Maxtor 100462887 manual Maxtor support services

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5.0Maxtor support services

Before contacting Maxtor Support, use the Hard Disk Information feature in MaxBlast to view the model num- ber and serial number of your drive. These numbers can be used to get help from Maxtor Support, register your drive, and look up information on the Maxtor website.

Please visit www.maxtor.com to obtain comprehensive support information, such as:

•Warranty services

Drive returns, warranty status, and limited warranty statement.

•Product support

Installation tutorials, specifications, jumper settings, installation guides, and product manuals.

•Software downloads

Installation software, utilities, and diagnostics.

•Knowledge Base

Troubleshooting information, FAQs, and resolved problem database.

•Product Index

Current and legacy Maxtor products listing.

Click on Worldwide Support to access the Knowledge Base, download software updates, register your drive, and get assistance via e-mail

DiamondMax 20 Serial ATA Product Manual, Rev. A

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Contents Sata Page DiamondMax 20 Serial ATA Product Manual, Rev. a DiamondMax 20 Serial ATA Product Manual, Rev. a Contents DiamondMax 20 Serial ATA Product Manual, Rev. a List of Figures Page Introduction About the Serial ATA interface Specification summary tables Drive specificationsDrive specification STM3160811AS STM3160211AS Drive specifications summary for 160 Gbyte modelsYes Drive specification STM380811AS STM380211AS STM340211AS Drive specifications summary for 80 and 40 Gbyte modelsDiamondMax 20 Serial ATA Product Manual, Rev. a Cylinders Read/write heads Sectors per track 16,383 Default logical geometryLBA mode Formatted capacityRecording and interface technology Physical characteristicsStart/stop times Seek timeTypical seek times msec Read Write Power specifications Conducted noise Typical current profilesVoltage tolerance Sleep mode Power-management modesActive mode Idle modeEnvironmental specifications Nonoperating vibration AcousticsVibration Operating vibrationTest Description Performance level Reference standard Electromagnetic immunityReliability Radio frequency environmentsKorean RRL Safety certificationAgency certification Electromagnetic compatibilityFCC verification Environmental protectionEuropean Union Restriction of Hazardous Substances RoHS Corrosive environment DiamondMax 20 Serial ATA Product Manual, Rev. a Handling and static-discharge precautions Configuring and mounting the driveSerial ATA cables and connectors Configuring the driveDrive mounting Mounting dimensions-top, side and end viewDiamondMax 20 Serial ATA Product Manual, Rev. a Hot-Plug compatibility Serial ATA Sata interfacePin Function Definition Serial ATA device plug connector pin definitionsSerial ATA connector pin definitions SignalSupported ATA commands Supported ATA commandsCommand name Command code in hex F4H Word Description Value Identify Device commandXx07H Bit Word Description if bit is set to Bit Word Set Features command values Set Features commandA.R.T. commands 3 S.M.A.R.T. commandsCode in features register A.R.T. command DiamondMax 20 Serial ATA Product Manual, Rev. a Maxtor support services DiamondMax 20 Serial ATA Product Manual, Rev. a Index RRL Sata DiamondMax 20 Serial ATA Product Manual, Rev. a Page Maxtor Corporation