Nortel Networks VT100 Screen-template, Manual mode optional field, Logout-action template sample

2-12Template files

Figure 2-8

Logout-action template sample

#This logout-action template returns the application to the login #screen from the customer information screen

logout_cust accounting – – clrcust

#exits the customer information screen clrmenu

#exits the acct application, shows the system prompt

screen-template

The screen-template(the file name of the template without the .scn extension) identifies the screen template used during the VT100 transaction. Enter the screen templates in the exact order they appear during the transaction. Each screen template must be listed on a separate line. The syntax for screen templates is described later in this chapter.

<manual mode> (optional field)

The <manual-mode>entry allows you to attach a session resource to a particular channel. You can then use the same session for consecutive Meridian IVR 2.0/I transactions. This type of session is not released when the transaction is finished. To exit manual mode you must execute a COMA cell in the Meridian IVR 2.0/I application or process another action template that does not contain the manual mode option. Chapter 4 describes how to use the COMA cell.

To specify manual mode, enter manual after the logout-action template name. If you omit manual, automatic mode is used for the template. In automatic mode, the session assigned to the action template is free for use when the transaction is completed.

555-9001-316 Standard 1.0 February 1996