Motorola 3.1 manual Warranty Information, Mesh Enabled Access, Vehicle Mounted Modem Users Guide

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6 Warranty Information

Mesh Enabled Access

Vehicle Mounted Modem Users Guide

6 Warranty Information

This warranty applies within the fifty (50) United States, the District of Columbia and Canada.

LIMITED WARRANTY

MOTOROLA COMMUNICATION PRODUCTS

If the affected product is being purchased pursuant to a written Communications System Agreement signed by Motorola, the warranty contained in that written agreement will apply. Otherwise, the following warranty applies.

I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:

Motorola Inc. or, if applicable, Motorola Canada Limited ("Motorola") warrants the Motorola manufactured Broadband Data communications product, against material defects in material and workmanship under normal use and service for a period of One (1) Year from the date of shipment.

Motorola, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it with the same or equivalent Product (using new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided purchaser notifies Motorola according to the terms of this warranty. Repaired or replaced Product is warranted for the balance of the original applicable warranty period. All replaced parts of the Product shall become the property of Motorola.

This express limited warranty is extended by Motorola to the original end user purchaser purchasing the Product for purposes of leasing or for commercial, industrial, or governmental use only, and is not assignable or transferable to any other party. This is the complete warranty for the Product manufactured by Motorola. Motorola assumes no obligations or liability for additions or modifications to this warranty unless made in writing and signed by an officer of Motorola. Unless made in a separate written agreement between Motorola and the original end user purchaser, Motorola does not warrant the installation, maintenance or service of the Product.

Motorola cannot be responsible in any way for any ancillary equipment not furnished by Motorola which is attached to or used in connection with the Product, or for operation of the Product with any ancillary equipment, and all such equipment is expressly excluded from this warranty. Because each system which may use the Product is unique, Motorola disclaims liability for range, coverage, or operation of the system as a whole under this warranty.

II. GENERAL PROVISIONS:

This warranty sets forth the full extent of Motorola's responsibilities regarding the Product. Repair, replacement or refund of the purchase price, at Motorola's option, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. MOTOROLA DISCLAIMS ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MOTOROLA BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW.

III. HOW TO GET WARRANTY SERVICE:

Purchaser must notify Motorola's representative or call Motorola's Customer Response Center at 1-800-247-2346 within the applicable warranty period for information regarding warranty service.

