Westell Technologies 030-300166A iii manual Auto-Redirection Screens, No PPP Session Established

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WireSpeed ADSL Modem

User Guide

Auto-Redirection Screens

With Westell’s WireSpeed Auto-Redirection feature, the modem detects and informs users of connection problem. If a problem is found, the modem displays a Web page on the browser that identifies the problem. The Help screen offers possible solutions.

In each situation, the Web page displayed informs the user as to the nature of the problem and possible solutions. In cases where the user is trying to access a specific URL (example: http://www.Westell.com) outside the local network but has not established a PPP connection, the user will be automatically directed to the Home Page that indicates the session is idle.

When the user makes the connection, they will be instantly redirected to the URL that was initially requested.

No PPP Session Established

Before you are able to connect to the Internet, you must set up an account. If an account has not been set up or was not set up correctly, the modem will be unable to connect to your service provider and display the No PPP Session Established page. This page also appears if the connection has been set up but you have not yet connected (clicked the Connect button).

Figure 40. No PPP Session Established

Solutions:

To create an account, see “Setting Up Your WebShare Account” on page 11. Once the account has been created, click the Connect button to establish a PPP session.

If an account already exists, click Edit to view and change settings for the connection.

Click the Connect button for the account to establish a PPP session.

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Troubleshooting

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Contents Adsl Modem Contents WireSpeed Adsl Modem Minimum System Requirements Wirespeed Modem User GuideWebShare Benefits User Setup Wirespeed InstallationInstalling on Hollow Drywall Surfaces Optional WireSpeed Single-User Setup Connections Cable ConnectorsEthernet Connector Pinouts WireSpeed ConnectorsLine Connector Pinouts LED States LED IndicatorsRunning WebShare Installation Utilities Webshare Installation UtilitiesDo not select the default option Choose Destination Location Setup Complete Disabling Autodial Dial-Up SettingsClick Start Settings, click Control Panel WebShare Icon Setting UP Your Webshare AccountSetting Account Parameters ProcedureConfigure Account Window Adding and Configuring Additional WebShare AccountsConfigure Account Dialog Box Session Conflict Warning Help Screens Using Auto-RedirectionActivating a PPP Session Connecting to AN AccountConnect Window Westell Home Disconnect Warning Disconnecting from a PPP SessionRestarting WebShare Advanced ConfigurationManagement Menu Connect/Disconnect Button HomePPP Status PPP ConnectionsBuilding New Accounts IP Addresses Assigned as Part of PPP Session SetupEdit Button Connection StatusAccessing the Main Diagnostics DiagnosticsPPP Connection Self-TestMessages Adsl ModemPing IP Remote RouterSoftware Installation Window New Software InstallationAccessing the LAN Advanced Configuration Dialog Box LAN Advanced ConfigurationDomain Name System DNS Primary Dynamic Host Configuration Protocol DhcpIP Address Subnet MaskViewing VPI/VCI Parameters Inactivity Timer TimeoutVPI/VCI Parameters LAN PC IP AddressLAN Advanced Configuration Window Changing VPI/VCI Settings VPN Requirements Installing VPN for Windows 98/MeVirtual Private Network Support Creating a VPN Connection for Windows Me Creating a VPN ConnectionCreating a VPN Connection for Windows Double-clickMake New ConnectionNetwork Connection Type Creating a VPN Connection for WindowsPublic Network Screen Connection Availability Including Windows Logon Domain Domain OptionDisconnecting a VPN Connection Windows Using a VPN Connection WindowsConfiguring VPN for Windows NT Installing Pptp for Windows NTNew Phonebook Entry Wizard opens Creating a New VPN Phonebook Entry for Windows NTLogging On to a VPN Server Click My Computer Dial-Up NetworkingClick Disconnect Disconnecting a VPN ConnectionWebShare Help WebShare AboutSoftware Installation TroubleshootingNo PPP Session Established SolutionsAuto-Redirection Screens No DSL Connection Authentication Failure RAS Not Available Can’t Find Server RASResetting to Factory Default WebShare Error MessagesIP Default Reset Dialog Box Product Return Product Assistance and General InquiriesWestell Customer Support ARP Product SpecificationsAUTO-REDIRECTION Detects Appendix Index WebShare Home WebShare icon FCC Compliance Note Regulatory InformationSoftware License Agreement Trademarks WireSpeed Adsl Modem User GuideWestell, Inc