Dell R805 owner manual Troubleshooting tape drive USB device, 143 video, 199, Upgrades processor

Page 199

troubleshooting (continued) tape drive, 154

USB device, 143 video, 139

U

upgrades processor, 120

USB

back-panel connectors, 18 front-panel connectors, 14 internal connector for memory

key, 89 troubleshooting, 143

USB key troubleshooting, 152

V

video

back-panel connector, 18 front-panelconnectors, 14 troubleshooting, 139

W

warning messages, 45

warranty, 11

Index

199

Image 199

Contents W . d e l l . c o m s u p p o r t . d e l l . c o m September TT864 Contents Integrated Devices Screen Serial Communication Screen Entering the BMC Setup Module BMC Setup Module OptionsRemoving the Front Bezel Replacing the Front Bezel Contents Memory Information ScreenOpening and Closing the System Installing a Hard Drive Into a Drive CarrierReplacing the Riser 2 Board on Removing the Memory Module CoolingRemoving the Fan Brackets Replacing the Fan Bracket Removing the Riser 2 Board FromReplacing the System Battery 125 Installing an Optical Drive Into the OpticalGeneral Memory Module Installation Installing Memory Modules 117 Removing Memory Modules 119System Board Service-only Procedure Control Panel Assembly Service-onlyRemoving the Control Panel Assembly Installing the Control Panel Assembly152 Troubleshooting System Memory 150161 149Sideplane Board Connectors SAS/SATA Backplane Board ConnectorsExpansion-Card Riser-Board Components About Your System Other Information You May NeedAccessing System Features During Startup Controller User’s Guide for more information Keystrokes for Accessing System Features Description CtrlCKeystroke enters the RAID configuration utility. For more Allows you to configure NIC settings for PXE boot. For moreVideo monitor can take from Front-Panel Features and IndicatorsAmount of memory installed Power to the system is turned offBy the operating systems Device driver errors when usingCertain operating systems. This A paper clipUSB connectors LCD panel displays an error codeAC power and an error has been Been powered onHard-Drive Indicators Hard-Drive Indicator CodesOff six seconds Back-Panel Features and IndicatorsConnecting External Devices Power Indicator Codes Link indicator NIC Indicator CodesLCD Status Messages NIC Indicator CodesE1118 CPU Temp E1000Call Support E1114 Temp AmbientE121D 1.2V VM Dual E1218 PCI RsrPwrGd E121A 8V PwrGdE1310 RPM Fan ## E1232E123B LOM Mezz E123C Planar LOMPresence E1414Thermtrip E1418Chk E141F CPU ProtocolE1421 CPU Init E1422 CPU MachineE1711 PCI Perr B## E1624E1625 E1710 ChannelE1714 Unknown Err E1810 HDD ## FaultE1712 PCI Serr SlotRemoved E1811 HDD ## RbldAbrt E1812 HDD ##E2018 Prog Timer E2011 Mem ConfigE2013 Shadow Bios Controller E2017 Timer FailE2021 Memory E201E Post Mem Test Bios Post memory test failureE2020 CPU Config E201C SMI InitI1910 Intrusion Disable DimmE2111 SBE Log E2112 Mem SpareW1228 Romb Batt Solving Problems Described by LCD Status MessagesRemoving LCD Status Messages I1916 Video OffSystem Messages Please wait Bios Update Disabled! MemoryConfiguration Update RemoteError caused a Error IncorrectError Remote AccessInternalStorage Mode detectedInvalid PCIe card FoundInterrupt No boot deviceNo timer tick AvailableIntegrated Link Width ErrorError Embedded PCIe DegradedRemote Error Slot nUpdate attempt Plug & PlaySeek operation Seek errorROM bad checksum Sector not foundDisabled Setup programTimer chip Following faultyWrite fault Write fault on selected drive Code updateLoaded for Processor n Alert Messages Diagnostics MessagesAbout Your System Responding to Error Messages Entering the System Setup ProgramSystem if any changes were made System Setup OptionsUsing the System Setup Program Main ScreenMain System Setup Program Screen Include the diskette drive, CD drive, hard drives, Boot SequenceOn the hard drives installed in your system Cache size, and so on. See TableMemory Information Screen CPU Information Screen Displays the family, model, and stepping Enabling AMD PowerNow! TechnologySpecified processor Integrated Devices Screen Serial Communication Screen System Security Screen When set to Deactivate, the TPM is disabled When set to On without Pre-boot Measurements,Bypasses pre-boot measurements At default settingsExit Screen Using the System Password System and Setup Password FeaturesPage Using the System Setup Program Using the Setup Password Baseboard Management Controller Configuration Disabling a Forgotten PasswordSee Disabling a Forgotten Password on BMC Setup Module Options Entering the BMC Setup ModuleInstalling System Components Installing System ComponentsInside the System Recommended ToolsSlimline optical drive optional Front Bezel Removing the Front Bezel Control Panel LCD With Bezel InstalledReplacing the Front Bezel Opening and Closing the SystemClosing the System Opening the SystemAlignment J hooks Hard DrivesRemoving a Drive Blank Installing a Drive BlankRemoving a Hot-Plug Hard Drive Installing a Hot-Plug Hard DriveDrive carrier release handle Installing a Hot-Plug Hard Drive Hard driveReplacing a Hard-Drive Carrier Installing a Hard Drive Into a Drive CarrierRemoving a Hard Drive From a Hard-Drive Carrier Power Supplies Removing a Power Supply Power-supply handle Replacing a Power SupplyRemoving the SD Card Removing the Power Supply BlankInstalling the Power Supply Blank Internal SD CardClose the system. See Closing the System on Installing the SD CardSD card Removing a System Fan System FansReplacing a Cooling Fan Removing and Installing a Cooling Fan Fan release handleSAS Controller