Grandstream Networks 386 user manual Restore Factory Default Setting, Step

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HandyTone-386 User Manual

Grandstream Networks, Inc.

8 Restore Factory Default Setting

Warning !!!

Restore the Factory Default Setting will DELETE all configuration information of the device. Please backup or print out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your service provider.

Please disconnect network cable and power cycle the unit before trying to reset the unit to factory default. The steps are as follows:

Step 1:

Find the MAC Address of the device. It is a 12 digits HEX number located on the bottom of the

unit.

Step 2:

Encode the MAC address. Please use the following mapping:

0-9: 0-9

A:22

B:222

C:2222

D:33

E:333

F:3333

For example, if the MAC address is 000b8200e395, it should be encoded as “0002228200333395”.

Step 3:

To perform factory reset:

a.Press “***” or the LED button for voice prompt.

b.Enter “99” and get the voice prompt “Reset”.

c.Enter the encoded MAC address of the device.

d.Wait for 15 seconds.

The device will reboot automatically and restore to factory default setting.

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Contents For Firmware Release Version HandyTone-386Table of Contents Configuration File Download Restore Factory Default SETTING…………………………………..40Welcome 2LAN InstallationGrandstream Networks, Inc What is Included in the Package Safety CompliancesWarranty Product Overview Key FeaturesModel HandyTone-386 Hardware SpecificationGet Familiar with Voice Prompt Basic OperationsMake Phone Calls Calling phone or extension numbersDirect IP calls Call Transfer Blind Transfer Voice Prompt with option 47, then 192 168 000Call Hold Call WaitingAttended Transfer 6 3-way Conferencing Star Code Style 3-way ConferenceBellcore Style 3-way Conference Call Features Call Features Table Star CodePstn Pass Through FAX Support LED Light Pattern IndicationPstn Pass Through / Life Line Ringing Configuration Guide Configuring HandyTone-386 LAN IP through Voice PromptConfiguring HandyTone-386 with Web Browser Status PasswordNAT Daylight Yes Savings Time End User Password Web Port IP Address Time ZoneDhcp domain PasswordEnd User Dhcp hostnamePstn Access Code Advanced Settings Advanced Configuration and FXS ports ParametersHome NPA Admin PasswordTimeout Stun Server Firmware UpgradeAutomatic Upgrade Path Config Server PathPostfix Config File Prefix Config File PostfixFXS Port 1 Authenticate IDAuthenticate Syslog LevelProxy-Require Disable Call- Waiting Volume Amplification TX FXS Port 2 User ID/extension to dial automatically when Offhook User ID is Phone AuthenticationSIP Server Use DNS SRVDisable Call RebootEnable Call FeaturesG723 Rate NAT TraversalPreferred Vocoder Voice Frames perVolume Fax ModeUpdate Special FeatureRebooting the HandyTone-386 from Remote Saving the Configuration ChangesClick to relogin Configuration through a Central ServerFirmware Upgrade through TFTP/HTTP Software UpgradeConfiguration File Download Firmware and Configuration File Prefix and PostfixManaging Firmware and Configuration File Download Step Restore Factory Default SettingGlossary of Terms Dtmf DNSDid DSPDhcp Echo CancellationFXO FXSMTU HttpIP-PBX IVRRTP OBP/SBCPstn RtcpUDP StunTCP Tftp