NDC comm NWH6210, NWH2610 manual Technical Support, Support from Your Network Supplier

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Technical Support

Support from Your Network Supplier

If assistance is required, call your supplier for help. Have the following information ready before you make the call.

1.LED status

2.A list of the product hardware (including revision levels), and a brief description of the network structure

3.Details of recent configuration changes, if applicable

Support from NDC

If you have any problems that you cannot resolve with the information in troubleshooting, or the FAQs at http://www.ndc.com.tw/support/faq.htm

please note the following information and contact our technical support team:

•What you were doing when the error occurred

•What error messages you saw

•Whether the problem can be reproduced

•The serial number of the product

•The firmware version and the debug information

From time to time updated firmware is released and may be downloaded from our website at http://www.ndc.com.tw/support/support.htm

NDC Technical Support is available via:

E-mail:techsupt@ndc.com.tw

For other information about NDC, please visit us at: www.ndclan.com

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Contents Technical Support User’s GuideNational Datacomm Corporation NDC World Wide WebTrademarks NWH6210 package should contain the following items Packing ListNWH2610 package should contain the following items Table of Contents Upgrade Firmware List of Figures EW /E DIT /D Elete a H OST a DdressIntroduction InstantWave Wireless LAN Products InstantWave 11Mbps WWB/WEC Automatic Discovery of InstantWave Products Windows NT Windows 95/98Windows 2000/XP System Requirements for the InstantWave Management System Roaming Terminology Used in this GuideDomain Name/SSID Regulatory DomainWEP How to Use this Guide Plan the wireless network Plan the Network Access PointWireless Computer-1 Computer-2 With WEC Infrastructure Network TypesSingle AP Network Planning WWB and WEC for your wireless network Multiple AP NetworkComplex Infrastructure network Multiple AP Installation Single AP InstallationPlanning an Infrastructure Network Roaming InstantWave 11Mbps WWB/WEC Hardware Description NWH6210 Panels and ConnectorsLED Indicators NWH6210 Color FunctionConnectors Connector FunctionLED Indicators NWH2610 NWH2610 PanelsHardware Pre-Configuration Install the InstantWave Management SystemUsing the InstantWave Management System Hosts ViewAuto-Discovery Auto-DiscoveryPopup Menu Configuration Dhcp ConfigurationDhcp Static IP Configuration FilterConfiguration/Filter Wireless Setting Configuration/Wireless SettingSsid Domain AuthenticationName ModeEthernet Ethernet/Fixed AddressIdle Time Ethernet/Idle TimeConfiguration/Encryption EncryptionInstantWave 11Mbps WWB/WEC Snmp Access Control Configuration/SNMP Access ControlNew/Edit Address Configuration/Trap Server Trap ServerMonitor Summary InformationWireless Statistics Monitor/SummaryMonitor/Statistics Upgrade Firmware Upgrade FirmwareReset Load DefaultManage the Iwms Host Table Advanced SettingBatch mode operation Partition the network according to the physical locationCreate a Host Table via Automatic Discovery Import Host Table to check device’s availability New/Edit/Delete a Host Address on the Host TableExport a Configuration profile to a File Import the Configuration Profile from a FileImport the Configuration Profile from a File Hardware InstantWave Product Placement GuidelinesMounting the WWB InstantWave 11Mbps WWB/WEC Troubleshooting Symptom Suggested SolutionsInstantWave 11Mbps WWB/WEC Technical Support Support from Your Network SupplierNDC Limited Warranty HardwareLimited Warranty Service Procedures Services after Warranty Period Specifications Transmitter Firmware UpgradeTemperature ReceiverSpain France Japan Number Frequency AppendixChannel Center MHzIndex MAC IDWEP