Daughter Card Installing a SAS Controller Daughter CardUsed Release tabRemoving a SAS Controller Daughter Card ConnectorInstalling a RAID Battery RAID BatteryRemoving a RAID Battery Battery carrier Configuring the Boot DeviceRAID battery Installing the Optional Internal USB Memory Key Internal USB Memory Key ConnectorExpansion-card riser Installing System Components 13. Installing an Internal USB Key USB memory keyInstalling an Expansion Card Expansion Card Installation GuidelinesExpansion Cards Removing an Expansion Card Expansion-card guide latch Removing the Memory Module Cooling Shrouds Cooling ShroudsRelease tabs Mounting pinsInstalling the Memory Module Cooling Shrouds Installing the Processor Cooling ShroudRemoving the Processor Cooling Shroud Removing the Fan Brackets Fan BracketsReplacing the Fan Bracket Removing Expansion-Card Riser Expansion-Card RisersReplacing Expansion-Card Riser System board socket 100101 Removing the Riser 2 Board From the Expansion-Card Bracket 103 Replacing the Riser 2 Board on the Expansion-Card BracketRemoving the RAC Card RAC Card105 20. Removing and Installing a RAC Card Standoff holesInstalling a RAC Card Removing the LOM Daughter Card LOM Daughter Card107 LOM daughter card connector 109 Optical DriveReplacing the LOM Daughter Card Removing the Optical Drive from the SystemInstalling the Optical Drive 111 Sata interface cable Removing the Optical Drive From the Optical Drive Tray113 Installing an Optical Drive Into the Optical Drive TraySystem Memory General Memory Module Installation Guidelines115 116 Memory Sparing Support512 MB 12 GB 28 GB 56 GB 112 GB 16 GB Installing Memory ModulesMemory Sparing Configurations DIMMs Available Spared 117Socket Alignment keys 25. Installing and Removing a Memory Module Memory module119 Removing Memory ModulesProcessors Integrated NIC TOERemoving a Processor 121 26. Installing and Removing the Heat Sink Heat sink 123 Installing a ProcessorInstalling System Components Locate the battery socket. See System Board Connectors on System BatteryReplacing the System Battery System battery is a 3.0-volt V, coin-cell batteryInstalling System Components 127 Installing the Sideplane BoardSideplane Board Removing the Sideplane BoardHandle 128SAS controller daughter card socket Removing the SAS/SATA Backplane Board SAS/SATA Backplane Board129 Optical drive power connector Securing slots Securing tabs Installing the SAS/SATA Backplane BoardSAS/SATA backplane board Removing the Control Panel Assembly Control Panel Assembly Service-only Procedure131 Control panel circuit board Display module Display module cable Control panel cable133 System Board Service-only ProcedureInstalling the Control Panel Assembly Removing the System BoardInstalling System Components System-board tray 135Installing the System Board 137 Safety First-For You and Your SystemManagement software Documentation Monitors power indicator Start-Up RoutineChecking the Equipment Troubleshooting IRQ Assignment Conflicts138 139 Troubleshooting External ConnectionsTroubleshooting the Video Subsystem Monitor is not working properly Video memory is faultyTroubleshooting the Keyboard Troubleshooting the Mouse Troubleshooting Basic I/O Functions141 Troubleshooting a Serial I/O Device 143 Troubleshooting a NICTroubleshooting a USB Device NIC cannot communicate with networkLiquid spilled on the system Excessive humidity 144 Troubleshooting a Wet System145 System was dropped or damaged Troubleshooting a Damaged SystemTroubleshooting Power Supplies Troubleshooting the System Battery147 Action Troubleshooting a Fan Troubleshooting System Cooling Problems149 Troubleshooting System Memory 151 System cannot read data from an SD card or USB key Troubleshooting an SD Card or Internal USB Key153 Troubleshooting an Optical DriveTroubleshooting an External Tape Drive 155 Troubleshooting a Hard DriveTroubleshooting Your System 157 Troubleshooting a SAS Controller Daughter CardTroubleshooting Expansion Cards 159 Troubleshooting the Microprocessors System Diagnostics Features Using Server Administrator Diagnostics162 When to Use the System DiagnosticsRunning the System Diagnostics System Diagnostics Testing Options163 Using the Custom Test OptionsSelecting Devices for Testing Selecting Diagnostics OptionsViewing Information and Results System Board Jumpers Jumpers and Connectors165 Default system boot Configuration settings are retained atDefault The password feature is enabled System Board ConnectorsPassword feature is disabled System Board Jumper Settings Jumper SettingDescription168 System Board Connectors169 SAS/SATA Backplane Board Connectors SAS connector SAS Jumpers and Connectors Drive 0 connector Drive 1 connector171 172 Sideplane Board ConnectorsSystem board connector Expansion-Card Riser-Board Components and PCIe BusesPin collars System board connector Jumpers and Connectors System board connector Length173 Disabling a Forgotten Password 175 Contacting DellGetting Help 176 Amperes AC Alternating current 177178 179 180 181 Hz Hertz 182183 184 185 186 187 RAC Remote access controller188 System diskette See bootable disketteSystem memory See RAM 189TCP/IP Transmission Control Protocol/Internet Protocol VAC Volts alternating current VDC Volts direct current 190191 192 Index 193Index Sideplane board, 127 system board, 136 USB memory key 195Microprocessor See processor 197 Power supply, 79 system battery, 125 system boardSerial communications options Upgrades processor Troubleshooting tape drive USB device, 143 video199 200

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