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| Troubleshooting |
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| Symptom | Troubleshooting Tips |
| Modem keeps | Check the signal strength and signal |
| dropping connection. | quality icon to be sure the signal is not |
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| weak or poor. |
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| Modem does not | Make sure that: |
| respond to | • The Drop DTR on |
| command from the | |
| in the communication software. | |
| software’s command | |
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| |
| mode. | • The |
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| ‘+++ATH’. |
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| Computer screen | Turn off Auto Baud by initiating AT+IPR |
| appears distorted. | command. Make sure that the baud rate |
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| setting in your communication software |
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| matches the baud rate setting of the |
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| modem. |
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| No characters are | Turn on Local Echo by initiating the ATE1 |
| displayed on the | command. |
| computer screen |
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| Images | Ensure that the RTS/CTS flow control is |
| transmitted/received | enabled in the communication software |
| are of poor quality. | and is set to &K3. |
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Error Messages
The following table outlines error messages that you may receive when sending or receiving data. These error messages will appear on the computer screen
Message |
| Explanation |
ERROR | • | The command was not recognized. |
| • | The command line maximum length |
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| was exceeded. |
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| 93 |