Thecus Technology N299 Remote Administration, Replacing a Hard Drive, RAID Auto-Rebuild

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Replacing a Hard Drive

To replace a hard disk drive in the N299:

1.Remove two screws located on the back of the unit using a Philips screwdriver.

2.Unscrew four mounting screws.

3.Lift up the hard disk tray by pulling up the top panel of the N299.

4.Remove the damaged hard drive.

5.Carefully insert a standard 3.5” SATA hard disk into the tray, and secure the hard disk with screws from the included accessory pack.

6.Carefully lower the hard disk tray back into the N299.

7.After making sure the tray is in place and the connectors are aligned, secure the hard disk tray with screws.

RAID Auto-Rebuild

When using RAID 1 on the N299, you can use the auto-rebuild function when an error is detected.

1.When a hard disk fails the system beeps and/or an email notification is sent to specified receivers.

2.Check the hard disk LEDs to see which disk has failed.

3.Follow the steps mentioned above to replace the failed hard disk.

4.The system automatically recognizes the new hard disk and starts the auto-rebuild sequence to resume its status before the hard disk crash.

Remote Administration

You can set up your N299 for remote administration. With remote administration, you can access your N299 over the Internet, even if your N299 is behind a router. This is especially useful if you are traveling and suddenly need a file from your N299.

Setting up remote administration is a three-part process, and will require the following equipment:

Thecus N299 NAS device

Cable/DSL Router with Dynamic DNS support

Home PC

Internet Connection

NOTE

Router setup will differ slightly depending on router used. For this example, we will use the Asus WL500g because it has support for Dynamic DNS. Contact your router hardware vendor for setup help.

Part I - Setup a DynDNS Account

1.Go to http://www.dyndns.org from your home PC. 79

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Contents Thecus N299 Copyright and Trademark Notice Limited WarrantyAbout This Manual Safety Warnings Table of Contents System Management Overview LoginNetwork Management User and Group ManagementRemote Administration Using WebDisk Using iTunes ServerUsing Photo Gallery File BackupStripe Size Disk Usage Data Security RAID LevelsOverview IntroductionProduct Highlights Package Contents Front Panel Data Transfer Rear PanelGetting Started Hard Disk InstallationBefore You Begin Cable Connections Installation WizardLogin Change Admin Password Start Browser RAID and FW installation Configure Network Settings First Time SetupInitial Login System Check and ConfigurationCreate Local Users and Groups Select RAID LevelStart Services Create Folders and Set Up ACLsMenu Bar System ConfigurationWeb Administration Interface Menu BarLanguage Package Upload and Management Language SelectionUser Upload Language Package List System Status Status MenuProduct Information System StatusPrinter Information System InformationPrinter Status System InformationSata Information Storage ManagementDisk Information RAID InformationRAID Level RAID ConfigurationDisk Settings Disk SettingsFolder Creating a RAIDDeleting a RAID Folder ManagementAdd Folder Adding FoldersEditing Folders Deleting FoldersFolder ACL Folder Access Control List ACLService Folders Service FoldersWAN Configuration WAN ConfigurationNetwork Management Dhcp Server Configuration LAN ConfigurationDdns Configuration LAN ConfigurationEssid Wlan ConfigurationWlan Configuration Wlan Dhcp ConfigurationWindows Network Configuration SMB/CIFS Web Services ConfigurationWeb Service MAC Charset Apple Network SetupNFS Setup Apple Network ConfigurationAdding Users Local User ConfigurationLocal User Configuration User and Group ManagementDeleting Users Local Groups ConfigurationLocal Groups Configuration Modifying UsersModifying Groups Adding GroupsDeleting Groups System Logs Notification ConfigurationSystem Management System NotificationsTime Time and Date SettingsSystem Configuration Backup and Restore System LogsSystem Configuration Download/Upload Reset to Factory Default SettingsUpgrading System Firmware Logout Change Administrator PasswordReboot and Shutdown System Change Administrator PasswordFTP Encode Additional Feature SetupFTP Server FTPITunes Server ITunes ConfigurationMedia Server Media Manager Settings Connecting DMAs to the Media ServerAdding Media Share Folders Completed / Total download size Download ManagerAdding an Http Task Download TasksPage Adding an FTP Task Page Page Adding a BT Task Page Page ItemDescription Deleting TasksScheduling Downloads Download ScheduleWindows XP SP2 Printer ServerWindows Vista Select or install a printer and then press OK IP Cam Surveillance IP Camera IP Cam ConfigurationSchedule Configuration Connect the IP Cam to the N299Designate a Capture Schedule Page Browse Captured Images WebDisk Folder List Using the N299Login Using WebDiskAdding Music Files Using iTunes ServerPlaying Music Files Creating Albums Using Photo GalleryPassword Protecting Albums Managing Albums and PhotosWindows XP Publishing Wizard Uploading Pictures to AlbumsPage Page Page Page Slide Shows Exif InformationNsync File BackupNsync Add Nsync Task Adding an Nsync TaskModifiying an Nsync Task Deleting an Nsync TaskDesignating N299 as an Nsync Target Setting Up an Nsync Target on an Nsync DeviceSetting Up an Nsync Target on Another Device Nsync Target Server SettingAdd New Task Thecus Backup UtilityClick Browse this CD Windows XP Data BackupOne-Button USB Copy Apple OS X Backup UtilitiesMapping a Client PC to the N299 Tips and TricksWindows Choose Go Connect to Server… Apple OSReplacing Damaged Hard Drives USB Storage ExpansionHard Drive Damage RAID Auto-Rebuild Remote AdministrationPart I Setup a DynDNS Account Replacing a Hard DrivePart II Enable Ddns on the Router Firewall Software ConfigurationPart III Setting up Virtual Servers Https Troubleshooting Guide Can’t Find Printer Server / Media Server / Download Manager Restoring Factory DefaultsProblems with Time and Date Settings N299 Chassis Feels HotSimple Problem Diagnosis Procedure Hardware Specifications Appendix a Product SpecificationsSoftware Specifications For supported USB dongles, please contact sales@thecus.com Support-us@thecus.com Appendix B Customer SupportImproved Performance Appendix C RAID BasicsBenefits RAID LevelsDisk Usage Stripe SizeRAID Level Percentage Used Source Code Availability Appendix D Licensing InformationGNU General Public License Cgic License TermsPage Page