Nortel Networks VT100 manual Comi cell timeout, Comi cell buffer count, Comi cell input buffers

IVR 2.0/I call flow interface 4-5

COMI cell timeout

Select the number of seconds you want the TRS process to wait for the transaction to complete by moving the slider under “Timeout”. There is an available range from 1 to 75 seconds. This indicates the maximum time for the COMI cell to start the transaction and send the necessary input buffers, and for the COMO cell to receive the output buffers. The TRS process rejects the transaction and sends back a timeout if the action is not performed within the time allotted.

Note: The application will take the timeout branch of the COMI cell if a timeout occurs.

Note: There is an inherent 5 second transaction time for each sleep-descriptorinput. The total value of the sleep-descriptorand the inherent time must not exceed the time out value. For example, with 10 buffers, the inherent wait time is a minimum of 50 seconds. Therefore, the time out value should be greater than 50 seconds.

COMI cell buffer count

You do not need to enter a value in this field as IVR 2.0/I automatically calculates the number of buffers when you click the “Apply” button.

COMI cell input buffers

Enter the names of the input buffers containing the information to pass to the TRS process. The input buffer shown in Figure 4-3 is ACCOUNTNUMBER, without any quotes. In this example, you must program your application to place the customer’s account number in the ACCOUNTNUMBER buffer before the COMI cell is executed.

In this example, ACCOUNTNUMBER is a user-defined buffer; you can use any name for your applications, or you can use system buffers.

Note: You must enter the input buffers in the same order the host computer uses them.

If you need to use more than 10 input buffers in your application, make sure you select “Yes” for “More Input?”, then string COMI cells together until you have enough input buffers. Connect each additional COMI cell to the previous one’s “SUCCESS” branch.

Meridian IVR VT100 Gateway Development Guide Product release 2.0/I