapping Cartridge Magazines 19. Drive sled taping diagrams20. Access hole for the left magazine facing rear of library A77ug024 Swapping Power Supplies 23. a power supply being removed from a library Installing the Replacement Library EnclosureDesktop Installation Rack InstallationReturning the Defective Library Page Rear Panel Appendix A. Scsi Element Types and AddressesElement Type Element Address Range Left Magazine Library Right MagazineLower Left Magazine Lower Right Magazine Slot Slot DriveFigure A-1. Configuration of a One Partition System Figure A-2. Configuration of a Two Partition System Figure A-4. Configuration of a Four Partition System Page TapeAlert Flags Supported by the Library Appendix B. TapeAlert FlagsPage Flag Number Description Action Required TapeAlert Flags Supported by the DriveFlag Number Description Action Required Move Media → Service → Drive Power orPanel Control → Move Interface Manage Library →Page Appendix C. Sense Data Library Sense DataSense Key ASC Ascq Appendix C. Sense Data C-3 ASC Ascq Appendix C. Sense Data C-5 Bit Address or Name Byte Drive Sense DataTable C-2. LTO Tape Drive Sense Data Table C-2. LTO Tape Drive Sense Data Table C-2. LTO Tape Drive Sense Data Sense Key 5 Illegal Request Sense Key 4 Hardware ErrorSense Key 7 Data Protect Sense Key 6 Unit AttentionTable C-2. LTO Tape Drive Sense Data Appendix C. Sense Data C-13 Page Appendix D. Enabling LUN Support in Linux Enabling LUN Support in Netware Red Hat Enterprise LinuxAppendix D. Enabling LUN Support in Linux D-3 Page Windows 2003/XP Browser connectivity to a global unicast IPv6 addressBrowser connectivity to a link-local IPv6 address ″http//hostname Windows 2008/VistaAppendix F. Library Configuration Form User Accounts SettingsSAS Drive Scsi DriveTrademarks Page Glossary NumbersBeginning of Partition. See BOP Page Differential. See High Voltage Differential HVD Page LCD. See liquid crystal display Page Picker. See Accessor Secure Sockets Layer. See SSL Segment. a part Telnet. See Telnet Service Port Page ASC C-1 Ascq IndexLUN Worm Page
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