| Label roll snapped | Check if too tight coming thru | |
| cartridge | ||
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| Defective label roll/replace | |
| Defective dc motor | Replace motor | |
Scale say unload or help | possible load cell | Contact dealer |
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damage |
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Strange characters on | Corrupted memory | Go to config/total reset/reset scales |
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display | memory (all data will be lost) |
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Scale drifts | Vibration or air blowing | Relocate scale to hard/quiet area. |
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on platter |
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Quick access keys show |
| Press ESC. Press ABC button to turn |
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only a letter or other | In ABC mode |
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off |
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character when pressed |
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If you are experiencing mechanical problems you must contact your dealer first! It is up to your dealer to decide a course of action to take to resolve any matter concerning your scale. No returns will be accepted without a return authorization number. You may contact us for any technical questions you might have. Please read carefully the warranty sheet supplied with the scale.