Nortel Networks VT100 manual IVR 2.0/I call flow interface, Appendix a Host error messages

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Chapter 4: IVR 2.0/I call flow interface 4-1

Using the COMI, COMO, and COMA cells to access the host computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Setting the COMI cell parameters . . . . . . . . . . . . . . . . . . . . . . . 4-2 An application using the COMI, COMO, and COMA cells . . . . 4-11

Appendix A: Host error messages		A-1
Terminal Resource Server (TRS) Messages		. A-1
Glossary	Glossary-1
List of figures
Figure 1-1	Terminals connected to a host computer	1-2
Figure 1-2	VT100 application screen sample	1-3
Figure 1-3	Meridian IVR 2.0/I VT100 Gateway configuration ...	1-4
Figure 1-4	TRS communication process	1-5
Figure 2-1	Voice response system vs. terminal operator	2-3
Figure 2-2	Action and screen templates	2-4
Figure 2-3	Action template syntax	2-6
Figure 2-4	Action template for accounting application	2-7
Figure 2-5	Reset-action template sequence sample	2-9
Figure 2-6	Reset-action template sample	2-10
Figure 2-7	Logout action flow	2-11
Figure 2-8	Logout-action template sample	2-12
Figure 2-9	Screen showing fields and the system prompt	2-14
Figure 2-10	Application screen for accounting application	2-15
Figure 2-11	Screen template syntax	2-16
Figure 2-12	Screen template for accounting application	2-17
Figure 2-13	The field-descriptor syntax	2-20
Figure 2-14	Key-descriptor line syntax	2-23
Figure 2-15	Sleep-descriptor syntax	2-25
Figure 3-1	screen.conf file syntax	3-3
Figure 3-2	screen.conf file	3-4
Figure 3-3	trs.conf file syntax	3-5
Figure 3-4	Initial-action template	3-6
Figure 3-5	trs.conf file for accounting application	3-8
Figure 3-6	vt100.ctl file syntax	3-9
Figure 3-7	vt100.ctl file for accounting application	3-9
Figure 3-8	com.conf file	3-11
Figure 3-9	Initial-action template for accounting application ..	3-14

555-9001-316 Standard 1.0 February 1996