Some states do not allow limitations on how long an implied warranty lasts and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
How to obtain Warranty Service
1.Refer to the troubleshooting guide in you owner’s manual. This list may solve your problem.
2.Call the TOR REY dealer that sold you the product, it has a complete service department that should be able to help you and fix or repair your product.
3.If unable to find service at the dealer that sold you your TOR REY product call the TOR REY toll free number
4.If your product needs to be serviced it would have to be shipped to a TOR REY service center be sure to obtain a “RMA” number (return authorization) from the TOR REY service center at
5.Arrange for the delivery of the product to the authorized TOR REY service center. Products shipped to any service center must be insured and safely and securely packaged, preferably in the original carton, and a letter explaining the defect and also a copy of the bill of sale or other proof of purchase must be enclosed.
6.Make sure to include inside the package a complete description of the defect or trouble with the unit and complete names, address, and phone numbers of who to contact for more questions and who to ship to.
7.Make sure to clearly write outside of the package the “RMA” number and the full address for the TOR REY service center
In the United States contact
TOR REY ELECTRONICS, Inc
3739 Yale St.
Houston, TX 77018
Or via the Internet at