Asante Technologies 3500 manual Appendix a Troubleshooting

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Appendix A Troubleshooting

In the unlikely event your network does not operate properly, follow the troubleshooting tips below:

1.CHECK YOUR POWER CONNECTION. Is the Power LED on? If not, plug the power cord into another known working AC out- let.

2.CHECK YOUR NETWORK CABLES. Are the LINK LEDs on? If not, check the cable connections. Are the connectors seated correctly in each port? Make sure that the correct type of cable is connected to each port.

3.CHECK YOUR GBIC CONNECTOR. Are the cables inserted correctly? The receiving and transmitting plugs must be in- serted into their respective receptacles correctly in order to es- tablish a link.

4.CHECK YOUR HARDWARE MODULES. Make sure that they are properly installed, and sit flush against the switch.

See the Troubleshooting section of the User’s Manual for more de- tailed information.

Asanté IntraCore 3500 Series

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Contents Getting Started Guide IntraCore 3500 SeriesQuick Start Guide Table of Contents Getting Started Guide IC 3548-2GT IntroductionLEDs Package ContentsLED 2 IC3548-2GT IC3548 Model--Ports Port # Front and Back Panel Descriptions Console Interface Management and ConfigurationSnmp Management Web-Based InterfaceSafety Overview Installation and SetupPower Requirements Recommended Installation ToolsEnvironmental Requirements Chassis Installation/Placement Installation OverviewInstallation in an Equipment Rack Cooling and AirflowEquipment Rack Guidelines Free-Standing/Desktop PlacementInstalling a Gbic Installing Gbic InterfacesRemoving a Gbic Gbic Care and Handling Installing Optional Hardware ModulesConnecting to the Network Connecting Power11.1 10/100BaseTX Ports Cabling Procedures Pin Number Pair Number & Wire Colors Gigabit Ethernet Ports Cabling Procedures Using the Stacking Feature IC3524 onlyGetting Started Guide Command Getting Started Guide Appendix a Troubleshooting Getting Started Guide FCC Compliance Statement Safety Advisory Appendix B Safety and Regulatory Com- plianceGetting Started Guide Features Appendix C Features and SpecificationsSpecifications Getting Started Guide Appendix D Serial Port Pin Outs Pin Number Signal NameGetting Started Guide Appendix E Warranty and Support Getting Started Guide Asanté IntraCore 3500 Series USA