Multitech MT5600ZDXV manual User Guide

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User Guide

User Guide

88312350 Revision A

Models MT5600ZDX & MT5600ZDXV

This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved.

Copyright © 1999, by Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Revision

Date

Description

A8/30/99 Joint manual for ZDX & ZDXV issued at Revision A.

MultiModemZDX, Multi-Tech, and the Multi-Tech logo are trademarks of Multi-Tech Systems, Inc. K56flex is a registered trademark of Rockwell and Lucent Technologies Corp. ©Rockwell Semiconductor Systems, Inc. 1997 All Rights Reserved. Reproduced by Permis-

sion. All brand and product names mentioned in this publication are trademarks or registered trademarks of their respective companies.

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112 U.S.A.

(612)785-3500 or (800) 328-9717 U. S. FAX 612-785-9874

Technical Support (800) 972-2439

BBS (612) 785-3702 or (800) 392-2432

Internet Address: http://www.multitech.com

Technical Writer: jeff@multitech.com

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Contents Page Models MT5600ZDX & Zdxv User Guide Chapter Chapter Page Introduction Introduction Product Description Data Fax What Is in Your Modem Package?Software Considerations for Zdxv Voice Zdxv onlyTroubleshooting How to Use This ManualInstallation AT Commands, S-Registers & Result CodesInstallation Serial Cable ComputerAssemble the Modem Safety Warning TelecomTelephone Line Communications SoftwarePhone Line Installation ProcessUser Guide 2a. Modem Connections Sound Card Considerations Zdxv onlySoundCard Connections Zdxv only Modem Front Panel LED IndicatorsUser Guide Operating Your Modem Is Your Modem Ready for Use?Simple Operations Software ConfigurationHardware/Software Confirmation Modem Initialization SetupNone of the LEDs Light When the Modem Is On Modem Does Not Respond to Commands Modem Dials But Cannot Make a Connection Models MT5600ZDX & Zdxv Modem Disconnects While Online Slow File Transfer Modem Cannot Connect When AnsweringGarbage Characters on the Monitor Losing DataPage AT Commands Registers Result Codes AT Commands Command Ds Dial Zdxv only Command Information Request Command DS=n Dial Stored Telephone NumberCommand En Echo Command Mode Characters Command Hn On-Hook/Off-Hook ControlCommand Qn Enable/Disable Result Codes Command Mn Monitor Speaker ModeCommand Nn Modulation Handshake Command On Return Online to Data ModeCommand Sn Read/Write Register Value Command Vn Terse/Verbose Result Code FormatCommand Wn Connect Message Control Command &Cn Data Carrier Detect DCD Control Command Xn Result Code SelectionCommand Yn Long Space Disconnect Command Zn Modem ResetCommand &Fn Load Factory Default Settings Command &Dn Data Terminal Ready DTR ControlCommand &Ln Leased Line Operation Command &Gn 22bis Guard Tone ControlCommand &Jn Telephone Jack Control Command &Kn Flow Control SelectionCommand $SBn Serial Baud Rate Command &Mn Communications ModeCommand Asynchronous Communications Mode Command Data Set Ready DSR ControlCommand V1 Display Last Connection Statistics Command &V0 View Current ConfigurationCommand %Q Line Signal Quality Command &Wn Store Current ConfigurationCommand &Zn=x Store Telephone Number Command %L Line Signal LevelCommand \An Select Maximum Block Size Command %7 Plug and Play Serial NumberCommand %8 Plug and Play Vendor ID and Product Number Command %C Enable/Disable Data CompressionCommand \Kn Set Break Control Command \Bn Transmit Break to RemoteCommand \Vn Single Line Connect Message Command \Nn Error Correction Mode SelectionCommand +MS Select Modulation +MS=mod,automode,minrate,maxrate,xlaw ,rbsignallingcrCommand Mn Command SDR=n Enable/Disable Distinctive RingCommand SEC=n Enable/Disable MNP10-EC Command *Hn MNP 10 Link Negotiation SpeedCommand -Kn MNP 10 MNP Extended Services Command -Qn MNP 10 Enable Fallback to V.22 bis/V.22Command En MNP 10 Compromise Equalizer Enable Command Command *B View Numbers in BlacklistCommand *D View Delayed Numbers Command +++ Escape Sequence Command #CID Caller IDCommand P Pulse Dial Command T Tone DialRegisters Register Unit Range Default DescriptionS18 S10S11 S12S24 S32 S25S29 S30S37 Bit-Mapped Options Status Register Unit Range Default Description S38 S48 Register Unit Range Default Description S46S91 S82 Break Handling OptionsS95 Extended Result Codes S92Result Codes Result CodesVerbose Description Delayed Connect Troubleshooting Local Analog Loopback Test Local Analog Loopback Test/V.54 LoopDigital Loopback Test/V.54 Loop 2 Local/Manual Digital Loopback Test Local/manual Digital Loopback Test/V.54 Loop 2 Remote/ AutomaticDigital Loopback Test remote/automatic Page Warranty Service Tech Support Online Warranty Registration Limited WarrantyService Tech SupportRecording Modem Information Fax About Ordering AccessoriesMail PhoneAbout the Multi-Tech BBS Logging on to the Multi-Tech BBSIf you know the file name If you don’t know the file name Reading a MessageLeaving a Message Using Flash to Upgrade Modem Firmware Flash ProcedureBulletins Models MT5600ZDX & Zdxv About Internet Tech Support Page Technical Specifications Carrier Frequencies Transmit Originate Command Buffer 40 charactersCarrier Frequencies 1800 Hz DataCarrier Frequencies Fax 21 CH2 22bis/V.22 or300 bps Bell StandardPower Consumption Connectors DiagnosticsIndicators Temperature Power RequirementRegulatory Information Models MT5600ZDX & Zdxv User Guide Canadian Limitations Notice FCC Fax UpdateUser Guide Compliance with Babt Requirements International Modem RestrictionsUser Guide Compliance with BS6789 .1 and Part Compliance with BS6328 Part Modem CE Mark EMC and Safety ComplianceNew Zealand Telecom Warning Notice Commission Decision CTR21 & European Directive NoticeInformation Support Appendix C V.90 InformationUser Guide Models MT5600ZDX & Zdxv

