Creative 2030 manual Service and Warranty Information, Americas, Product Return

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Service and Warranty Information

The Americas

Product Return

Retain your purchase reciept, as well as all packing and contents, until all product components are functioning to your satisfaction. They are required when you need to return the product to Creative.

This chapter provides Technical Support and Warranty information for the following geographic regions:

The Americas

Asia

Visit our online help website at www.americas.creative.com/support for help with installation, answers to frequently asked questions, or troubleshooting tips. Our website holds a wealth of information as well as up-to-the-minute software and driver upgrades.

To return a Creative product for a factory service, contact the Creative Technical Support office. Once the staff has verified the product is defective, you will be given a Return Merchandise Authorization (RMA) number.

When returning a product for factory service:

Shipment to Creative is at your expense and you assume all risk. Ship the package through a carrier that provides proof of delivery; insure the shipment at full product value.

Place the RMA number on the outside of the package.

Use proper materials for packing the product for shipment.

For free repair or replacement, you must include a copy of a dated proof of purchase (store receipt), proving that the product is still under Warranty

Creative may replace or repair the product with new or reconditioned parts, and the faulty parts or product will become the property of Creative.

Service and Warranty Information E-1

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Contents Page Creative Network Blaster Wireless LAN USB Adapter Contents Configuring Your Computer’s Network Settings Appendixes Product Return Tech Support Warranty Information Safety Precautions Safety Precautions General SafetyFCC Radiation Exposure Statement Introduction Introduction Package Contents Before You BeginDocument Conventions About Wireless LAN About Wireless LAN Wireless LANInstallation Cost Speed Mobility Scalability Ad-hoc mode FlexibilityInstalling Hardware Installing Hardware About Rear View Wireless LAN USB AdapterUSB cable connectors Installing Hardware Page Page Installing Drivers and Configuration Utility Windows 98SE2Add New Hardware 4Add New Hardware After restarting your computer, 8Network Blaster 10Network Blaster 12Configuration Utility Windows14Found New Hardware 16,click the Next button 18,click the Finish button 20Network Blaster 22Network Blaster 24Configuration Utility Windows MeDialog box similar to 28Network Blaster 29Network Blaster 32Configuration Utility Windows XP 33Found New Hardware34,click the Finish button 35Network Blaster 37Network Blaster 39Network Blaster 40Configuration Utility Uninstalling Drivers Configuration Utility Configuring the Wireless LAN USB Adapter Configuring the Wireless LAN USB Adapter Configuration Utility IconConfiguring Settings State boxConfiguration Settings Click the Operating Mode boxSite Survey Settings Site Survey tab Configuring the Wireless LAN USB AdapterEncryption Settings Encryption tabAdvanced Settings Advanced tab Configuring the Wireless LAN USB AdapterAbout tab Configuring the Wireless LAN USB Adapter Configuring Settings Windows XP Using the Wireless Network ConnectionEncryption settings 11Wireless Network Properties dialog box Network Status Using the Configuration Utility Configuring the Wireless LAN USB Adapter Configuring Your Computer’s Network SettingsConfiguring Your Computer’s Network Settings Network Configuration Windows 98 SEClick the Specify an IP Address option to select it Configuring Your Computer’s Network Settings Network Configuration Windows Network Configuration Windows XP OK button to complete the configuration General Specifications Specifications Specifications A-2 Troubleshooting Troubleshooting Windows 98SE/ Me/2000Problems with Software Click Start -Control PanelMy computer is unable to connect to another wireless client Radio Interference Frequently Asked Questions FAQs Frequently Asked Questions FAQs What is a Wireless Access Point? Frequently Asked Questions FAQs C-3 Glossary Glossary Direct Sequence Spread Spectrum Dsss Extended Service Set Identifier Essid Glossary D-4 Local Area Network LAN Glossary D-6 Glossary D-7 Glossary D-8 Glossary D-9 Service and Warranty Information Service and Warranty Information AmericasProduct Return Tech Support Warranty Information Asia Service and Warranty Information E-5 Helpline Information For South Africa For MalaysiaService and Warranty Information E-7