NDC comm NWH660 manual Technical Support, Support from Your Network Supplier

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Technical Support

Support from Your Network Supplier

If assistance is required, call your supplier for help. Have the following information ready before you make the call.

1.LED status

2.A list of the product hardware (including revision levels), and a brief description of the network structure

3.Details of recent configuration changes, if applicable

Support from NDC

If you have any problems that you cannot resolve with the information in troubleshooting, or the FAQs at http://www.ndc.com.tw/support/faq.htm

please note the following information and contact our technical support team:

•What you were doing when the error occurred

•What error messages you saw

•Whether the problem can be reproduced

•The serial number of the product

•The firmware version and the debug information

NDC Technical Support is available via: E-mail: techsupt@ndc.com.tw

From time to time updated firmware is released and may be downloaded from the following URL: http://www.ndc.com.tw/support/support.htm

For other information about NDC, please visit us at: www.ndclan.com

InstantWave 11-Mbps Wireless Access Point 67

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Contents Technical Support MbpsUser’s Guide National Datacomm CorporationTrademarks Your NWH660 package should contain the following items Packing ListContents Advanced Settings Figures Igure Introduction Snmp InstantWave Wireless LAN ProductsAutomatic Discovery of InstantWave Devices Iwms The InstantWave Management SystemWindows NT Windows 95/98Windows 2000/XP Iwms Hardware and Software Requirements Regulatory Domain Terminology Used in this GuideSee Using the InstantWave Management How to Use this GuideSee Hardware Pre-configuration, page 22, for See Installing the InstantWave ManagementInfrastructure Network Types Access PointWireless Computer-1 Computer-2 Planning the NetworkSingle AP Network Wired Computers Server Access Point Wireless ComputersSales Domain Multiple AP Installation Single AP InstallationPlanning an Infrastructure Network Roaming Hardware Description LED IndicatorsColor Meaning Function Connectors and SwitchesInstalling the AP Management Tools Hardware Pre-configurationAP COMFig/Password Using the AP COMFig ToolAP COMFig Tool/Password AP COMFig/ServiceGeneral Configuration/GeneralBasic Rates AP Alias NameDomain Name Transmission RateEncryption Configuration/EncryptionInstantWave 11-Mbps Wireless Access Point Filter DhcpConfiguration/Filter Configuration/SNMP Access Control Snmp Access ControlPerform AP Self Diagnostic Test Hardware Diagnosis Upgrade AP FirmwareInstantWave Product Placement Guidelines Reset AP ConfigurationInstantWave 11-Mbps Wireless Access Point Click Next Installing the InstantWave Management SystemImportant Issues Click Next again Figure Auto-Discovery Using the InstantWave Management SystemInstantWave Management System Popup Menu ConfigurationIP Configuration Next panel in the configuration dialog box is Filter Figure Name WirelessChannel BroadcastTransmission RateMAC Access Control Address MAC Address List StatusIdentifier Click the Encryption tab to set up the security options New/Edit Address dialog box will open Figure New/Edit Address Trap ServerConfiguration/Trap Server Trap View Monitor MonitorStatistics Summary InformationMonitor/Statistics Load Default ResetUpgrade Firmware Upgrade Firmware Partition the network according to the physical location Advanced SettingsBatch mode operation Manage Iwms Host TableCreate Host Table via Automatic Discovery New/Edit/Delete a Host Address on Host Table Import Host Table to check device’s availabilityNew/Edit/Delete a Host Address Export the Configuration profile to a FileImport the Configuration Profile from a File Import the Configuration Profile from a FileEncryption Question Answer FAQsSymptom Suggested Solutions TroubleshootingLocation of the wireless PC or AP Support from Your Network Supplier Technical SupportHardware NDC Limited WarrantyLimited Warranty Service Procedures Services after Warranty Period Specifications Radio Frequency Range Firmware UpgradeTemperature Emission TypeMHz AppendixChannel Center Spain France Japan Number FrequencyEncryption 13, 27, 48 IndexSsid