IoSafe Data Recovery Service

Terms and Conditions

As applicable during the Data Recovery Service period and upon validated registration of an ioSafe (the Company) product on the Company's website (www.iosafe.com), the Company or its contracted partner will assist the original purchaser for one "data recovery event". The Company will attempt to restore the lost data by employing one of the following ways:

The Company or its contracted partner will provide phone or email based support to assist in recovering the data, or

The Company may pay for the disaster exposed product to be shipped back to the Company's headquarters for data recovery. If data recovery is successful, a replacement product will be loaded with the original data and shipped back to the original user, or

At the discretion of the Company, if the data recovery by the Company is not successful, the Company will pay up to $2,500 USD to a third-party data recovery service of the Company's choice to extract the data. Any data extracted will be loaded on a replacement product and shipped back to the original user. The Company has the right to use a factory refurbished product as the replacement product.