Dell TL2000 manual Swapping Library Controller Cards, Important Read ME Before Continuing

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Swapping Library Controller Cards

IMPORTANT - READ ME BEFORE CONTINUING

The Library Enclosure contains a copy of the vital product data (VPD) for your library. The VPD contains your current library configuration. A primary copy of this VPD is contained within the Library Controller Card. A backup copy of this VPD is maintained on the accessor in the enclosure (or chassis). When the Library Enclosure is replaced, the new enclosure electronics should contain zeros (0’s) in key VPD locations. Upon detection of these zeros, the library will automatically write VPD data to the replacement library enclosure from the primary copy of the VPD contained in the Library Controller Card. In rare occurrences, the replacement library enclosure may contain valid (non-zero) VPD data left over from having been installed previously in another library. If this occurs, the library firmware, which is expecting to see zeros in the VPD area, will instead detect valid VPD data, and will not know which copy of the VPD is the correct one. It will detect this VPD mismatch and display a message entitled “VPD Selection” on the Operator Control Panel. The library will need your input to determine which copy of VPD to write to the replacement library enclosure. If you are replacing both the Library enclosure and the Library Controller Card, transfer VPD after installing one part before installing the other.

If the message “VPD Selection” is displayed at the Operator Control Panel, carefully highlight the “VPD from Controller” option to copy VPD from the controller to the replacement library enclosure before selecting OK. Then continue with the procedure.

1.Swap the Library Controller Card in the defective library with the Library Controller Card in the replacement library enclosure.

a.Remove the Library Controller Card (see Figure 10-16 on page 10-16)in the defective library and in the replacement library enclosure. To remove a Library Controller Card:

1)Loosen the two blue captive thumbscrews on the Library Controller Card.

2)Grasp the thumbscrews and pull the card out of the library.

b.Install the Library Controller Card from the defective library in the replacement library enclosure. Install the Library Controller Card from the replacement library enclosure in the defective library to return to Dell. To install a Library Controller Card:

1)Grasp the two blue captive thumbscrews and push the Library Controller Card into the library.

2)Tighten the thumbscrews.

Note: You will hear a snap when the Library Controller Card is fully engaged and installed properly.

