Intermec 6110 manual Computer Does

Page 49

SECTION 4

Troubleshooting

 

Table 4-1 (continued)

 

Basic Troubleshooting

Condition

 

Solution

 

 

 

 

Hand-Held

 

1. May not turn OFF when it is

Computer Does

 

connected to a charging device.

Not Turn OFF

 

2. May not turn OFF when it is

 

 

 

 

processing data.

 

 

If either of these conditions continues

 

 

for a long period of time, contact our

 

 

support personnel as this will run

 

 

down the batteries.

 

 

 

Hand-Held

 

1. Ensure that full contact is made in

Computer

 

the dock, try reseating computer in

Displays A Bad

 

dock.

TCOM Message

 

2. Ensure there is a good connection

 

 

 

 

between the dock and the host.

 

 

 

Hand-Held

 

Normal time is between 30--45

Computer Takes

 

seconds. If longer than this, may

A Long Time To

 

need to contact our support

Boot Up After A

 

personnel.

Reset

 

 

 

 

 

If these basic solutions do not solve your problem, there could be a number of reasons. Additional things to do are:

"Refer to the software documentation written for your application. This documentation contains trouble- shooting information.

"Contact the Customer Support Specialist at your Cus- tomer Service Center. Your regional Customer Service Center is fully staffed and equipped to repair your hand-held computer. Customer Support Center ad- dresses and telephone numbers are printed on a Prod- uct Service Information card. This document is packed with all our products.

6110 Hand-Held Computer User’s Guide 4-5

Page 48 Page 50
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Page 48 Page 50
Contents USER’S Guide Acknowledgments Contents Operation Figures Tables About This User’s Guide SectionSection Appendix a Hand-Held Computer DescriptionAppendix B Front View Back View Hand-Held Computer Keyboard Display BatteryBacklight Main Memory MemoryPC Cards Flash ROMPC Card Slots PC Card Slots Suspend and Resume Key Gold Shift KeyResetting Options and AccessoriesSerial Ports Radio CardIntegrated Scanner Pod Slide the Port Replicator onto the computer as shown Port ReplicatorMagnetic Stripe Reader Serial Pod GSM with SIM card Power source Hand-Held Computer SpecificationsSystem Components Getting Started IntroductionReplace the battery with a similar kind Rechargeable Battery LabelInstalling the Main Battery Your Hand-Held Computer Charging The BatteriesPower Status LED Multipack Charger External SourceSingle Pack Charger Removing the Main Battery Measuring Battery Pack Capacity Backup Battery Life Backup BatteryInstalling PC Cards Using PC Cards to Load Your ProgramsBooting Bios UpdateAccessing the PC Card Slots Removing PC Cards Installing a Modem Card Installing Modem Cable Using the Magnetic Stripe Reader MSR Remove the SIM cover from the hand-held computer Installing the Subscriber Identity Module SIMInstalling SIM Low Battery Indication Routine Care and MaintenanceDocking Connectors Cleaning Your Hand-Held ComputerCase and Display Troubleshooting Are lighting Troubleshooting ChartCondition Solution Hand-Held Not Power Up Computer Does Repair Service Appendix a Connector Pin-OutsPin Signal Function Pin Docking ConnectorPhone Jack Pin-Outs RJ-45 Phone Jack Pin-OutsAppendix a Entry Point Appendix BPop-Up Menus Drop-Down Lists Network Parameters Alphanumeric FieldsTitle Screen Language Selection Communications Menu appears after the Title Screen Communications MenuOption 1 Begin Comm Session Begin Comm Session with Network Hand-Held Computer User’s Guide B-9 Begin Comm Session with MODEM/DIRECT Begin Comm Session with Interserver Begin Comm Session with Accessory CardESC Session StatusHand-Held Computer User’s Guide B-13 Novell Netware 800 ESC key Appendix B Option 2 Comm Setting Suboption 1 Network Suboption 2 MODEM/DIRECT Suboption 4 Handheld Suboption 5 Remote OPS Suboption 3 Accessory Card Suboption 6 InterserverOption 4 Network Parameters Option 3 Unit IDNetwork Parameters with Nrinet or Tftp Network Parameters with Novell Netware Option 4 Modem ParametersSuboption 1 Modem Type Modem Init String Momentarily, the computer displays the modem’s response Suboption 3 BPS Rate Suboption 2 ProtocolSuboption 4 Data Format Option 5 Network InterfaceSuboption 5 Auto Answer Option 5 Phone Number Option 9 Advanced Utilities Suboption 1 SET DATE/TIME Async APIBootable ATA Boot Default DriveBisync BInary SYNChronous communications ButtonCmos Complementary Metal Oxide Semiconductor ClickController CPUDock Default DriveDOS Disk Operating System Double-ClickEOT EepromFlash ETX End Of TextFlash Card FSK Frequency Shift KeyingGUI/PM Host Computer Host AddressHost Controller Host Port com4980IrDA InternetLAN Local Area Network LayerLCD MQL Multi-Quad Lockbox Native Mode ADKMS-DOS Microsoft Disk Operating System NAK Negative AcknowledgementNrinet NmsdNull Open Systems Open Wireless LAN NodePan Border PC Personal ComputerPEN*KEY Pixel PenRight Physical PortPlug and Play Polled ProtocolPort Replicator Portrait ModeProgrammer’s Reference Guide Proprietary SystemsRAS RXD TXD TTYUCC Uniform Code Council WirelessUCS Uniform Communications Standard UPC Universal Product CodeIndex Index
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