Creative 2030 manual Tech Support

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If after consulting our online help, you still have an installation question on a Creative product, you may contact us by the following numbers (please have your system hardware and operating system configuration information and Creative product model and serial numbers available for the call): Telephone (405) 742-6622.

Tech Support

BEFORE YOU CONTACT US

Please fill out the following information and be seated at your computer.

•Model #: _____________Serial # _____________(both found on the back of the device)

•Error message on the screen and how it came about:

_____________________________________________________________________

_____________________________________________________________________

_______________________________________________

•Information on the adapter card that conflicts with the product (if applicable):

_____________________________________________________________________

_____________________________________________________________________

_______________________________________________

•Hardware configuration information:

________________________________________________

•IRQ line: (if applicable):

__________________________________________________________

•DMA channel used (if applicable):

__________________________________________________

•Computer type and speed:

_________________________________________________________

•Type and version of your operating system; Windows 95/98/Me/NT/2000/XP:

__________________

For comments or questions regarding our technical support, you can also contact us at the following address: Creative Labs, Inc., Technical Support, 1523 Cimarron Plaza, Stillwater, OK 74075.

Service and Warranty Information E-2

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Contents Page Creative Network Blaster Wireless LAN USB Adapter Contents Configuring Your Computer’s Network Settings Appendixes Product Return Tech Support Warranty Information Safety Precautions General Safety Safety PrecautionsFCC Radiation Exposure Statement Introduction Introduction Before You Begin Package ContentsDocument Conventions About Wireless LAN Wireless LAN About Wireless LANInstallation Cost Speed Mobility Scalability Flexibility Ad-hoc modeInstalling Hardware About Rear View Wireless LAN USB Adapter Installing HardwareUSB cable connectors Installing Hardware Page Page Windows 98SE Installing Drivers and Configuration Utility2Add New Hardware 4Add New Hardware After restarting your computer, 8Network Blaster 10Network Blaster Windows 12Configuration Utility14Found New Hardware 16,click the Next button 18,click the Finish button 20Network Blaster 22Network Blaster Windows Me 24Configuration UtilityDialog box similar to 28Network Blaster 29Network Blaster 32Configuration Utility 33Found New Hardware Windows XP34,click the Finish button 35Network Blaster 37Network Blaster 39Network Blaster 40Configuration Utility Uninstalling Drivers Configuration Utility Configuring the Wireless LAN USB Adapter Configuration Utility Icon Configuring the Wireless LAN USB AdapterState box Configuring SettingsClick the Operating Mode box Configuration SettingsSite Survey tab Configuring the Wireless LAN USB Adapter Site Survey SettingsEncryption tab Encryption SettingsAdvanced tab Configuring the Wireless LAN USB Adapter Advanced SettingsAbout tab Configuring the Wireless LAN USB Adapter Using the Wireless Network Connection Configuring Settings Windows XPEncryption settings 11Wireless Network Properties dialog box Network Status Using the Configuration Utility Configuring the Wireless LAN USB Adapter Network Settings Configuring Your Computer’sNetwork Configuration Windows 98 SE Configuring Your Computer’s Network SettingsClick the Specify an IP Address option to select it Configuring Your Computer’s Network Settings Network Configuration Windows Network Configuration Windows XP OK button to complete the configuration General Specifications Specifications Specifications A-2 Troubleshooting Windows 98SE/ Me/2000 TroubleshootingClick Start -Control Panel Problems with SoftwareMy computer is unable to connect to another wireless client Radio Interference Frequently Asked Questions FAQs Frequently Asked Questions FAQs What is a Wireless Access Point? Frequently Asked Questions FAQs C-3 Glossary Glossary Direct Sequence Spread Spectrum Dsss Extended Service Set Identifier Essid Glossary D-4 Local Area Network LAN Glossary D-6 Glossary D-7 Glossary D-8 Glossary D-9 Service and Warranty Information Americas Service and Warranty InformationProduct Return Tech Support Warranty Information Asia Service and Warranty Information E-5 For South Africa For Malaysia Helpline InformationService and Warranty Information E-7