Multitech MT5600ZDXV manual Limited Warranty, Online Warranty Registration

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Models MT5600ZDX & ZDXV

Introduction

This chapter starts out with statements about your modem's 10-year warranty (limited to customers in the U.S., Canada, Mexico and the United Kingdom). The next section, Tech Support, should be read carefully if you have questions or problems with your modem. It includes technical support telephone numbers, and an explanation of how to send in your modem if you require service. In the final section, we explain how to use our Bulletin Board Service (BBS).

Limited Warranty

Multi-Tech Systems, Inc. (“MTS”) warrants that its products will be free from defects in material or workmanship for a period of ten years from the date of purchase, or if proof of purchase is not provided, ten years from date of shipment. MTS MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. This warranty does not apply to any products which have been damaged by lightning storms, water, or power surges or which have been neglected, altered, abused, used for a purpose other than the one for which they were manufactured, repaired by the customer or any party without MTS’s written authorization, or used in any manner inconsistent with MTS’s instructions. MTS’s entire obligation under this warranty shall be limited (at MTS’s option) to repair or replacement of any products which prove to be defective within the warranty period, or, at MTS’s option, issuance of a refund of the purchase price. Defective products must be returned by Customer to MTS’s factory transportation prepaid.

MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PURCHASE PRICE FOR DEFECTIVE PRODUCTS.

Online Warranty Registration

If you would like to register your MT5600ZDX modem electronically, you can do so at the following address:

http://www.multitech.com/register

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Contents Page Models MT5600ZDX & Zdxv User Guide Chapter Chapter Page Introduction Introduction Product Description Data What Is in Your Modem Package? FaxVoice Zdxv only Software Considerations for ZdxvHow to Use This Manual InstallationAT Commands, S-Registers & Result Codes TroubleshootingInstallation Computer Serial CableSafety Warning Telecom Telephone LineCommunications Software Assemble the ModemInstallation Process Phone LineUser Guide Sound Card Considerations Zdxv only 2a. Modem ConnectionsSoundCard Connections Zdxv only LED Indicators Modem Front PanelUser Guide Is Your Modem Ready for Use? Operating Your ModemSoftware Configuration Simple OperationsModem Initialization Setup Hardware/Software ConfirmationNone of the LEDs Light When the Modem Is On Modem Does Not Respond to Commands Modem Dials But Cannot Make a Connection Models MT5600ZDX & Zdxv Modem Disconnects While Online Modem Cannot Connect When Answering Slow File TransferLosing Data Garbage Characters on the MonitorPage AT Commands Registers Result Codes AT Commands Command Ds Dial Zdxv only Command DS=n Dial Stored Telephone Number Command En Echo Command Mode CharactersCommand Hn On-Hook/Off-Hook Control Command Information RequestCommand Mn Monitor Speaker Mode Command Nn Modulation HandshakeCommand On Return Online to Data Mode Command Qn Enable/Disable Result CodesCommand Sn Read/Write Register Value Command Vn Terse/Verbose Result Code FormatCommand Wn Connect Message Control Command Xn Result Code Selection Command Yn Long Space DisconnectCommand Zn Modem Reset Command &Cn Data Carrier Detect DCD ControlCommand &Dn Data Terminal Ready DTR Control Command &Fn Load Factory Default SettingsCommand &Gn 22bis Guard Tone Control Command &Jn Telephone Jack ControlCommand &Kn Flow Control Selection Command &Ln Leased Line OperationCommand &Mn Communications Mode Command Asynchronous Communications ModeCommand Data Set Ready DSR Control Command $SBn Serial Baud RateCommand &V0 View Current Configuration Command V1 Display Last Connection StatisticsCommand &Wn Store Current Configuration Command &Zn=x Store Telephone NumberCommand %L Line Signal Level Command %Q Line Signal QualityCommand %7 Plug and Play Serial Number Command %8 Plug and Play Vendor ID and Product NumberCommand %C Enable/Disable Data Compression Command \An Select Maximum Block SizeCommand \Bn Transmit Break to Remote Command \Kn Set Break ControlCommand \Nn Error Correction Mode Selection Command \Vn Single Line Connect Message+MS=mod,automode,minrate,maxrate,xlaw ,rbsignallingcr Command +MS Select ModulationCommand SDR=n Enable/Disable Distinctive Ring Command MnCommand *Hn MNP 10 Link Negotiation Speed Command -Kn MNP 10 MNP Extended ServicesCommand -Qn MNP 10 Enable Fallback to V.22 bis/V.22 Command SEC=n Enable/Disable MNP10-ECCommand En MNP 10 Compromise Equalizer Enable Command Command *B View Numbers in BlacklistCommand *D View Delayed Numbers Command #CID Caller ID Command P Pulse DialCommand T Tone Dial Command +++ Escape SequenceRegister Unit Range Default Description RegistersS10 S11S12 S18S24 S25 S29S30 S32S37 Bit-Mapped Options Status Register Unit Range Default Description S38 Register Unit Range Default Description S46 S48S82 Break Handling Options S91S92 S95 Extended Result CodesResult Codes Result CodesVerbose Description Delayed Connect Troubleshooting Local Analog Loopback Test/V.54 Loop Local Analog Loopback TestDigital Loopback Test/V.54 Loop 2 Local/Manual Digital Loopback Test/V.54 Loop 2 Remote/ Automatic Digital Loopback Test Local/manualDigital Loopback Test remote/automatic Page Warranty Service Tech Support Limited Warranty Online Warranty RegistrationService Tech SupportRecording Modem Information About Ordering Accessories MailPhone FaxAbout the Multi-Tech BBS Logging on to the Multi-Tech BBSIf you know the file name If you don’t know the file name Reading a MessageLeaving a Message Using Flash to Upgrade Modem Firmware Flash ProcedureBulletins Models MT5600ZDX & Zdxv About Internet Tech Support Page Technical Specifications Command Buffer 40 characters Carrier Frequencies 1800 HzData Carrier Frequencies Transmit Originate22bis/V.22 or 300 bpsBell Standard Carrier Frequencies Fax 21 CH2Connectors Diagnostics IndicatorsTemperature Power Requirement Power ConsumptionRegulatory Information Models MT5600ZDX & Zdxv User Guide FCC Fax Update Canadian Limitations NoticeUser Guide International Modem Restrictions Compliance with Babt RequirementsUser Guide Compliance with BS6789 .1 and Part Modem CE Mark EMC and Safety Compliance Compliance with BS6328 PartCommission Decision CTR21 & European Directive Notice New Zealand Telecom Warning NoticeInformation Appendix C V.90 Information SupportUser Guide Models MT5600ZDX & Zdxv

