Dell EMC AX4-5I manual Support.microsoft.com

Page 44

Table A-1. General Cluster Troubleshooting (continued)

Problem

Probable Cause

Corrective Action

 

 

 

 

One or more nodes

Configure the Internet

 

may have the Internet

Connection Firewall to allow

 

Connection Firewall

communications that are required

 

enabled, blocking

by the Microsoft® Cluster Service

 

Remote Procedure

(MSCS) and the clustered

 

Call (RPC)

applications or services.

 

communications

For more information, see

 

between the nodes.

 

Microsoft Knowledge Base

 

 

 

 

article KB883398 at the

 

 

Microsoft Support website at

 

 

support.microsoft.com.

Attempts to connect to a cluster using Cluster Administrator fail.

The Cluster Service has not been started.

A cluster has not been formed on the system.

The system has just been booted and services are still starting.

Verify that the Cluster Service is running and that a cluster has been formed. Use the Event Viewer and look for the following events logged by the Cluster Service:

Microsoft Cluster Service successfully formed a cluster on this node.

OR

Microsoft Cluster Service successfully joined the cluster.

If these events do not appear in Event Viewer, see the Microsoft Cluster Service Administrator’s Guide for instructions on setting up the cluster on your system and starting the Cluster Service.

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Troubleshooting

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Contents Hardware Installation and Troubleshooting Guide April Contents Cluster Configuration Overview Installing the Microsoft iSCSIIntroduction IntroductionCluster Solution Cluster Hardware RequirementsIdentical Cluster NodesCluster Node Requirements Component Minimum Requirement Requirement Cluster StorageCluster Storage Requirements Supported Cluster Configurations Ethernet Switches Dedicated to iSCSINICs Dedicated to iSCSI Direct-Attached ClusterISCSI SAN-Attached Cluster Private network ISCSI connections Storage systemPrivate network Ethernet switch Storage systemOther Documents You May Need Page Cabling the Power Supplies Cabling Your Cluster HardwareCabling the Mouse, Keyboard, and Monitor Cabling Your Cluster HardwareOne AC PDU not shown Cabling Your Cluster for Public and Private Networks Private network Cluster node Cabling the Public NetworkNetwork Connections Description Private Network Hardware Components and Connections Method Cabling the Private NetworkNIC Teaming Cabling the Storage Systems Cabling Storage for Your Direct-Attached ClusterCabling Your Cluster Hardware Cabling Storage for Your iSCSI SAN-Attached Cluster Gigabit EthernetPorts AX4-5i storage arrayStorage system Cabling Your Cluster Hardware Gigabit Ethernet switch Storage system Public network Private networkCabling Your Cluster Hardware AX4-5i storage system Page Obtaining More Information Storage systemsCluster Configuration Overview Preparing Your Systems for ClusteringPreparing Your Systems for Clustering Installation Overview Installing the iSCSI NICs Installing the Microsoft iSCSI Software InitiatorStart the Registry Editor. a Select Start→ Run Modifying the TCP Registry SettingsInstalling EMC PowerPath Configuring the Shared Storage System System Software window, click Upgrade Software Preparing Your Systems for Clustering Configuring the iSCSI Initiator using iSNS Preparing Your Systems for Clustering Network Interfaces NICs window Configuring the iSCSI Initiator without iSNS On the cluster node Open the Navisphere Server UtilityApply Page Installing and Configuring a Failover Cluster Preparing Your Systems for Clustering Troubleshooting TroubleshootingSupport.microsoft.com Support.microsoft.com Check all cable connections Minimum valueClick Services Services windowCluster Services Window, click the RecoverySupport.microsoft.com Cluster Data Form Public IP Address Private IP Address Cluster Data FormNumber of Attached DAEs Virtual Disks ISCSI Configuration Worksheet ISCSI Configuration Worksheet Index Storage systems, 25 connecting to one shared storageIndex Mscs