MT5600ZDXV, MT5600ZDX specifications

The MultiTech MT5600ZDX and MT5600ZDXV are state-of-the-art modems designed to offer reliable communication capabilities for a variety of applications. These devices are particularly favored in industrial, telecommunications, and enterprise settings due to their robust performance and versatility.

One of the standout features of the MT5600ZDX series is its ability to support both analog and digital signaling. This dual compatibility enables seamless integration with existing telecommunication infrastructure, making it an ideal choice for businesses looking to upgrade without overhauling their entire system. With ITU-T V.34 modem technology, these devices support high-speed data transmission rates of up to 56 kbps, ensuring quick and efficient data transfer.

The MT5600ZDX and MT5600ZDXV models come equipped with a comprehensive array of communication protocols, including PPP, TCP/IP, and the unique Multitech proprietary protocols. This broad compatibility allows for easy connection to various networks and devices, facilitating smooth data exchange across platforms.

Another notable feature is the built-in error correction and data compression capabilities. With technologies such as MNP, V.42, and V.42bis, users can expect enhanced data integrity and faster transmission speeds, which are particularly crucial in environments with high noise levels or signal interference. These features make the modems highly effective for remote monitoring applications, telemetry, and point-of-sale terminals.

Additionally, both models excel in terms of connectivity options. The MT5600ZDX includes a standard RS-232 interface, while the MT5600ZDXV offers an enhanced V.24 interface for those requiring additional communication flexibility. This variety in connectivity options ensures that users can integrate these devices into a wide range of systems, whether for industrial automation or remote data acquisition.

Durability and reliability are also core characteristics of the MT5600ZDX series. Designed to operate in challenging environments, they boast a wide operating temperature range and robust casing, making them suitable for deployment in harsh industrial conditions.

In conclusion, the MultiTech MT5600ZDX and MT5600ZDXV modems provide a feature-rich solution for organizations seeking high-performance communication. With advanced technologies, exceptional versatility in connections, and reliability in demanding settings, they continue to stand out as preferred choices for efficient industrial communication solutions. These devices not only enhance operational efficiency but also pave the way for future-proof connectivity in an increasingly digital world.