Chapter 10. Check, Adjust, Remove, and Replace 10-15

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Contents User’s Guide Page User’s Guide Page Feature Minimum Firmware Levels Required Minimum Firmware Levels for Common Library FeaturesRead this First Contacting DellPage Figures Vii Appendix B. TapeAlert Flags Figures 10-14 Tables Page If the symbol is It means Safety and Environmental NoticesLaser Safety and Compliance Performing the Safety Inspection ProcedureClass I Laser Product Rack Safety Page Related Publications PrefacePage Front Panel Product DescriptionNumber Description Front panel of a 4U libraryRear panel of a 2U library with a Scsi drive Rear PanelA77ug100 Internal view of the library Internal View of LibraryEncryption Bar Code ReaderProduct Description Snmp Messaging Supported Internet ProtocolsMaximum Library Storage Capacity and Data Transfer Rate Tape Drive Model Host InterfaceUltrium Tape Drives Channel Calibration Speed MatchingLibrary Specifications Power ManagementPhysical Specifications Power SpecificationsEnvironmental Specifications Operation SpecificationsSupported Device Drivers Product EnvironmentHttp//support.dell.com HumidityPage User Interfaces Operator Control PanelOperator Control Panel Philosophy Power-ON Screens Power-ON DisplaySelecting Predefined Values Input ModesWeb User Interface Power ON/OFFToggling Values Entering Numerical ValuesLogin System Status Web User Interface loginLogging out of the Web User Interface Web User Interface Help PagesPage Determining the Number of Logical Libraries Installation PlanningBasic Guidelines Library SharingUsing Multiple Logical Libraries for Library Sharing Using Multiple Control PathsUsing Multiple Control Paths for Path Failover Library Partitioning and Element Addressing Configuration of a 1 Partition SystemPartitioning of 2U Libraries Partitioning of 4U LibrariesConfiguration of a 3 Partition System Configuration of a 2 Partition SystemScsi Element Addressing Configuration of a 4 Partition SystemHost Interfaces Logical Unit Number LUN ScanningScsi Interface Drive Scsi LVD UltraPhysical Characteristics of the Scsi Interface Using Multiple Scsi BusesType of Interconnection Fibre Channel Interface SAS InterfaceTerminating the Bus Scsi Differential LVDUsing Zoning to Isolate Devices and Enhance Security Cables and SpeedsSharing on a Storage Area Network Page Installing Your Library Installation and ConfigurationUsing the Library Configuration Form Choosing a LocationVerifying the Shipment Unpacking the LibraryInstallation and Configuration Removing and Storing the Shipping Lock Installing foot pads on the bottom of the library enclosureShipping lock and label Rackmounting the Library for Rack Installation only Rack Kit Mounting hardware Rear view of a rack showing the narrow part of the rail Front view of a rack showing the rails installed 12. Sliding the 2U library into the rack 14. Securing the 2U library to the rack Connecting the Host Interface Cable 17. Removing the protective label from the power receptacle Connecting a Power CordChoosing Your Configuration Method Configuring Your LibraryConfiguring Your Library using the Web User Interface Using Factory Defaults as Your ConfigurationEntering Network Settings using the Operator Control Panel Default SettingPage Verifying/Updating Firmware Logging on to the Web User InterfaceClick Upgrade Firmware Choosing General Library Settings19. The 2U library Configure Library General screen Choosing the Number of Logical Libraries for Your Library 20. Example The 4U library Configure Library General screenSetting Up Encryption Entering Path Failover Feature Activation Key24. Feature Activation Key screen Setting a Drive’s Method of Encryption26. The Configure Library Drive screen Choosing Drives Interface Identification/SettingsEnter IPv4 settings if applicable Entering Library Network SettingsEnter Snmp settings Enter IPv6 settings if applicable29. The Configure Library User Access screen Entering Date and Time using the Web User Interface30. The Configure Library Date and Time screen Configuring Logs and Traces using the Web User InterfaceLogging out of the Web User Interface 32. The Configure Library Event Notification screenNavigate to Configure → Set Access PIN Setting the Operator Control Panel Access PIN usingPreparing the Host Verifying the Connection2U Library Cartridge Magazines Cartridge Magazines4U Library Cartridge Magazines 2U Library I/O Station37 U library right magazines 4U Library I/O Station39. Finger Holes on back side of 4U library I/O Station Populating the Library with Data CartridgesInserting the Cleaning Cartridge Installation and Configuration Page Operations Configure Library → Restore Configure → Restore DefaultsDefaults Configure → Drive → ControlService → Library Verify Key Path DiagnosticsService → Run Tests Service → Display ContrastService Library → Save Drive Service → Service → Drive PowerIdentity → Data Compression Monitor → Drive → Identity →Configure Library → Event Configure → Drive → Ethernet Configure Library → EthernetMonitor → Library → Error log Service Library → View logsConfigure → Network → Service Library → UpgradeConfigure → Library Configure → Network → IPConfigure → Path Failover Configure → NetworkConfigure Library → Path Service Library → RebootService → Telnet Service Port Active SlotsSlots Empty Control Description Keys Operator Control Panel NavigationOperator Control Panel Menu Tree Monitor Library Monitor MenuMonitor Status Identity Error Log NetworkMonitor Drive This menu item displays drive information and settingsMonitor Drive menu Example of a 4U Monitor Inventory menu Monitor InventoryControl Open I/O Station Control MenuControl Magazine Control Move CartridgesConfigure Menu Configure Logical LibrariesControl Re-Inventory 12. Configure Logical Libraries menu Mode Configure LibraryStarting Sequential Mode v Autoload Option Scsi ID Configure DriveIP Stack Choose IPv4 only, IPv6 only, or IPv4 & IPv6 Configure NetworkConfigure Restore Defaults Configure Set Access PINRestored Item Default Setting Comments Configure Set Date and TimeUser Access DrivesService Menu Configure Path FailoverService Library Verify Service Service Drives Service Run Tests22. Service Service menu Service Display Contrast Service Telnet Service PortWeb User Interface Menus Monitor Library Menu Monitor Library Library IdentityMenu Item Description Monitor Library Drive Identity Menu Item Description 2U Library 4U LibraryFibre Scsi Monitor Library Library Status 27. The 4U library Monitor