Harmony House 802.11a manual Access Point is out of range box and click, Logon

Page 66

Troubleshooting

66

 

 

 

 

Symptom/Question

Possible Solution/Answer

 

 

 

 

How do I determine where to

Proxim recommends that you perform a site

 

install 802.11a Access Points to

survey following the procedure outlined in

 

ensure that users can access the

Proxim’s Introduction to Enterprise Wireless

 

wireless network from anywhere in

Networking and Harmony Technical Training

 

my facility?

class. If you would like to learn more about

 

 

the site survey procedure, you should

 

 

consider signing up for a Proxim Technical

 

 

Training class in your area. Refer to Proxim’s

 

 

Web site at http://training.proxim.com/ for

 

 

more information.

 

 

 

 

I’ve entered my Harmony User

Either your User Name or Password is

 

Name and Password but I can’t log

incorrect or you are not in range of an Access

 

on to the network.

Point. To determine whether or not you are

 

 

in range of an Access Point, click Cancel to

 

 

access the Windows desktop and locate the

 

 

Association State field within the Harmony

 

 

Utility. Then, log on to Windows again to

 

 

bring up the Harmony logon prompt.

 

 

If you are out of range of an Access Point,

 

 

check the Defer logon for current session if

 

 

Access Point is out of range box and click

 

 

Logon.

 

 

If your User Name or Password is incorrect,

 

 

contact your network administrator for

 

 

assistance.

 

 

 

 

I deferred my Harmony logon until

Open the Harmony Utility’s Association

 

my computer was in range of an

Information screen and locate the Harmony

 

Access Point. However, once the

Security Protocol field. If the field reports

 

802.11a adapter associated with

“User is not authenticated,” then either your

 

an Access Point, I could not access

User Name or Password is incorrect. Try

 

the network.

logging on to Windows again. If problems

 

 

persist, contact your network administrator

 

 

to confirm your User Name and Password.

 

 

 

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Contents Harmony 802.11a Network Adapter Users GuideFCC Warning Declaration of Conformity That the following harmonized standards have been appliedFor Indoor Use Only Table of Contents Index Chapter IntroductionHarmony Family Product Package Harmony 8450 802.11a CardBus CardHarmony 8150 802.11a PCI Card System Requirements Overview of Country-Specific Features Regulatory Warnings InstallationPre-installation Considerations FCC GuidelinesWindows ME and Windows 98 SE Installation CD Requirement Industry Canada GuidelinesWindows NT Laptops Require a Plug-and-Play Utility 802.11a CardBus CardInstallation Instructions Windows 98SE/ME/2000/XPPage Page Windows NT Page Harmony 802.11a PCI Card users Follow these steps Related Topics Upgrading to Version Wireless Topologies Ad HocConnecting to a Single AP InfrastructureRoaming Between Multiple APs RoamingGuidelines for Roaming Configuration Parameters Ieee 802.11a SpecificationNetwork Mode 802.11a Software ParametersPower Saving Mode 2X ModeRoaming For Europe ChannelFor United States and Canada For JapanSend Rate FragmentationFor Singapore WEP Encryption and Authentication Security OptionsHarmony Security Protocol WEP Keys802.1x Harmony Security Protocol GuidelinesConfiguration Parameters Harmony Utility Status Monitor IconConfiguration Utility Association InformationHarmony Utility Station Configuration Harmony Utility Harmony Utility WEP for Authentication and Encryption SecurityPage Read Key File Format Harmony Security Protocol Page Page Page 802.1x Click the Authentication tab Click the Wireless Networks tabNetwork Traffic Statistics Send Receive 802.11a Networks Snoop Tool Packet Transmission Success Rate Version Information Troubleshooting How to Obtain Help with Your LAN InstallationCommon Installation Problems Windows 98/ME/2000/XP Troubleshooting Adapter Inserted Before Running the Installation Program802.11a Network Adapter Not Installed Properly Adapter Not Listed in Device ManagerConfiguring Networking Clients and Protocols Windows XP/2000Windows ME/98 SE Uninstalling a Harmony 802.11a Network Adapter Windows NTWindows NT computers RangeWindows 98/ME computers Windows 2000 computersCardBus Card LED Indicators Common Technical Support Questions Access Point is out of range box and click LogonPassword so the Harmony logon General Technical SpecificationsTechnical Specifications Network InformationRadio EnvironmentalPhysical Parameters SsidAppendix B Technical Support and TrainingIndex Infrastructure Network Mode Ssid Throughput Topologies