IV. WHAT THIS WARRANTY DOES NOT COVER:

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Contents Documentation Revision MEA 3.1 Vehicle Mounted Modem Users GuidePage VMM Users Guide Mesh Enabled AccessCopyrights DisclaimerPage DEVICE INSTALLATION Table of ContentsDEVICE CONFIGURATION Mesh Enabled AccessVMM Users GuideCUSTOMER SERVICE INFORMATION DEVICE MAINTENANCESetting User Supplied IP Addresses Changing the Web Interface PasswordRegulatory and RF Safety Exposure WARRANTY INFORMATIONREGULATORY INFORMATION Return Material RequestMEA Device Administration Home Page Normal User Login MEA Device Administration Home Page Super User LoginVMM Configuration Page Normal User Account Configuration Change Dialog1 Product Introduction 1.1 Product Contents2 Device Installation 2.1 Software Requirements2.2 Equipment Requirements 2.3.1 MAC Address Table 2.3 MAC Address Label LocationMAC Address Table MAC Address 00-05-12-0A-xx-yy2.4 VMM6300 Assembly Information 2.5 Installing the VMM6300 DeviceFigure 2-1. VMM External Connection Point 2.5.1 Deployment Considerations 2.6 Testing the Device Installation2.5.1.1 Deployment Tips Figure 2-2. VMM6300 Trunk Mounting5. Right-click on the device MAC address and select the Ping option 3.2 Accessing the MEA Device Administration Web Pages 3 Device Configuration3.2.1 Administrator and Access Account Information 3.1 IP Addressing Considerations3.2.1.1 Password Information Administrator PasswordAccess User Password Figure 3-2. MEA Device Administration Redirecting Web Page 3.2.2 Viewing MEA Device Administration Redirect PageFigure 3-3. MEA Device Administration Home Page Super User Login 3.2.3 Viewing MEA Device Administration Home Page as an AdministratorFigure 3-4. MEA Device Administration Home Page Normal User Login 3.2.4 Viewing MEA Device Administration Home Page as a Normal User3.2.5.1 Viewing the VMM Configuration Tab as an Administrator 3.2.5 VMM Device Administration Configuration TabMesh Enabled AccessVehicle Mounted Modem Users Guide 3.2.5.2 Viewing the VMM Configuration Tab as a Normal UserField Default Value Wired InterfaceFigure 3-6. VMM Configuration Page Normal User Account 3.2.6 VMM Device Administration Geo Position Tab3.3 Device Addressing Schemes 3.3.1 Network DHCP Scheme 3.3.2 Statically Provisioned Scheme3.3.3 User Supplied Scheme Figure 3-8. Configuration Change Dialog 3.4 Setting User Supplied IP AddressesFigure 3-9. System Update Save Completed Web Page Figure 3-10. External Device Provisioning Table 3.5 External Device Provisioning3.5.1 Connecting to the Ethernet Port 3.6 Working with MeshTrayselect Programs Æ mea Æ MeshTray.exe Figure 3-11. MeshTray Status Tab VMM 3.6.1 MeshTray Status Information3.6.3 MeshTray Authentication Activity 3.6.2 MeshTray Security TabFigure 3-12. MeshTray Security Tab VMM Figure 3-13. MeshTray Authentication Activity tab VMM 4 Device Maintenance 4.1 Changing the Web Interface PasswordFigure 4-1. Enter New Password Web Page Figure 4-3. Password Changed Confirmation Web Page Figure 4-2. Confirm Changes Window for Enter New Password4.2 Upgrading the Device Firmware Figure 4-4. Update Device Firmware Web PageFigure 4-5. Confirm Upload Window for Firmware Update Figure 4-6. Firmware Upload Progress Web PageOnce the filename has been confirmed, the web browser will transmit the file to the device, and the device will present an upgrade progress screen. This page will indicate the current stage in the upgrade process 4.3.1 Provision Username Section 4.3 Security Provisioning Web Page4.3.2 Provision Groupname Section Figure 4-7. Security Provisioning Web PageFigure 4-8. Device Reset Prompt Web Page 4.4 Resetting the VMM via the Device Administration Web PageFigure 4-9. Device Reset in Progress Page 4.5.1 Recovering from VMM Reset-to-Default in User-Supplied Mode 4.5 Restoring Factory Settings - User Supplied Mode Limitations4.5.1.1 Resetting Device Addressing Mode Using Device Manager 4.5.1.2 Resetting Device Addressing Mode via Configuration Web PageFigure 4-10. Restore Factory Settings Web Page 4.6 Restoring Factory Settings - Normal OperationsFigure 4-12. Factory Settings Restored Web Page Figure 4-11. Confirm Changes Window for Restore Factory SettingsThe Factory Settings Restored page will be displayed Click on the Finished button to complete the reset procedureEurope 5 Customer Service InformationEmail essc@motorola.com Asia and Pacific Region5.1 Obtaining Support 5.2.1 Radio Products and Services Division5.2 Return Material Request 5.1.1 System Information5.2.1.1 Radio Products and Services Division Telephone Numbers 5.2.2 Returning System Components to Motorola5.2.3 Returning FREs 6 Warranty Information P Loading of software upgrades or fixes into the devices G Batteries they carry their own separate limited warrantyB Defects or damage from misuse, accident, water, or neglect F Product which has had the serial number removed or made illegibleequipment or software not furnished by Motorola which is attached to or used in connection with the Product. The foregoing states the entire liability of Motorola with respect to infringement of patents by the Product or any its parts thereof 7 Regulatory Information 7.3 Regulatory and RF Safety Exposure7.1 FCC Information 7.2 FCC RF Energy Exposure StatementMinistry of Health Canada Safety Code 6. Limits of Human Exposure to RF Exposure Compliance and Guidelines Operating Instructions