Westell Technologies 030-300166A iii manual Can’t Find Server RAS, RAS Not Available

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WireSpeed ADSL Modem

User Guide

Can’t Find Server (RAS)

This page appears when the connection is lost. On occasion, your service provider’s equipment may undergo maintenance or experience difficulty.

If the modem loses an established connection, the following page will appear:

Figure 43. RAS Not Available

If the modem cannot find the server, this page will appear:

Figure 44. RAS Not Responding

Solutions:

In either case, wait a few minutes and try again. If the problem persists, contact your service provider.

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Troubleshooting

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Contents Adsl Modem Contents WireSpeed Adsl Modem Minimum System Requirements Wirespeed Modem User GuideWebShare Benefits User Setup Wirespeed InstallationInstalling on Hollow Drywall Surfaces Optional Cable Connectors WireSpeed Single-User Setup ConnectionsEthernet Connector Pinouts WireSpeed ConnectorsLine Connector Pinouts LED Indicators LED StatesWebshare Installation Utilities Running WebShare Installation UtilitiesDo not select the default option Choose Destination Location Setup Complete Disabling Autodial Dial-Up SettingsClick Start Settings, click Control Panel Procedure Setting UP Your Webshare AccountSetting Account Parameters WebShare IconAdding and Configuring Additional WebShare Accounts Configure Account WindowConfigure Account Dialog Box Session Conflict Warning Using Auto-Redirection Help ScreensConnecting to AN Account Activating a PPP SessionConnect Window Westell Home Disconnecting from a PPP Session Disconnect WarningAdvanced Configuration Restarting WebShareManagement Menu PPP Connections HomePPP Status Connect/Disconnect ButtonConnection Status IP Addresses Assigned as Part of PPP Session SetupEdit Button Building New AccountsDiagnostics Accessing the Main DiagnosticsAdsl Modem Self-TestMessages PPP ConnectionIP Remote Router PingNew Software Installation Software Installation WindowLAN Advanced Configuration Accessing the LAN Advanced Configuration Dialog BoxSubnet Mask Dynamic Host Configuration Protocol DhcpIP Address Domain Name System DNS PrimaryLAN PC IP Address Inactivity Timer TimeoutVPI/VCI Parameters Viewing VPI/VCI ParametersLAN Advanced Configuration Window Changing VPI/VCI Settings VPN Requirements Installing VPN for Windows 98/MeVirtual Private Network Support Double-clickMake New Connection Creating a VPN ConnectionCreating a VPN Connection for Windows Creating a VPN Connection for Windows MeCreating a VPN Connection for Windows Network Connection TypePublic Network Screen Connection Availability Domain Option Including Windows Logon DomainUsing a VPN Connection Windows Disconnecting a VPN Connection WindowsInstalling Pptp for Windows NT Configuring VPN for Windows NTClick My Computer Dial-Up Networking Creating a New VPN Phonebook Entry for Windows NTLogging On to a VPN Server New Phonebook Entry Wizard opensDisconnecting a VPN Connection Click DisconnectWebShare About WebShare HelpTroubleshooting Software InstallationNo PPP Session Established SolutionsAuto-Redirection Screens No DSL Connection Authentication Failure Can’t Find Server RAS RAS Not AvailableWebShare Error Messages Resetting to Factory DefaultIP Default Reset Dialog Box Product Return Product Assistance and General InquiriesWestell Customer Support Product Specifications ARPAUTO-REDIRECTION Detects Appendix Index WebShare Home WebShare icon Regulatory Information FCC Compliance NoteSoftware License Agreement Trademarks WireSpeed Adsl Modem User GuideWestell, Inc