Motorola 3.1 Restoring Factory Settings - User Supplied Mode Limitations, Mesh Enabled Access

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Mesh Enabled Access

Vehicle Mounted Modem Users Guide

4.5Restoring Factory Settings – User Supplied Mode Limitations

NOTE: In Release 3 and 3.1, there is a known issue that arises if the selected device addressing mode is User-Suppliedwhen the user restores the factory default settings for the VMM.

4.5.1 Recovering from VMM Reset-to-Default in User-Supplied Mode

After restoring factory defaults, the VMM’s addressing scheme is automatically set to Network DHCP. This causes the network connection between the attached Ethernet devices and the core network to become disabled.

There are three available options to recover from this situation and restore the connection to the core network.

4.5.1.1Resetting Device Addressing Mode Using Device Manager

Device Manager will be able to manage some but not all of the device parameters at this time. The network operator may change the selected device addressing mode via Device Manager to either User-Supplied or Statically-Provisioned.

4.5.1.2Resetting Device Addressing Mode via Configuration Web Page

Because the factory default settings were restored, the VMM will offer one IP address via DHCP. This address will be in the form 10.xx.yy.10, where xx and yy are based on the transceiver MAC address as described in section 3.2 of this manual. The VMM will be accessible via the 10.xx.yy.9 address. Once an Ethernet device has been attached to the VMM, the configuration web page may be accessed at the 10.xx.yy.9 address and the device addressing mode may be changed to either Remote-DHCPor Statically-Provisioned.

Be aware that the access password for the web page will have also been reset.

4.5.1.3Resetting User-Supplied Parameters via Configuration Web Page

If the allowed device addressing modes were restricted to User-Supplied, the user may still connect to the VMM (as described above) and access the configuration web page. The User- Supplied parameters may then be set to usable values.

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Contents Documentation Revision MEA 3.1 Vehicle Mounted Modem Users GuidePage Disclaimer Mesh Enabled AccessVMM Users Guide CopyrightsPage Mesh Enabled AccessVMM Users Guide Table of ContentsDEVICE INSTALLATION DEVICE CONFIGURATIONChanging the Web Interface Password DEVICE MAINTENANCECUSTOMER SERVICE INFORMATION Setting User Supplied IP AddressesReturn Material Request WARRANTY INFORMATIONRegulatory and RF Safety Exposure REGULATORY INFORMATIONConfiguration Change Dialog MEA Device Administration Home Page Super User LoginMEA Device Administration Home Page Normal User Login VMM Configuration Page Normal User Account1 Product Introduction 1.1 Product Contents2 Device Installation 2.1 Software Requirements2.2 Equipment Requirements MAC Address 00-05-12-0A-xx-yy 2.3 MAC Address Label Location2.3.1 MAC Address Table MAC Address Table2.4 VMM6300 Assembly Information 2.5 Installing the VMM6300 DeviceFigure 2-1. VMM External Connection Point Figure 2-2. VMM6300 Trunk Mounting 2.6 Testing the Device Installation2.5.1 Deployment Considerations 2.5.1.1 Deployment Tips5. Right-click on the device MAC address and select the Ping option 3.1 IP Addressing Considerations 3 Device Configuration3.2 Accessing the MEA Device Administration Web Pages 3.2.1 Administrator and Access Account Information3.2.1.1 Password Information Administrator PasswordAccess User Password Figure 3-2. MEA Device Administration Redirecting Web Page 3.2.2 Viewing MEA Device Administration Redirect PageFigure 3-3. MEA Device Administration Home Page Super User Login 3.2.3 Viewing MEA Device Administration Home Page as an AdministratorFigure 3-4. MEA Device Administration Home Page Normal User Login 3.2.4 Viewing MEA Device Administration Home Page as a Normal User3.2.5.1 Viewing the VMM Configuration Tab as an Administrator 3.2.5 VMM Device Administration Configuration TabWired Interface 3.2.5.2 Viewing the VMM Configuration Tab as a Normal UserMesh Enabled AccessVehicle Mounted Modem Users Guide Field Default ValueFigure 3-6. VMM Configuration Page Normal User Account 3.2.6 VMM Device Administration Geo Position Tab3.3 Device Addressing Schemes 3.3.1 Network DHCP Scheme 3.3.2 Statically Provisioned Scheme3.3.3 User Supplied Scheme Figure 3-8. Configuration Change Dialog 3.4 Setting User Supplied IP AddressesFigure 3-9. System Update Save Completed Web Page Figure 3-10. External Device Provisioning Table 3.5 External Device Provisioning3.5.1 Connecting to the Ethernet Port 3.6 Working with MeshTrayselect Programs Æ mea Æ MeshTray.exe Figure 3-11. MeshTray Status Tab VMM 3.6.1 MeshTray Status Information3.6.3 MeshTray Authentication Activity 3.6.2 MeshTray Security TabFigure 3-12. MeshTray Security Tab VMM Figure 3-13. MeshTray Authentication Activity tab VMM 4 Device Maintenance 4.1 Changing the Web Interface PasswordFigure 4-1. Enter New Password Web Page Figure 4-3. Password Changed Confirmation Web Page Figure 4-2. Confirm Changes Window for Enter New Password4.2 Upgrading the Device Firmware Figure 4-4. Update Device Firmware Web PageFigure 4-5. Confirm Upload Window for Firmware Update Figure 4-6. Firmware Upload Progress Web PageOnce the filename has been confirmed, the web browser will transmit the file to the device, and the device will present an upgrade progress screen. This page will indicate the current stage in the upgrade process Figure 4-7. Security Provisioning Web Page 4.3 Security Provisioning Web Page4.3.1 Provision Username Section 4.3.2 Provision Groupname SectionFigure 4-8. Device Reset Prompt Web Page 4.4 Resetting the VMM via the Device Administration Web PageFigure 4-9. Device Reset in Progress Page 4.5.1.2 Resetting Device Addressing Mode via Configuration Web Page 4.5 Restoring Factory Settings - User Supplied Mode Limitations4.5.1 Recovering from VMM Reset-to-Default in User-Supplied Mode 4.5.1.1 Resetting Device Addressing Mode Using Device ManagerFigure 4-10. Restore Factory Settings Web Page 4.6 Restoring Factory Settings - Normal OperationsClick on the Finished button to complete the reset procedure Figure 4-11. Confirm Changes Window for Restore Factory SettingsFigure 4-12. Factory Settings Restored Web Page The Factory Settings Restored page will be displayedAsia and Pacific Region 5 Customer Service InformationEurope Email essc@motorola.com5.1.1 System Information 5.2.1 Radio Products and Services Division5.1 Obtaining Support 5.2 Return Material Request5.2.1.1 Radio Products and Services Division Telephone Numbers 5.2.2 Returning System Components to Motorola5.2.3 Returning FREs 6 Warranty Information F Product which has had the serial number removed or made illegible G Batteries they carry their own separate limited warrantyP Loading of software upgrades or fixes into the devices B Defects or damage from misuse, accident, water, or neglectequipment or software not furnished by Motorola which is attached to or used in connection with the Product. The foregoing states the entire liability of Motorola with respect to infringement of patents by the Product or any its parts thereof 7.2 FCC RF Energy Exposure Statement 7.3 Regulatory and RF Safety Exposure7 Regulatory Information 7.1 FCC InformationMinistry of Health Canada Safety Code 6. Limits of Human Exposure to RF Exposure Compliance and Guidelines Operating Instructions