WireSpeed ADSL Modem
User Guide
Using Auto-Redirection
With Westell’s WireSpeed
| Possible Causes | Solution |
No PPP Session Established | An account has not been created. | Click New to create an account. |
(Figure 40) | An account was set up incorrectly. | Click Edit to change the account |
|
| information. |
| PPP connection not established. | Click the Connect button, enter |
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| password. |
No DSL Connection | The modem cannot detect a DSL | • Make sure the DSL cable is |
(Figure 41) | connection. | plugged into the DSL jack. |
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| • Check all modem cable |
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| connections. |
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| • Make sure service provider |
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| has activated your DSL |
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| account. |
Authentication Failure | Incorrect user ID or password. (ID | • Check spelling carefully. |
(Figure 42) | and password supplied by service | • Make sure CAPS LOCK is not |
| provider.) | on. |
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| • User ID/password may be |
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| |
|
| upper and lower case letters. |
Can’t Find Server (RAS) | Modem has lost the connection. | Contact your service provider. |
(Figures 43 & 44) |
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|
In each situation, the Web page displayed informs the user as to the nature of the problem and possible solutions. In cases where the user is trying to access a specific URL (example: http://www.Westell.com) outside the local network but has not established a PPP connection, the user will be automatically directed to the Home Page that indicates the session is idle.
When the user makes the connection, they will be instantly redirected to the URL that was initially requested.
Help Screens
Help screens are available to describe common problems and solutions. To access a help screen, click Help in the Westell Menu column at the left of the screen.
For more information on the
15 | Setting Up Your WebShare Account |