NDC comm NWH660 manual Limited Warranty Service Procedures

Page 69

Limited Warranty Service Procedures

Any product (1) received in error, (2) in a defective or non-functioning condition, or

(3)exhibiting a defect under normal working conditions, can be returned to NDC by following these steps:

You must prepare:

!" Dated proof of purchase

!" Product model number and quantity !" Product serial number

!" Precise reason for return

!" Your name/address/email address/telephone/fax

1.Inform the distributor or retailer.

2.Ship the product back to the distributor/retailer with prepaid freight. The purchaser must pay the shipping fee from the distributor/retailer to NDC. Any package sent C.O.D. (Cash On Delivery) will be refused.

3.Charges: Usually RMA (Returned Material Authorization) items will be returned to the purchaser via airmail, prepaid by NDC. If returned by another carrier, the purchaser will pay the difference. A return freight and handling fee will be charged to the purchaser if NDC determines that the product was not faulty or that the damage was caused by the user.

Warning

NDC is not responsible for the integrity of any data on storage equipment (hard drives, tape drives, floppy diskettes, etc.). We strongly recommend that our customers back their data up before sending such equipment in for diagnosis or repair.

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Contents User’s Guide MbpsNational Datacomm Corporation Technical SupportTrademarks Your NWH660 package should contain the following items Packing ListContents Advanced Settings Figures Igure Introduction Snmp InstantWave Wireless LAN ProductsAutomatic Discovery of InstantWave Devices Iwms The InstantWave Management SystemWindows 95/98 Windows NTWindows 2000/XP Iwms Hardware and Software Requirements Regulatory Domain Terminology Used in this GuideSee Hardware Pre-configuration, page 22, for How to Use this GuideSee Installing the InstantWave Management See Using the InstantWave ManagementWireless Computer-1 Computer-2 Access PointPlanning the Network Infrastructure Network TypesSingle AP Network Wired Computers Server Access Point Wireless ComputersSales Domain Single AP Installation Multiple AP InstallationPlanning an Infrastructure Network Roaming LED Indicators Hardware DescriptionColor Meaning Function Connectors and SwitchesInstalling the AP Management Tools Hardware Pre-configurationAP COMFig/Password Using the AP COMFig ToolAP COMFig Tool/Password AP COMFig/ServiceGeneral Configuration/GeneralDomain Name AP Alias NameTransmission Rate Basic RatesEncryption Configuration/EncryptionInstantWave 11-Mbps Wireless Access Point Filter DhcpConfiguration/Filter Configuration/SNMP Access Control Snmp Access ControlPerform AP Self Diagnostic Test Hardware Diagnosis Upgrade AP FirmwareInstantWave Product Placement Guidelines Reset AP ConfigurationInstantWave 11-Mbps Wireless Access Point Click Next Installing the InstantWave Management SystemImportant Issues Click Next again Figure Auto-Discovery Using the InstantWave Management SystemInstantWave Management System Popup Menu ConfigurationIP Configuration Next panel in the configuration dialog box is Filter Figure Name WirelessTransmission BroadcastRate ChannelMAC Access Control MAC Address List Status AddressIdentifier Click the Encryption tab to set up the security options New/Edit Address dialog box will open Figure New/Edit Address Trap ServerConfiguration/Trap Server Trap View Monitor MonitorStatistics Summary InformationMonitor/Statistics Reset Load DefaultUpgrade Firmware Upgrade Firmware Batch mode operation Advanced SettingsManage Iwms Host Table Partition the network according to the physical locationCreate Host Table via Automatic Discovery New/Edit/Delete a Host Address on Host Table Import Host Table to check device’s availabilityNew/Edit/Delete a Host Address Export the Configuration profile to a FileImport the Configuration Profile from a File Import the Configuration Profile from a FileEncryption Question Answer FAQsSymptom Suggested Solutions TroubleshootingLocation of the wireless PC or AP Support from Your Network Supplier Technical SupportHardware NDC Limited WarrantyLimited Warranty Service Procedures Services after Warranty Period Specifications Temperature Firmware UpgradeEmission Type Radio Frequency RangeChannel Center AppendixSpain France Japan Number Frequency MHzEncryption 13, 27, 48 IndexSsid