4-4IVR 2.0/I call flow interface

The following sections describe what you should enter in each area of the parameter window.

COMI cell name

In order to make the cell easy to identify, includes the name of the action template the cell calls out. The cell name shown in Figure 4-3 is “start getbalance transaction.”

Call Audit Enabled

Determines if this cell logs the following information to the call audit statistics file (audit_stat.d):

Application Name

Cell Name

Cell Number

Date and Time of Cell Execution

Contents of the Cell Comment field

Contents of the Call Audit Information buffer The default setting is No.

Call Audit Information

When you enable Call Auditing, the Call Auditing process logs the contents of this buffer to the audit_stat.d file. The default setting is DIGITS.

COMI action template

Enter the name of the action template, in quotes, and leave off the .act suffix. Figure 4-3 shows “getbalance” as the entered name.

COMI cell more input

If you need to send more than 10 input buffers to the host computer, click the button in front of “Yes”; if you are sending 10 or less input buffers, click the button in front of “No.” If you specify “Yes,” place additional COMI cells on the drawing board until you have enough input buffers. Connect the Success branch of the first COMI cell to the Input branch of the following COMI cell. Connect the rest of the COMI cells in this fashion. The final COMI cell should have the “No” button selected for the “More Input?” parameter.

555-9001-316 Standard 1.0 February 1996

Page 63
Image 63
Nortel Networks VT100 manual Comi cell name, Call Audit Enabled, Call Audit Information, Comi action template