Library Library Status Monitor Library Drive StatusScsi 28. The 4U library Monitor Library Drive Status Term DefinitionsMonitor Library Inventory Magazine InventoryConfigure Library General Configure Library MenuConfigure Library General page elements Configure Library Path Failover Configure Library Logical LibrariesConfigure Library Encryption Setting or Changing a Drive’s Method of EncryptionClick Encryption 35. Feature Activation Key screen Configure Library Drives 37. The Configure Library Drive page for a 4U library Configure Library Network38. Configure Library Network Configure Library User Access Configure Library Date & Time Configure Library Event Notification Configure Library Logs & TracesNotify Errors Notify WarningsManage Library Menu Configure Library Restore DefaultsManage Library Move Media Mail DomainService Library Clean Drive Service Library MenuManage Library Perform Inventory Manage Library Release MagazineAdvanced Diagnostics for Service Personnel Only View LogsView Drive Logs Save Drive Dump Service Library Perform DiagnosticsService Library Perform Key Path Diagnostics Click Service, then Key Path DiagnosticsClick Start Tests 54. The 2U library Service Library Upgrade Firmware Service Library Upgrade FirmwareService Library Reboot Import and Export Media during Normal Library OperationImport Media Export Media Dedicated Cleaning Slot Configuring I/O Stations and Reserving SlotsGo to Configure Library-General Reserving SlotsPage Data Cartridges Using Ultrium MediaType Color Type Native Data Capacity Recording FormatWorm Write Once, Read Many Cartridge CompatibilityCleaning Cartridge Worm Media ErrorsWorm Media Data Security on Worm MediaCartridges Bar Code LabelWrite-Protect Switch Guidelines for Using Bar Code LabelsHandling the Cartridges Provide TrainingEnsure Proper Packaging Perform a Thorough Inspection Provide Proper Acclimation and Environmental ConditionsChecking for gaps in the seams of a cartridge Handle the Cartridge Carefully120F Page Installation Problems TroubleshootingMaintenance Problems Library → View Logs Problem SolutionFront Panel LEDs Error CodesCartridge Movement Problems Or Web User Interface Configure Library → Restore DefaultsDrive ID SCSI, SAS, or Fibre Channel Loop Release MagazinesLibrary Recovery Problem Determination Customer Replaceable Units CRU and Service SparesOther Problems A 250w power supply with LEDs A 80w power supply without LEDs Power Supply LED Meanings Isolating Drive Sled Problems Isolating Web User Interface Problems Isolating Accessor Scanner Problems Isolating Host Attachment Interface ProblemsIdentifying a Suspect Cartridge Troubleshooting Page Error Codes Example Error CodePreparing to Resolve an Error Code Error Code Description User Action BCR Error Code Description User Action Error Code Description User Action Error Code Description User Action Error Code Description User Action Error Code Description Robotics Error during sled movement to rotation position Error first sled init, move to sensor failedError during rotation to drive position Error slider init, get range failedError during sled positioning without sensor Error during sled movement in FLMoveSled functionError during first slider movement Error during first gripper movementSled movement to transport position failed Sled movement to home sensor position failedMovement of I/O slot failed Sled movement to sensor failedPage Service Procedures Removing Cartridges from Magazine SlotsReleasing the Magazines Manually Access holes for the left magazine Access holes for the right magazine Left Magazines pulled out of the 2U library Http//support.dell.com Page Tools Required Check, Adjust, Remove, and ReplaceElectrostatic Discharge Relocating Your LibraryShipping lock and label storage location Replacing a Tape Drive Sled Scsi cable A77ug027 A77ug028 2U Library Replacing a Power SupplyRead Me before Continuing Replacing a Library Controller Card10. a Library Controller Card being removed from the library Removal and ReplacementPreparing the Defective Library for Replacement Replacing Cartridge MagazinesReplacing the Library Enclosure A77ug101 Unpacking and Preparing the Replacement Library Enclosure A77ug085 A77ug195 Important Read ME Before Continuing Swapping Library Controller Cards16. Removing a Library Controller Card from the library 17. Library Front Panel LEDs Installing Your Drives in the Replacement Library EnclosureA77ug027 Swapping Cartridge Magazines 19. Drive sled taping diagrams20. Access hole for the left magazine facing rear of library A77ug024 Swapping Power Supplies 23. a power supply being removed from a library Installing the Replacement Library EnclosureDesktop Installation Rack InstallationReturning the Defective Library Page Element Type Element Address Range Appendix A. Scsi Element Types and AddressesLeft Magazine Library Right Magazine Rear PanelLower Left Magazine Lower Right Magazine Slot Slot DriveFigure A-1. Configuration of a One Partition System Figure A-2. Configuration of a Two Partition System Figure A-4. Configuration of a Four Partition System Page TapeAlert Flags Supported by the Library Appendix B. TapeAlert FlagsPage Flag Number Description Action Required TapeAlert Flags Supported by the DriveFlag Number Description Action Required Panel Control → Move → Service → Drive Power orInterface Manage Library → Move MediaPage Appendix C. Sense Data Library Sense DataSense Key ASC Ascq Appendix C. Sense Data C-3 ASC Ascq Appendix C. Sense Data C-5 Bit Address or Name Byte Drive Sense DataTable C-2. LTO Tape Drive Sense Data Table C-2. LTO Tape Drive Sense Data Table C-2. LTO Tape Drive Sense Data Sense Key 5 Illegal Request Sense Key 4 Hardware ErrorSense Key 7 Data Protect Sense Key 6 Unit AttentionTable C-2. LTO Tape Drive Sense Data Appendix C. Sense Data C-13 Page Appendix D. Enabling LUN Support in Linux Enabling LUN Support in Netware Red Hat Enterprise LinuxAppendix D. Enabling LUN Support in Linux D-3 Page Windows 2003/XP Browser connectivity to a global unicast IPv6 addressBrowser connectivity to a link-local IPv6 address ″http//hostname Windows 2008/VistaAppendix F. Library Configuration Form SAS Drive SettingsScsi Drive User AccountsTrademarks Page Glossary NumbersBeginning of Partition. See BOP Page Differential. See High Voltage Differential HVD Page LCD. See liquid crystal display Page Picker. See Accessor Secure Sockets Layer. See SSL Segment. a part Telnet. See Telnet Service Port Page ASC C-1 Ascq IndexLUN Worm Page
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