Nortel Networks VT100 manual Action-name, App-name, Reset-action

2-8Template files

Comments start with the “#” symbol and can be embedded anywhere in the action template. If a comment begins a line, no non-comment fields may follow the comment in that line. However, a comment may appear after a non-comment field, such as after the screen template name as shown in Figure 2-4. It is good practice to heavily comment files so that changes can be made easily in the future.

action-name

The action-nameis the file name of the action template file without the .act extension. The action-nameis required to begin the transaction. For example, if the action template’s file name is getbalance.act, you would enter getbalance for the action-name.

app-name

When you set up your application processor with the VT100 Gateway, you must create a trs.conf file that assigns TRS session numbers to the application on the host computer (the trs.conf file is described in Chapter 3). Choose a name for the host computer application name; it does not need to match any actual application name on the host computer.

As an example, this guide uses the app-name“accounting” to represent the host computer “acct” application.

The app-nameyou specify in the action template must exist in the trs.conf file (discussed in Chapter 3). Meridian IVR 2.0/I passes the app-name to the TRS function, which uses the name to start the appropriate session with the host computer.

reset-action

The reset-actionspecifies an action template to be processed when the transaction completes or if the transaction fails. Typically, the reset-action template is used to bring the host computer application back to its main screen so it is ready to process the same type of transaction. Figure 2-5 shows the sequence a sample reset-action template follows.

555-9001-316 Standard 1.0 February 1996