Thecus Technology user manual N299 Chassis Feels Hot, Restoring Factory Defaults

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2.The mapped network drive could not be created because the following error has occurred: Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again.

To check out existing network connections, type net use under the DOS prompt.

N299 Chassis Feels Hot

The N299 uses its chassis to dissipate heat, and feeling warm to the touch is completely normal. As such, make sure that the N299 is left in a well-ventilated area to avoid overheating the unit.

Can’t Find Printer Server / Media Server / Download Manager

To use these functions, you must first install their respective modules. Once installed, these will appear on the Main Menu. For installation instructions, refer to the sections below:

Chapter 4: Additional Feature Setup> Media Server Module Installation

Chapter 4: Additional Feature Setup> Download Manager Module Installation

Chapter 4: Additional Feature Setup> Printer Server Module Installation

Restoring Factory Defaults

From the System menu, choose the Factory Default item and the Reset to Factory Default screen appears. Press Apply to reset the N299 to factory default settings.

WARNING

Resetting to factory defaults will not erase the data stored in the hard disks, but

WILL revert all the settings to the factory default values.

Problems with Time and Date Settings

The administrator is able to select an NTP Server to keep the N299’s time synchronized. However, if the N299 can not access the Internet, you may encounter a problem when setting the Time and Time Zone. If this happens:

1.Login to the Web Administration Interface.

2.Navigate to System > Time.

3.Under NTP Server, select No.

4.Set the Date, Time, and Time Zone.

5.Click Apply.

In addition, if the N299 is able to access the Internet and you want to keep the NTP Server clock.isc.org by default, please make sure the DNS Server is correctly, thereby allowing the NTP Server name to correctly resolve. (See Network > LAN 1 > DNS Server)

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Contents Thecus N299 Copyright and Trademark Notice Limited WarrantyAbout This Manual Safety Warnings Table of Contents User and Group Management Overview LoginNetwork Management System ManagementFile Backup Using WebDisk Using iTunes ServerUsing Photo Gallery Remote AdministrationData Security RAID Levels Stripe Size Disk UsageOverview IntroductionProduct Highlights Package Contents Front Panel Rear Panel Data TransferGetting Started Hard Disk InstallationBefore You Begin Installation Wizard Cable ConnectionsLogin Change Admin Password Start Browser RAID and FW installation System Check and Configuration First Time SetupInitial Login Configure Network SettingsSelect RAID Level Create Local Users and GroupsCreate Folders and Set Up ACLs Start ServicesMenu Bar System ConfigurationWeb Administration Interface Menu BarLanguage Package Upload and Management Language SelectionUser Upload Language Package List System Status Status MenuProduct Information System StatusSystem Information System InformationPrinter Status Printer InformationRAID Information Storage ManagementDisk Information Sata InformationDisk Settings RAID ConfigurationDisk Settings RAID LevelFolder Management Creating a RAIDDeleting a RAID FolderDeleting Folders Adding FoldersEditing Folders Add FolderService Folders Folder Access Control List ACLService Folders Folder ACLWAN Configuration WAN ConfigurationNetwork Management LAN Configuration LAN ConfigurationDdns Configuration Dhcp Server ConfigurationWlan Dhcp Configuration Wlan ConfigurationWlan Configuration EssidWindows Network Configuration SMB/CIFS Web Services ConfigurationWeb Service Apple Network Configuration Apple Network SetupNFS Setup MAC CharsetUser and Group Management Local User ConfigurationLocal User Configuration Adding UsersModifying Users Local Groups ConfigurationLocal Groups Configuration Deleting UsersModifying Groups Adding GroupsDeleting Groups System Notifications Notification ConfigurationSystem Management System LogsSystem Logs Time and Date SettingsSystem Configuration Backup and Restore TimeSystem Configuration Download/Upload Reset to Factory Default SettingsUpgrading System Firmware Change Administrator Password Change Administrator PasswordReboot and Shutdown System LogoutFTP Additional Feature SetupFTP Server FTP EncodeITunes Server ITunes ConfigurationMedia Server Media Manager Settings Connecting DMAs to the Media ServerAdding Media Share Folders Download Tasks Download ManagerAdding an Http Task Completed / Total download sizePage Adding an FTP Task Page Page Adding a BT Task Page Page Download Schedule Deleting TasksScheduling Downloads ItemDescriptionPrinter Server Windows XP SP2Windows Vista Select or install a printer and then press OK IP Cam Surveillance Connect the IP Cam to the N299 IP Cam ConfigurationSchedule Configuration IP CameraDesignate a Capture Schedule Page Browse Captured Images Using WebDisk Using the N299Login WebDisk Folder ListAdding Music Files Using iTunes ServerPlaying Music Files Managing Albums and Photos Using Photo GalleryPassword Protecting Albums Creating AlbumsUploading Pictures to Albums Windows XP Publishing WizardPage Page Page Page Exif Information Slide ShowsNsync File BackupNsync Deleting an Nsync Task Adding an Nsync TaskModifiying an Nsync Task Add Nsync TaskNsync Target Server Setting Setting Up an Nsync Target on an Nsync DeviceSetting Up an Nsync Target on Another Device Designating N299 as an Nsync TargetThecus Backup Utility Add New TaskWindows XP Data Backup Click Browse this CDApple OS X Backup Utilities One-Button USB CopyMapping a Client PC to the N299 Tips and TricksWindows Apple OS Choose Go Connect to Server…Replacing Damaged Hard Drives USB Storage ExpansionHard Drive Damage Replacing a Hard Drive Remote AdministrationPart I Setup a DynDNS Account RAID Auto-RebuildPart II Enable Ddns on the Router Firewall Software ConfigurationPart III Setting up Virtual Servers Https Troubleshooting Guide N299 Chassis Feels Hot Restoring Factory DefaultsProblems with Time and Date Settings Can’t Find Printer Server / Media Server / Download ManagerSimple Problem Diagnosis Procedure Hardware Specifications Appendix a Product SpecificationsSoftware Specifications For supported USB dongles, please contact sales@thecus.com Appendix B Customer Support Support-us@thecus.comRAID Levels Appendix C RAID BasicsBenefits Improved PerformanceDisk Usage Stripe SizeRAID Level Percentage Used Appendix D Licensing Information Source Code AvailabilityCgic License Terms GNU General Public LicensePage Page