Westell Technologies 030-300166A iii manual Troubleshooting, Software Installation

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WireSpeed ADSL Modem

User Guide

TROUBLESHOOTING

Software Installation

If you have more than one adapter, the following screen appears:

Figure 38. Choose Adapter

Click the option button for the network card the modem is connected to. Click Next. The IP Address Settings screen appears.

Figure 39. IP Address Settings

If you know there is a conflict with the default IP Address and Subnet settings, adjust the defaults. Click Next. The Reboot Required screen appears.

Restart the computer and run the setup program again.

NOTE: On Windows 98, Windows ME and Windows 2000, if the Auto IP feature was not disabled, Windows will assign an address of 169.254.x.x. This problem should not occur for these operating systems.

030-300166A

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Troubleshooting

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Contents Adsl Modem Contents WireSpeed Adsl Modem WebShare Benefits Wirespeed Modem User GuideMinimum System Requirements Installing on Hollow Drywall Surfaces Optional Wirespeed InstallationUser Setup Cable Connectors WireSpeed Single-User Setup ConnectionsLine Connector Pinouts WireSpeed ConnectorsEthernet Connector Pinouts LED Indicators LED StatesWebshare Installation Utilities Running WebShare Installation UtilitiesDo not select the default option Choose Destination Location Setup Complete Click Start Settings, click Control Panel Dial-Up SettingsDisabling Autodial Procedure Setting UP Your Webshare AccountSetting Account Parameters WebShare IconAdding and Configuring Additional WebShare Accounts Configure Account WindowConfigure Account Dialog Box Session Conflict Warning Using Auto-Redirection Help ScreensConnecting to AN Account Activating a PPP SessionConnect Window Westell Home Disconnecting from a PPP Session Disconnect WarningAdvanced Configuration Restarting WebShareManagement Menu PPP Connections HomePPP Status Connect/Disconnect ButtonConnection Status IP Addresses Assigned as Part of PPP Session SetupEdit Button Building New AccountsDiagnostics Accessing the Main DiagnosticsAdsl Modem Self-TestMessages PPP ConnectionIP Remote Router PingNew Software Installation Software Installation WindowLAN Advanced Configuration Accessing the LAN Advanced Configuration Dialog BoxSubnet Mask Dynamic Host Configuration Protocol DhcpIP Address Domain Name System DNS PrimaryLAN PC IP Address Inactivity Timer TimeoutVPI/VCI Parameters Viewing VPI/VCI ParametersLAN Advanced Configuration Window Changing VPI/VCI Settings Virtual Private Network Support Installing VPN for Windows 98/MeVPN Requirements Double-clickMake New Connection Creating a VPN ConnectionCreating a VPN Connection for Windows Creating a VPN Connection for Windows MeCreating a VPN Connection for Windows Network Connection TypePublic Network Screen Connection Availability Domain Option Including Windows Logon DomainUsing a VPN Connection Windows Disconnecting a VPN Connection WindowsInstalling Pptp for Windows NT Configuring VPN for Windows NTClick My Computer Dial-Up Networking Creating a New VPN Phonebook Entry for Windows NTLogging On to a VPN Server New Phonebook Entry Wizard opensDisconnecting a VPN Connection Click DisconnectWebShare About WebShare HelpTroubleshooting Software InstallationAuto-Redirection Screens SolutionsNo PPP Session Established No DSL Connection Authentication Failure Can’t Find Server RAS RAS Not AvailableWebShare Error Messages Resetting to Factory DefaultIP Default Reset Dialog Box Westell Customer Support Product Assistance and General InquiriesProduct Return Product Specifications ARPAUTO-REDIRECTION Detects Appendix Index WebShare Home WebShare icon Regulatory Information FCC Compliance NoteSoftware License Agreement Westell, Inc WireSpeed Adsl Modem User GuideTrademarks