Dell R220 owner manual Troubleshooting The Processor

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11.For each expansion card you removed in step 8, perform the following steps:

a)Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

b)Open the system.

c)Reinstall one of the expansion cards.

d)Close the system.

e)Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

If the problem persists, see Getting Help.

Troubleshooting The Processor

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1.Run the appropriate diagnostics test. See Using System Diagnostics for available diagnostic tests.

2.Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3.Open the system.

4.Ensure that the processor and heat sink are properly installed.

5.Close the system.

6.Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

If a problem is still indicated, see Getting Help.

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Contents Dell PowerEdge R220 Page Contents Page Jumpers And Connectors Getting Help Front-Panel Features And Indicators About Your SystemSee Getting Help Back-Panel Features And Indicators Back-Panel Features and IndicatorsNIC Indicator Codes Related DocumentationQuick Resource Locator Page Using The System Setup And Boot Manager Choosing The System Boot ModeResponding To Error Messages Entering System SetupUsing The System Setup Navigation Keys System Setup Main Screen System Setup OptionsSystem Bios Screen Processor Settings Screen Memory Settings ScreenSystem Information Screen Sata Settings Screen Menu Item Description Embedded SataBoot Settings Screen Integrated Devices ScreenSerial Communications Screen Serial Port AddressSystem Profile Settings Screen System Security ScreenMiscellaneous Settings Recovery DelaySystem And Setup Password Features Assigning a System And/Or Setup PasswordUsing Your System Password To Secure Your System Deleting Or Changing An Existing Setup PasswordOperating With a Setup Password Enabled Entering The Uefi Boot Manager Using The Boot Manager Navigation KeysIDRAC Settings Utility Boot Manager ScreenUefi Boot Menu Embedded System ManagementEntering The iDRAC Settings Utility Changing The Thermal SettingsInstalling System Components Installing The Front BezelRecommended Tools Front Bezel OptionalOpening And Closing The System Opening The SystemInside The System Closing The SystemChassis Intrusion Switch Removing The Chassis Intrusion SwitchOptical Drive Optional Installing The Chassis Intrusion SwitchRemoving The Optical Drive Installing The Optical Drive Removing and Installing the Optical DriveHard Drives Removing a 3.5 Inch Hard-Drive CageHard-drive cage Installing a 3.5 Inch Hard-Drive Cage Installing a 3.5 Inch Hard Drive Into The Hard-Drive Cage Removing a 3.5 Inch Hard Drive From The Hard-Drive CageRemoving and Installing a 2.5 Inch Hard-Drive Cage Removing a 2.5 Inch Hard-Drive CageInstalling a 2.5 Inch Hard-Drive Cage Installing a 2.5 Inch Hard Drive Into The Hard-Drive Cage Removing a 2.5 Inch Hard Drive From The Hard-Drive CageLED Module Removing The LED ModuleControl-Panel Board Installing The LED ModuleRemoving The Control-Panel Board Installing The Control-Panel Board Removing and Installing the Control-Panel BoardCooling Fans Removing a Cooling FanInstalling a Cooling Fan Removing and Installing a Cooling FanCooling Shroud Removing The Cooling ShroudInstalling The Cooling Shroud System MemoryGeneral Memory Module Installation Guidelines Sample Memory ConfigurationsRemoving Memory Modules Removing the Memory ModuleInstalling Memory Modules Removing And Installing The Internal USB Key Internal USB Memory Key OptionalExpansion Cards And Expansion-Card Risers Expansion Card Installation GuidelinesExpansion Card Types And Form Factor Removing and Installing the Expansion Card on the Riser Removing An Expansion CardInstalling An Expansion Card Removing The Expansion-Card RiserInstalling The Expansion-Card Riser Removing and Installing the Expansion-Card RiserIDRAC7 Enterprise Card Optional Removing The iDRAC7 Enterprise CardInstalling The iDRAC7 Enterprise Card Removing and Installing the iDRAC7 Enterprise CardSystem Battery Replacing The System BatteryProcessor Removing The ProcessorRemoving and Installing the Processor Heat Sink Installing The Processor Removing and Installing a ProcessorPower Supply Unit Removing The Power Supply Unit Removing and Installing the Power Supply UnitSystem Board Installing The Power SupplyRemoving The System Board Installing The System Board Removing and Installing the System BoardPage Page Troubleshooting Your System Troubleshooting External ConnectionsTroubleshooting The Video Subsystem Troubleshooting a USB DeviceTroubleshooting a Serial I/O Device Troubleshooting a NICTroubleshooting a Wet System Troubleshooting a Damaged SystemTroubleshooting The System Battery Troubleshooting Cooling Problems Troubleshooting The Power SupplyTroubleshooting Cooling Fans Troubleshooting System Memory Troubleshooting An Internal USB Key Troubleshooting An SD CardTroubleshooting An Optical Drive Troubleshooting a Hard DriveTroubleshooting Expansion Cards Troubleshooting The Processor Using System Diagnostics Dell Embedded System DiagnosticsWhen To Use The Embedded System Diagnostics Running The Embedded System DiagnosticsDisplayed if at least one event description is recorded Jumpers And Connectors System Board Jumper SettingsSystem Board Connectors INTUSB1Disabling a Forgotten Password Page Technical Specifications UdimmUSB 300 Å/month per Class G1 as defined by ANSI/ISA71.04-1985 Page System Error Messages System MessagesBAT0002 Message CPU0023 Message CPU0703 Message HWC1001 Message MEM0701 Message PCI1304 Message PCI1360 Message SEL0006 Message Diagnostic Messages Alert MessagesLocating Your System Service Tag Getting HelpContacting Dell Documentation Feedback
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