Appendix a Troubleshooting, Customer Support

Danaher Motion Superior Electric

APPENDIX A: TROUBLESHOOTING

A.1 ELECTRICAL INTERFERENCE PROBLEMS

Electrical interference problems are common with today’s computer-based controls. Such problems are often difficult to diagnose and cure. If such a problem occurs with your system, it is recommended that the following checks be made to locate the cause of the problem.

1.Check the quality of the AC line voltage using an oscilloscope and a line monitor. If line voltage problems exist, use appropriate line conditioning, such as line filters or isolation transformers.

2.Be certain all recommended wiring practices are followed for location, grounding, wiring and relay suppression (see Section 3.1).

3.Double-check the grounding connections to be sure they are good electrical connections and as short and direct as possible.

4.Try operating the drive with all suspected noise sources switched off. If the drive functions properly, switch the noise sources on again, one at a time, and try to isolate the one(s) causing the interference problems. When a noise source is located, try rerouting wiring, suppressing relays or other measures to eliminate the problem.

A.2 CUSTOMER SUPPORT

Danaher Motion products are available nationwide through an extensive authorized distributor network. These distributors offer literature, technical assistance and a wide range of models off the shelf for fastest possible delivery.

Danaher Motion sales engineers are conveniently located to provide prompt attention to customers' needs. Call the nearest office listed for ordering and application information or for the address of the closest authorized distributor.

In the US and Canada	In Europe
13500-J South Point Blvd.	Danaher Motion GmbH & Co. KG
Charlotte, NC 28273	Robert-Bosch-Straße 10
Phone: (704) 588-5693	64331 Weiterstadt, Germany
Fax: (704) 588-5695	Phone: +49 (0) 6151-8796-10
Email: sales2@danahermotion.com	Fax: +49 (0) 6151-8796-123
Website: www.DanaherMotion.com	Website: www.DanaherMotion.de

SS2000MD4

400030-043 Rev G

Danaher Motion Superior Electric