MT5600ZDXV, MT5600ZDX specifications

The MultiTech MT5600ZDX and MT5600ZDXV are state-of-the-art modems designed to offer reliable communication capabilities for a variety of applications. These devices are particularly favored in industrial, telecommunications, and enterprise settings due to their robust performance and versatility.

One of the standout features of the MT5600ZDX series is its ability to support both analog and digital signaling. This dual compatibility enables seamless integration with existing telecommunication infrastructure, making it an ideal choice for businesses looking to upgrade without overhauling their entire system. With ITU-T V.34 modem technology, these devices support high-speed data transmission rates of up to 56 kbps, ensuring quick and efficient data transfer.

The MT5600ZDX and MT5600ZDXV models come equipped with a comprehensive array of communication protocols, including PPP, TCP/IP, and the unique Multitech proprietary protocols. This broad compatibility allows for easy connection to various networks and devices, facilitating smooth data exchange across platforms.

Another notable feature is the built-in error correction and data compression capabilities. With technologies such as MNP, V.42, and V.42bis, users can expect enhanced data integrity and faster transmission speeds, which are particularly crucial in environments with high noise levels or signal interference. These features make the modems highly effective for remote monitoring applications, telemetry, and point-of-sale terminals.

Additionally, both models excel in terms of connectivity options. The MT5600ZDX includes a standard RS-232 interface, while the MT5600ZDXV offers an enhanced V.24 interface for those requiring additional communication flexibility. This variety in connectivity options ensures that users can integrate these devices into a wide range of systems, whether for industrial automation or remote data acquisition.

Durability and reliability are also core characteristics of the MT5600ZDX series. Designed to operate in challenging environments, they boast a wide operating temperature range and robust casing, making them suitable for deployment in harsh industrial conditions.

In conclusion, the MultiTech MT5600ZDX and MT5600ZDXV modems provide a feature-rich solution for organizations seeking high-performance communication. With advanced technologies, exceptional versatility in connections, and reliability in demanding settings, they continue to stand out as preferred choices for efficient industrial communication solutions. These devices not only enhance operational efficiency but also pave the way for future-proof connectivity in an increasingly digital world.
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